Ste G Posted November 4, 2019 Share Posted November 4, 2019 At my wits end for the XR500, I'm sick to death of this router messing up. Can any one explain to me why this is happening and how to fix it? If I have to do yet another factory reset, I'm going to smash it with a hammer. I can't get routelogin.net to work, it was fine yesterday, now on every device it tells I'm not connected to it, even though the net is working ??? Link to comment Share on other sites More sharing options...
MikeC Posted November 4, 2019 Share Posted November 4, 2019 @Ste G Are you just trying to access the routers web interface? You could just simply type in the routers IP (usually 192.168.1.1) Link to comment Share on other sites More sharing options...
Ste G Posted November 4, 2019 Author Share Posted November 4, 2019 yeah, that made no difference, several reboots later its back working again. I've had nothing but issues since I bought it. Link to comment Share on other sites More sharing options...
xlr8r Posted November 5, 2019 Share Posted November 5, 2019 i remember this happening to me when i got this router, i think clearing the browser cache helps and I may also have used a laptop to connect to the routers setup homepage for the initial setup over wifi, as when i tried it from the wired desktop, I got the same screen message you did. try it from a laptop if you can. if connecting from a wired desktop , you might have to set your network adapter to the same IP range that the router comes with... *.*.1.1 (like MikeC also mentioned above) i.e. so if your routers default IP is 192.168.1.1 , set your desktop pc network adapter to 192.168.2.10 or something. i had to do this as my pc was setup for a static IP of 192.168.2.100 but it will differ obviously for your own environment... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 6, 2019 Administrators Share Posted November 6, 2019 Sorry to hear you're having this issue Ste. You said accessing via the LAN IP made no difference, what happened when you tried to load it this way as you wouldn't get the same page when failing to connect. Ste G 1 Link to comment Share on other sites More sharing options...
Ste G Posted November 14, 2019 Author Share Posted November 14, 2019 Sorry. this keeps happening, after 5 reboots it starts working again. Its happened again today, I could access the router by any device, or by the gateway. Its the 3rd time its happened this week. I've had to reset my network ports on the computer and it starts working again. I have to restart my phone to get it to work on wi fi. Starting to really get me down this router. When it stops working I can access some sites but not all as it won't load them. Link to comment Share on other sites More sharing options...
Ste G Posted November 14, 2019 Author Share Posted November 14, 2019 keeps doing it ffs Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 14, 2019 Administrators Share Posted November 14, 2019 Does it work when accessing using the LAN IP even when routerlogin.net fails? Ste G 1 Link to comment Share on other sites More sharing options...
Ste G Posted November 14, 2019 Author Share Posted November 14, 2019 I think i've worked it out, I hard wired the house, but left a power line adapter in for one of the bed rooms, that was flashing an orange light on the XR500 instead of white? I've unplugged that and every thing is working, so i think its faulty plug. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 14, 2019 Administrators Share Posted November 14, 2019 That's very promising, good job on figuring that out. Do let us know if thats resolved it after you've monitored it for a few days. Ste G 1 Link to comment Share on other sites More sharing options...
Ste G Posted November 15, 2019 Author Share Posted November 15, 2019 Also had BT out today, as there was a loop fault on my line, which turned out to be corroded connections in the master socket. So new master socket and wires fitted, I have a speed boost of around 20MEG. So things may be looking better, I'll monitor the router for a few days, but i think that plug was doing some damage some how. Netduma Fraser and Netduma Alex 2 Link to comment Share on other sites More sharing options...
Ste G Posted November 16, 2019 Author Share Posted November 16, 2019 was that plug, no issues since. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 16, 2019 Administrators Share Posted November 16, 2019 Great to hear that. Are you happy for us to close the topic now it seems to be resolved? Ste G 1 Link to comment Share on other sites More sharing options...
Ste G Posted November 16, 2019 Author Share Posted November 16, 2019 yes mate. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
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