Joshp2 Posted September 11, 2020 Share Posted September 11, 2020 Need professional assistance!!! I'm running an arris sb6190 modem into a netgear xr500. I set the vpn up with express vpn. When I turn my xbox on it gives me a double nat. If I disabled the vpn my nat instantly goes to open. We have 3 xbox ones all wired into the router. I've researched and tried almost everything but no luck. Upnp is on with no port forwarding. Saw suggestions to bridge the router or make it an access point but I only have one and that sounds like something for people using multiple routers. I believe the modem is already in bridge mode cause its a stand alone modem. Any suggestions would be greatly appreciated!! Link to comment Share on other sites More sharing options...
felipe Posted September 11, 2020 Share Posted September 11, 2020 Curious on the Express vpn. Have you used it successfully before? Has it helped your ping? I've been considering it. Hope you resolve your current issue. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 12, 2020 Administrators Share Posted September 12, 2020 This can happen when using a VPN as they could be blocking ports etc, it's not on your side because it is open when not being used. Would be best to go with a gaming VPN as you're more likely to get an Open NAT with them. Joshp2 1 Link to comment Share on other sites More sharing options...
Joshp2 Posted September 12, 2020 Author Share Posted September 12, 2020 I used purevpn and got a more consistent ping. Usually get anywhere from 60 to 120 on call of duty. With the vpn every game was 50 to 60. It wont give you lower ping just a more consistent one from what I've discovered and read. Link to comment Share on other sites More sharing options...
Joshp2 Posted September 12, 2020 Author Share Posted September 12, 2020 Ok thanks for the info. Ill try a different one. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
CableGames22 Posted September 21, 2020 Share Posted September 21, 2020 On 9/12/2020 at 11:31 AM, Joshp2 said: I used purevpn and got a more consistent ping. Usually get anywhere from 60 to 120 on call of duty. With the vpn every game was 50 to 60. It wont give you lower ping just a more consistent one from what I've discovered and read. Maybe duma OS is using a vpn in the background for their ping heat map servers loaded on the router already? What's your thoughts?? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 22, 2020 Administrators Share Posted September 22, 2020 20 hours ago, CableGames22 said: Maybe duma OS is using a vpn in the background for their ping heat map servers loaded on the router already? What's your thoughts?? We don't use a VPN for Ping Heatmap, it's just the ping direct to the server. If a VPN actually lowers your ping then it means it has better routing to the game server than your ISP routing. Link to comment Share on other sites More sharing options...
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