Rickyrocks Posted July 13, 2020 Share Posted July 13, 2020 Hi there ! This router keeps dropping me offline once a week please can someone assist me please thank you . Link to comment Share on other sites More sharing options...
Netduma Alex Posted July 13, 2020 Share Posted July 13, 2020 Hi, Could be lease renewal from whatever's upstream. If you have a router upstream of your XR500, try giving your XR500 a reserved or static IP. Link to comment Share on other sites More sharing options...
Rickyrocks Posted July 14, 2020 Author Share Posted July 14, 2020 sorry not to sure what you mean router upstream of your xr500? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted July 14, 2020 Administrators Share Posted July 14, 2020 2 hours ago, Rickyrocks said: sorry not to sure what you mean router upstream of your xr500? As in what your XR500 is connected to - your ISP hub or a modem in most cases. In Settings > Internet Setup on the XR switch to Static instead of Dynamic and see if that resolves the issue. Link to comment Share on other sites More sharing options...
Rickyrocks Posted July 14, 2020 Author Share Posted July 14, 2020 Ok I do have a static ip from ISP and have made the changes just have to wait and see if I get cut off again! Thank you I will keep you posted of the result . Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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