DanyKTM Posted August 6, 2019 Share Posted August 6, 2019 Bonjour, pouvez vous m'expliquer comment résoudre cela ?? Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted August 6, 2019 Administrators Share Posted August 6, 2019 Have you tried restarting the router? Or resetting it? Link to comment Share on other sites More sharing options...
DanyKTM Posted August 7, 2019 Author Share Posted August 7, 2019 j'ai rebooté mon XR500 et j'ai la même erreur. Autre sugestion, dois-je refaire le setup wizard ?? Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted August 7, 2019 Administrators Share Posted August 7, 2019 Yes if you were to reset the router you would have to do the setup again. Link to comment Share on other sites More sharing options...
DanyKTM Posted August 7, 2019 Author Share Posted August 7, 2019 same thing... what can i do to fix that ?? Uncaught TypeError: Cannot read property 'name' of undefined Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 7, 2019 Administrators Share Posted August 7, 2019 It's the same after a factory reset? That is surprising. Was there a device you manually renamed that didn't have that name after after a reset? If so try and identify that device and rename it back to what it was before. Link to comment Share on other sites More sharing options...
DanyKTM Posted August 8, 2019 Author Share Posted August 8, 2019 I just did Internet wizard yesterday and just disconnect my XR500 2 days befores, you recommand to me to do a factory reset ? I will do it tonight when my work day will be done. D Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 8, 2019 Administrators Share Posted August 8, 2019 Yes please do a factory reset and that should resolve the issue, let us know! Link to comment Share on other sites More sharing options...
DanyKTM Posted August 9, 2019 Author Share Posted August 9, 2019 J'ai fait le factory reset et sa a fonctionné ! Thank you un autre question, si je suis au Québec, Canada et que je joue sur des serveurs NA, est-ce que ma connexion passe par votre serveur qui semble être au U.K et un serveur du jeux qui est au nord est Américian ou tout simplement par le serveur NA ?? Merci encore Link to comment Share on other sites More sharing options...
Administrators Netduma Alex Posted August 9, 2019 Administrators Share Posted August 9, 2019 La connexion n’a rien à voir avec nous, nous n’exécutons même pas de serveurs pour les jeux. La connexion va directement aux serveurs de NA. S'il semble y avoir une connexion européenne à l'écran, il peut s'agir simplement d'un serveur d'authentification (connexion, suivi statistique). Link to comment Share on other sites More sharing options...
DanyKTM Posted August 9, 2019 Author Share Posted August 9, 2019 parfais Merci Link to comment Share on other sites More sharing options...
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