mstobin Posted May 7, 2020 Share Posted May 7, 2020 Just picked up the xr500 on Tuesday. Replaced the Verizon G1100 FiOS gateway completely. Not having any issues so far, however when my wife and I are on our work laptops connected to VPN via cisco anyconnect, we seem to have issues with internal apps disconnecting - mostly cisco Jabber. FWIW: both laptops were assigned to the 5GHz wifi via smartconnect. Firmware V2.3.2.56 Only changes I've made were assigning static IPs to various devices. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 7, 2020 Administrators Share Posted May 7, 2020 Hey, welcome to the forum! Sorry to hear you're having this issue, this is something we are aware of but hopefully we can resolve it. In WAN Settings make sure IGMP Proxying is unticked and SIP ALG is ticked. If it still doesn't work please disable QoS in the Anti-Bufferbloat options menu. Link to comment Share on other sites More sharing options...
mstobin Posted May 7, 2020 Author Share Posted May 7, 2020 Sounds good, thanks for the reply. I'll check on those settings. Which part of that is the issue? Traffic through VPN? Just want to be clear on what the actual issue is. Thanks! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 7, 2020 Administrators Share Posted May 7, 2020 It does seem to be traffic related to VPN's used by workers/companies that tend to be an issue for some reason - perhaps related to the protocol they're using. It's not a problem for consumer VPNs. Link to comment Share on other sites More sharing options...
mstobin Posted May 8, 2020 Author Share Posted May 8, 2020 Doesn't look like having just IGMP Proxying = unticked and SIP ALG = ticked worked, Jabber is still intermittently disconnecting. I've just turned disabled QoS now, we'll see how that works. By turning off that setting, is that also disabling traffic prioritization, bandwidth allocation, and anti-bufferbloat completely? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 8, 2020 Administrators Share Posted May 8, 2020 Yes by disabling QoS there it would stop all the features on that page unfortunately, let us know how you get on. Link to comment Share on other sites More sharing options...
mstobin Posted May 13, 2020 Author Share Posted May 13, 2020 Doesn't look like disabling QoS is doing much, still having drops here and there. Do you know if it's the wifi specifically causing the problem? Reason I ask, I was wondering if I could just set up the verizon g1100 has an access point, or whatever I need to set it up as, and just connect our two work laptops directly to that instead. I have the xr500 IP set as 192.168.1.1, and I set the g1100 as 192.168.1.2 - they are connected LAN->LAN. I can log on to both operating systems and adjust settings via ethernet (xr500 -> switch->desktop PC), but the laptop connected to the g1100 wireless is not receiving internet. DHCP is disabled on the g1100. Any ideas? Link to comment Share on other sites More sharing options...
mstobin Posted May 13, 2020 Author Share Posted May 13, 2020 Nevermind... nothing a good old 'reboot' wont fix, I guess. I have our work laptops connected to the 2.4ghz wifi of the g1100 to see if the VPN issues subside. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 13, 2020 Administrators Share Posted May 13, 2020 I don't think it is WiFi specific otherwise just connecting via ethernet would fix it but perhaps going through another router will help, let us know. Link to comment Share on other sites More sharing options...
drkerberusx Posted March 4, 2021 Share Posted March 4, 2021 Im having this issue, any fix? Link to comment Share on other sites More sharing options...
Netduma Liam Posted March 4, 2021 Share Posted March 4, 2021 2 hours ago, drkerberusx said: Im having this issue, any fix? I've responded to you in the other thread you created Link to comment Share on other sites More sharing options...
drkerberusx Posted March 4, 2021 Share Posted March 4, 2021 Thank you... I solved this by doing several steps: disable ipv6 on my pc and then in network settings> wan> general and disable ipv6. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 4, 2021 Administrators Share Posted March 4, 2021 30 minutes ago, drkerberusx said: Thank you... I solved this by doing several steps: disable ipv6 on my pc and then in network settings> wan> general and disable ipv6. Well done for figuring it out and thanks for posting the solution! Link to comment Share on other sites More sharing options...
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