Handyian09 Posted March 31, 2021 Share Posted March 31, 2021 how do i do all that lol Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2021 Administrators Share Posted March 31, 2021 On a sticker on the underside of the router it should give you an IP address and credentials to login to the interface just like the R2 Link to comment Share on other sites More sharing options...
Handyian09 Posted March 31, 2021 Share Posted March 31, 2021 ok Link to comment Share on other sites More sharing options...
Luizz Posted March 31, 2021 Share Posted March 31, 2021 good afternoon I have the same problem send an email send the images I can't enter the page and neither does the r2 work I press the reset button and nothing happens Link to comment Share on other sites More sharing options...
Luizz Posted March 31, 2021 Share Posted March 31, 2021 [Order #31022] hello good afternoon I have a problem with my netduma R2 I bought it in February it worked fine but I have two days that the reset button does not work, nothing happens and I cannot enter the netduma wep page enter the help forum and change the static ip and it does not work I already rebooted for 3 seconds and does not reboot I changed the cable and nothing happens either I hope you can help me give a solution Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2021 Administrators Share Posted March 31, 2021 @Luizz Hey, welcome to the forum! While connected via ethernet to the router open command prompt on the PC and type ipconfig and press enter, then post a screenshot of the results here please. Link to comment Share on other sites More sharing options...
Luizz Posted March 31, 2021 Share Posted March 31, 2021 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2021 Administrators Share Posted March 31, 2021 What do you get when you go to 192.168.1.1 in your web browser? That's when connected direct to the R2 right? Link to comment Share on other sites More sharing options...
Luizz Posted March 31, 2021 Share Posted March 31, 2021 Link to comment Share on other sites More sharing options...
Luizz Posted March 31, 2021 Share Posted March 31, 2021 I can not enter the wep page and disconnect the r2 also my router for 10 minutes I press the reset button but nothing happens change for a static ip but it does not let me enter Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 31, 2021 Administrators Share Posted March 31, 2021 You showed 192.168.77.1 there, what do you get going to 192.168.77.1? When you say you pressed the reset button did you press it or hold it? If you held it, how long did you do that for? Link to comment Share on other sites More sharing options...
Luizz Posted March 31, 2021 Share Posted March 31, 2021 press it for 30 seconds but I do not restart and it does not let me enter the page Link to comment Share on other sites More sharing options...
Handyian09 Posted March 31, 2021 Share Posted March 31, 2021 17 minutes ago, Netduma Fraser said: im still having issues i can't figure out how to change my IP address and the only way the internet will work when i am connected to the router is if i also connect via wifi to my modem if i don't do that then nothing works at all besides the dumaos Link to comment Share on other sites More sharing options...
Netduma Liam Posted April 1, 2021 Share Posted April 1, 2021 12 hours ago, Luizz said: press it for 30 seconds but I do not restart and it does not let me enter the page What are you seeing when you try to access 192.168.77.1? 12 hours ago, Handyian09 said: im still having issues i can't figure out how to change my IP address and the only way the internet will work when i am connected to the router is if i also connect via wifi to my modem if i don't do that then nothing works at all besides the dumaos Did you reserve that IP for the R2 as Fraser suggested? Did you do this from the modem's interface or from the R2's interface? Link to comment Share on other sites More sharing options...
Luizz Posted April 1, 2021 Share Posted April 1, 2021 21 hours ago, Luizz said: 19 hours ago, Handyian09 said: They have a solution, I don't know what else I can do to make it work R2 does not respond Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2021 Administrators Share Posted April 1, 2021 @Luizz What are you seeing when you try to access 192.168.77.1? Link to comment Share on other sites More sharing options...
Luizz Posted April 1, 2021 Share Posted April 1, 2021 I have connected the ethernet cables from the modem to R2 and if I have internet on my pc I will send you some images but I cannot enter the page with this number 192.168.77.1 This appears to me, I send you an image 40 minutes ago, Netduma Fraser said: 192.168.77.1? Link to comment Share on other sites More sharing options...
Luizz Posted April 1, 2021 Share Posted April 1, 2021 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2021 Administrators Share Posted April 1, 2021 What do you get when you access 192.168.15.1 in the web browser? Link to comment Share on other sites More sharing options...
Luizz Posted April 1, 2021 Share Posted April 1, 2021 Link to comment Share on other sites More sharing options...
Luizz Posted April 1, 2021 Share Posted April 1, 2021 192.168.15.1 is to enter my modem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 1, 2021 Administrators Share Posted April 1, 2021 set a static IP on the PC itself that is connected via ethernet to the router using this information and this guide (control panel) https://pureinfotech.com/set-static-ip-address-windows-10/ 192.168.77.2 255.255.255.0 192.168.77.1 DNS 192.168.77.1 then see if you can access the interface please. Link to comment Share on other sites More sharing options...
Luizz Posted April 2, 2021 Share Posted April 2, 2021 change to the static ip and I have no internet connection Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 2, 2021 Administrators Share Posted April 2, 2021 You won't have an internet connection doing that necessarily but can you access the interface with that applied? Link to comment Share on other sites More sharing options...
Luizz Posted April 2, 2021 Share Posted April 2, 2021 I can't access the interface send an image Link to comment Share on other sites More sharing options...
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