XR500 Apps not loading - Please briefly wait before using this R-App.

[saeris]

Hey hey,

after my recent-ish issues where I had to RMA my XR500 I ran into a different problem on both the pre-RMAd and the after RMA device:

The operation is taking longer than expected. Please briefly wait before using this R-App.

When I check the logs I see a few

[DumaOS] R-App store cloud sync failed, Saturday, July 18, 2020 07:09:38

On the old device I simply shrugged it off since I was gonna replace it anyway, but on the new one (fresh setup, after Firmware update) it's pretty annoying ngl

A few symptoms:

• Dashboard loads super long after popping in the message: "Please briefly wait before using this R-App"
  
• Geo-Filter, same spiel - long load, same error. Render is it unusable.
• QoS, same long load, same error. Render is it unusable.
• Device Manager, same long load, same error. Render is it unusable.
• Hybrid-VPN, same long load, same error. Render is it unusable.
• System Information, seems to work.
• Settings, seems to work, i clicked through all the instances.
• If I click, on any App (i.e. Network Monitor), I can't attempt to access anything else until the app "fails" to load and then allows me to enter the Settings for example

 

Edit:

After doing reboot number 4, it seems to work for now. Only made this topic because after rebooting 3 times, on a new device it didn't work. Maybe helps QA

[Ameryjr]

Excited and waiting for the email! ♥

[Netduma Fraser]

Sorry to hear you're having this issue. Glad to hear you've got it working now. In System Information go to the Rapp panel options and change the number of retries to 5. Then if it happens again reboot and it should be fine. Would also suggest signing up for the 3.0 beta as well if you haven't already as it shouldn't be an issue there and if it is then it provides a perfect opportunity for feedback.

[faulko]

Been there done it all before, nothing last.

Why it happens to some and not all is a mystery to me.

Couple of console screen shots for those that know what it all means.

[Netduma Fraser]

11 hours ago, faulko said:

Been there done it all before, nothing last.

Why it happens to some and not all is a mystery to me.

Couple of console screen shots for those that know what it all means.

I'd suggest trying the 3.0 beta as I haven't really seen that issue on the beta versions at all.

[faulko]

Last time i tried 3.0 it bricked the router, no thanks.

Not going through that again

 

[Netduma Fraser]

14 hours ago, faulko said:

Last time i tried 3.0 it bricked the router, no thanks.

Not going through that again

Well done on getting it unbricked. I think the newest version is more stable and worth a try.

[faulko]

Link?

 

[Netduma Fraser]

16 hours ago, faulko said:

Link?

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/New-Firmware-v2-3-2-108-XR500/td-p/2014592

[faulko]

👍