Danny80916 Posted December 14, 2019 Share Posted December 14, 2019 Hey so netgear has asked me to get a hold of netduma and let them try to debug the firmware on my router. I complained to netgear maybe 2months ago when they asked me if I wanted to beta test .20 that my R Apps stopped working. Netgear just emailed me and said after two months of back and forth they don't have a clue and asked if they could pass my information on to netduma lol. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14, 2019 Administrators Share Posted December 14, 2019 Right okay haha fair enough! Could you explain to us exactly the issue you're having and what you've tried already/what has been suggested? Then we can go from there and see if there is anything else we can suggest or whether it requires a devs input. Link to comment Share on other sites More sharing options...
Danny80916 Posted December 14, 2019 Author Share Posted December 14, 2019 I have reset the router at least nine times by doing button reset and did the i button from interface reset and have done a reset under erase and factory reset interface. I have used edge chrome Firefox and downloaded one called opera or something all fail to load certain r apps. I have gone and put on the setting for 5 retries. And did a restart raps till will not load even on a different computer or browser. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 14, 2019 Administrators Share Posted December 14, 2019 Thanks for all that information! When you do a reboot does it happen immediately or does it take a bit of time to happen? If it doesn't happen immediately does it happen after adding any devices or changing any settings? Link to comment Share on other sites More sharing options...
Danny80916 Posted December 15, 2019 Author Share Posted December 15, 2019 reboot is fine for about 2 hours after 2 hours its the same thing Link to comment Share on other sites More sharing options...
Danny80916 Posted December 15, 2019 Author Share Posted December 15, 2019 I have also factor downgraded to a stable firmware and reupdated the router. I also have just reflashed same firmware in hopes of it working. Link to comment Share on other sites More sharing options...
Danny80916 Posted December 15, 2019 Author Share Posted December 15, 2019 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 15, 2019 Administrators Share Posted December 15, 2019 So after that 2 hours does anything happen with settings or adding devices or bandwidth usage? Did you stay on the downgraded firmware for more than 2 hours to see if it occurred on there? If not I would try that as it may be more of a latest firmware issue. Link to comment Share on other sites More sharing options...
Danny80916 Posted December 16, 2019 Author Share Posted December 16, 2019 other firmware's are stable for me other then one of them and I can't remember what other one had issues. Link to comment Share on other sites More sharing options...
Netduma Alex Posted December 16, 2019 Share Posted December 16, 2019 You can download any of the previous XR700 firmwares here: https://www.netgear.com/support/product/xr700.aspx#download Link to comment Share on other sites More sharing options...
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