Ryugosling Posted March 5, 2020 Share Posted March 5, 2020 Hello I'm using a bt smart hub 2 router. I get 138 down 28 up. I'm using netduma r1 alongside it, here's my ping idle throughout the night. I notice when I play sfv I get spikes which are enough to make the game jittery. Link to comment Share on other sites More sharing options...
N3CR0 Posted March 5, 2020 Share Posted March 5, 2020 I recently saw a post on Reddit from a user who was having a bad time gaming while using a SH2 and once he changed to G Fast modem he was having a much better experience. Just something to think about. Link to comment Share on other sites More sharing options...
Ryugosling Posted March 5, 2020 Author Share Posted March 5, 2020 59 minutes ago, N3CR0 said: I recently saw a post on Reddit from a user who was having a bad time gaming while using a SH2 and once he changed to G Fast modem he was having a much better experience. Just something to think about. Could you link me to this post please. Link to comment Share on other sites More sharing options...
N3CR0 Posted March 5, 2020 Share Posted March 5, 2020 2 hours ago, Ryugosling said: Could you link me to this post please. https://www.reddit.com/r/modernwarfare/comments/fay795/bt_subscribers_using_the_smarthub2_beware/ Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 5, 2020 Administrators Share Posted March 5, 2020 Hey, welcome to the forum! While you investigate that, was that test done through the R1 or the hub? What was the focus time you selected for the test? Link to comment Share on other sites More sharing options...
Ryugosling Posted March 5, 2020 Author Share Posted March 5, 2020 It was done through the r1. I used it throughout the night 10.30 pm for around 12 hours. Generally my ping at that time can spike while I game. Tonight I will test while I play to make a comparison. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 5, 2020 Administrators Share Posted March 5, 2020 Was QoS enabled at the time or was it off? Would be a good idea to do it straight from the hub as well to see if it occurs then or if it is an R1 issue. N3CR0 1 Link to comment Share on other sites More sharing options...
Ryugosling Posted March 6, 2020 Author Share Posted March 6, 2020 16 hours ago, Netduma Fraser said: Was QoS enabled at the time or was it off? Would be a good idea to do it straight from the hub as well to see if it occurs then or if it is an R1 issue. So I just tested it from the hub last night, the results are below Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 6, 2020 Administrators Share Posted March 6, 2020 Okay so it is very similar, looks like you have spikes/jitter on your line. Are you certain nothing was using the internet/connected at these times? You may want to contact your ISP about this and see if they can do anything about it, it could be from your hub to the cabinet for example or could be further up the line. Link to comment Share on other sites More sharing options...
Ryugosling Posted March 6, 2020 Author Share Posted March 6, 2020 Yes I'm 100% certain nothing was being used during this time as I was asleep. I've actually ordered a modem from ebay, apparently it seems to help people's problem as its g fast compatible. Will report back next week when it arrives. N3CR0 and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
Ryugosling Posted March 10, 2020 Author Share Posted March 10, 2020 On 3/6/2020 at 6:25 PM, Netduma Fraser said: Okay so it is very similar, looks like you have spikes/jitter on your line. Are you certain nothing was using the internet/connected at these times? You may want to contact your ISP about this and see if they can do anything about it, it could be from your hub to the cabinet for example or could be further up the line. Hey I've got a new modem zt link MT992. I'm trying to enter PPPoE into the Duma settings but it wont connect after. I'm using [email protected] password bt. Also used my name @btbroadband.com. This is getting frustrating as I cannot get any internet Link to comment Share on other sites More sharing options...
N3CR0 Posted March 10, 2020 Share Posted March 10, 2020 22 minutes ago, Ryugosling said: Hey I've got a new modem zt link MT992. I'm trying to enter PPPoE into the Duma settings but it wont connect after. I'm using [email protected] password bt. Also used my name @btbroadband.com. This is getting frustrating as I cannot get any internet Do you have internet without entering PPPoE details on the Duma? As you're new modem might be handling that thus you don't need to enter them on the Duma. Thats how mine works... the BT router handles it. If I enter the details on my Duma, I won't have a connection. Link to comment Share on other sites More sharing options...
Ryugosling Posted March 10, 2020 Author Share Posted March 10, 2020 6 minutes ago, N3CR0 said: Do you have internet without entering PPPoE details on the Duma? As you're new modem might be handling that thus you don't need to enter them on the Duma. Thats how mine works... the BT router handles it. If I enter the details on my Duma, I won't have a connection. Normally if I was using the bt home hub I wouldn't need to. But now I'm using an openreach modem and it no longer works. I've tried entering pppoe username etc but still nothing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10, 2020 Administrators Share Posted March 10, 2020 Try with [email protected] and password bt please. So just to double check it doesn't have PPPoE on the modem interface where you can enter the details? N3CR0 1 Link to comment Share on other sites More sharing options...
