JxRYE Posted June 24, 2021 Share Posted June 24, 2021 I appreciate all the advice. I need the "wifi for Dummies" version. I am not a programmer/wifi expert and there is a lot of foreign language here. I will have to find some time to decipher and try some of these tips. Thanks! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 24, 2021 Administrators Share Posted June 24, 2021 12 minutes ago, JxRYE said: I appreciate all the advice. I need the "wifi for Dummies" version. I am not a programmer/wifi expert and there is a lot of foreign language here. I will have to find some time to decipher and try some of these tips. Thanks! Here is a guide on how to disable private addresses on iOS https://support.apple.com/en-us/HT211227 Link to comment Share on other sites More sharing options...
DmyTgregu Posted June 24, 2021 Share Posted June 24, 2021 3 hours ago, Netduma Fraser said: I've got two ideas that might help and prevent you having to disable QoS each time: Make a guest WiFi network and connect the phone to it - does this work with QoS on? Put the phone IP in the DMZ in WAN Setup - if it does work then disable DMZ and let us know So - the plot thickens. as for the dmz- I went into wan setup and used my app to get my phones IP address and applied that to the one line pertaining to dmz (hope that’s all that took) and this did nothing. I then started a guest network and even though I can’t seem to get any security set for it (I applied wpa2-psk security) it’s still an open network which I definitely don’t like but it worked and wifi calls can be made and received. This is all with qos enabled. I say the plot thickens because my wife’s iPhone this whole time also was on wifi calling. I used it to check my phone. This was never on the guest network and only has its connection to my main non-guest network set to no private Mac addresses. I tried turning airplane mode off and on on her phone and it connects to successful wifi calling regardless. Strange. she has an iPhone X. I have an iPhone 8+. Both are running iOS 14.6 which is the latest released os for all relatively modern iPhones. As I disabled guest network just now my phone will not reconnect to wifi calling. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 24, 2021 Administrators Share Posted June 24, 2021 Interesting! Re-enable the Guest WiFi again and then reboot from the interface, wait 2 minutes - does the Guest WiFi appear to be secured then? Link to comment Share on other sites More sharing options...
DmyTgregu Posted June 25, 2021 Share Posted June 25, 2021 6 hours ago, Netduma Fraser said: Interesting! Re-enable the Guest WiFi again and then reboot from the interface, wait 2 minutes - does the Guest WiFi appear to be secured then? So I guess I was just turning on the guest 2.4ghz security instead of the one I needed. It seems to work as intended now. It also allows wifi calling even when left in private Mac mode so so far so good. Also- my wife’s phone did drop a call yesterday so leaving her on the main network with qos on didn’t work for long it seems. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 25, 2021 Administrators Share Posted June 25, 2021 9 hours ago, DmyTgregu said: So I guess I was just turning on the guest 2.4ghz security instead of the one I needed. It seems to work as intended now. It also allows wifi calling even when left in private Mac mode so so far so good. Also- my wife’s phone did drop a call yesterday so leaving her on the main network with qos on didn’t work for long it seems. Okay great, that seems to be the best workaround for the moment while still allowing you to use QoS - we'll be looking into the issue to get it fixed Link to comment Share on other sites More sharing options...
JxRYE Posted September 14, 2021 Share Posted September 14, 2021 Has this issue been fixed? I have tried with my Qos off and on and still have the same problems. Sometimes the phone rings in my house, but 95% of the time I still have to stand in my driveway and turn wifi off to talk on the phone. (Reminder I am not a internet wizard so a lot of this DMZ,WAN, change your IP address talk goes right over my head). Cheers! Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 15, 2021 Share Posted September 15, 2021 17 hours ago, JxRYE said: Has this issue been fixed? I have tried with my Qos off and on and still have the same problems. Sometimes the phone rings in my house, but 95% of the time I still have to stand in my driveway and turn wifi off to talk on the phone. (Reminder I am not a internet wizard so a lot of this DMZ,WAN, change your IP address talk goes right over my head). Cheers! We don't have a fix for it as yet I'm afraid. Did disabling Private addresses on iOS devices not help you? Link to comment Share on other sites More sharing options...
JxRYE Posted September 15, 2021 Share Posted September 15, 2021 Disabling private addresses did not help at all. This is becoming a problem as I am on call occasional weekends, and if my phone isn't able to ring.... Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 15, 2021 Share Posted September 15, 2021 1 hour ago, JxRYE said: Disabling private addresses did not help at all. This is becoming a problem as I am on call occasional weekends, and if my phone isn't able to ring.... OK thanks for confirming. Did you try enabling the Guest Wi-Fi Network as mentioned in this thread? If so, were you then able to make calls when connected to that network? Link to comment Share on other sites More sharing options...
JxRYE Posted September 15, 2021 Share Posted September 15, 2021 The guest network did not help when I had it setup last year. I will have to try and figure out how to set it up again. We also have an UBI extender hardwired through the house (people who built it). I will have to see how that is connected and try that also (but only covers a small part of the house). My wife just shockingly called me from our living room, no breaking up or drop in the call. She googled it and went into her phone and reset the network settings in the phone. Don't know if maybe the phone saved information for the network from the old house causing issues or something!? We are occasionally able to make calls through house wifi, so will have to give it a day or two and see if this was the fix. Link to comment Share on other sites More sharing options...
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