N3CR0 Posted March 10, 2020 Share Posted March 10, 2020 2 minutes ago, Netduma Fraser said: Try with [email protected] and password bt please. So just to double check it doesn't have PPPoE on the modem interface where you can enter the details? Was just looking up the user to see if it was bthomehub or homehub. Been over a year since I last had to bother with that. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Ryugosling Posted March 10, 2020 Author Share Posted March 10, 2020 3 minutes ago, Netduma Fraser said: Try with [email protected] and password bt please. So just to double check it doesn't have PPPoE on the modem interface where you can enter the details? I've tried that username now, it seems as if it's trying to connect to the internet then it says site cant be reached on my mac browser.i cant access the modem interface I believe its locked down by bt Link to comment Share on other sites More sharing options...
N3CR0 Posted March 10, 2020 Share Posted March 10, 2020 Just found mine on my router and its using [email protected] not that it matters now anyways as thats not the solution. Link to comment Share on other sites More sharing options...
Ryugosling Posted March 10, 2020 Author Share Posted March 10, 2020 Yeah its definitely not working atm. I tried the obvious username combos. Link to comment Share on other sites More sharing options...
Ryugosling Posted March 10, 2020 Author Share Posted March 10, 2020 Bt have given me this generic response. Connection type: PPPoA (PPPoATM) VCI = 38, VPI = 0 Encapsulation: VCMUX Modulation: G.DMT RFC: 2364 Network type: WAN (Not LAN) MTU: Auto/Normal 1458 – 1500 (Lower numbers can help if data corruption occurs default is 1500) QOS: UBR (Unlikely to be CBR/VBR) The username should be of the format [email protected] or[email protected]. No password is required, but if the router insists, use bt as the password Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 10, 2020 Administrators Share Posted March 10, 2020 You could try changing the MTU but other than that there aren't any other settings you can change for PPPoE. Set PPPoE up and then reboot the router and see if that makes a difference at all. Link to comment Share on other sites More sharing options...
Ryugosling Posted March 11, 2020 Author Share Posted March 11, 2020 4 hours ago, Netduma Fraser said: You could try changing the MTU but other than that there aren't any other settings you can change for PPPoE. Set PPPoE up and then reboot the router and see if that makes a difference at all. hey i finally got it working, had to reset the router and factory reset the modem. Now im only getting 90 down/10 up, im on 140/30 package with bt. Is there anything i can do to improve this? N3CR0 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 11, 2020 Administrators Share Posted March 11, 2020 17 hours ago, Ryugosling said: hey i finally got it working, had to reset the router and factory reset the modem. Now im only getting 90 down/10 up, im on 140/30 package with bt. Is there anything i can do to improve this? Great to hear that. Have you input the speeds you pay for/expect in the Anti-Bufferbloat 3 line menu? Also have you lowered the Anti-Bufferbloat sliders to less than 100%? If so that is expected behaviour as it throttles to ensure that there is no local congestion. Link to comment Share on other sites More sharing options...
Ryugosling Posted March 11, 2020 Author Share Posted March 11, 2020 32 minutes ago, Netduma Fraser said: Great to hear that. Have you input the speeds you pay for/expect in the Anti-Bufferbloat 3 line menu? Also have you lowered the Anti-Bufferbloat sliders to less than 100%? If so that is expected behaviour as it throttles to ensure that there is no local congestion. Yes I've put the exact numbers I get. Are the sliders the two bars the ones that say 100% above the flower chart? Im away from home atm so I probably will try that when I get back. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 11, 2020 Administrators Share Posted March 11, 2020 11 minutes ago, Ryugosling said: Yes I've put the exact numbers I get. Are the sliders the two bars the ones that say 100% above the flower chart? Im away from home atm so I probably will try that when I get back. Yes that's exactly right. If they are already at 100% and your speeds are still slower with a wired connection then disable it completely from the menu where you input your bandwidth and see if there is a difference. Link to comment Share on other sites More sharing options...
Ryugosling Posted March 11, 2020 Author Share Posted March 11, 2020 Also I noticed when I played street fighter v last night I was having a hard time finding opponents. I dont enable geo filtering just use the basic setup to see where opponents I face are from. I noticed Europe wasnt showing many opponents but a lot in USA. Before this I never had a problem. Link to comment Share on other sites More sharing options...
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