DA_guru85 Posted June 30, 2019 Share Posted June 30, 2019 I've had the Netduma R1, for quite some time now. And I've had many issues, to the point I dont know if it's the router, or my line to my house. I get CONSTANT lag spikes,bufferbloat, random packet loss. I play all CALL OF DUTY games, and I'm currently playing black ops 4. One minute I'm shooting through a guy, the next minute I'm getting hit markers, and the next, I'm getting a super fast kill. Every single day, afternoon, night, I have to mess with the router to get a proper kill. And even THEN, I barely get the kill... so beyond aggravating, and the worst part? I know I am good at these games, constantly went 30 & 0 with the game, before I moved into this house 3years back. And now I fight my internet, more then i fight in the actual match. That's why I bought the router. Yes it has helped! (But not by much) From a scale of 1 to 10, I went from a 10 crappy internet experience, got this router, and Now I'm a 7, crappy experience. Lol I just do not know what to do. :( Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 30, 2019 Administrators Share Posted June 30, 2019 Follow this guide and provide us with the screenshots and we can best advise: http://support.netduma.com/en/support/solutions/articles/16000022425-lag-support-instructions-to-post-on-the-forum- I would however recommend that you upgrade to DumaOS, you'll need to signup here before you can do so: https://netduma.com/r1-dumaos/ Link to comment Share on other sites More sharing options...
DA_guru85 Posted June 30, 2019 Author Share Posted June 30, 2019 I clicked the link, but there was no guide? Just a bunch of other links Link to comment Share on other sites More sharing options...
DA_guru85 Posted June 30, 2019 Author Share Posted June 30, 2019 22 minutes ago, Netduma Fraser said: Follow this guide and provide us with the screenshots and we can best advise: http://support.netduma.com/en/support/solutions/articles/16000022425-lag-support-instructions-to-post-on-the-forum- I would however recommend that you upgrade to DumaOS, you'll need to signup here before you can do so: https://netduma.com/r1-dumaos/ As of the Duma OS upgrade, it made my connection worse. I downloaded it about 3 different times, and downgraded shortly after each time Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 30, 2019 Administrators Share Posted June 30, 2019 Apologies provide these screenshots: Post a screenshot of the details page on the “Internet Diagnosis”. Post a screenshot of the top of the Host Filtering page. Post a screenshot of your Geo-Filter when in a game. Post a screenshot of your entire Congestion Control page please including hyper traffic. Post a screenshot of a typical ping graph (not anomaly games). Let us know your paid for upload and download bandwidth. Finally make sure whatever device your playing the game on is wired. WiFi throws a spanner in the works in terms of lag and we won't try and support that. Did you follow the optimal settings guide for DumaOS? Link to comment Share on other sites More sharing options...
Netduma Alex Posted July 1, 2019 Share Posted July 1, 2019 Also, are you connected straight to the modem or are there other routers above the R1? Link to comment Share on other sites More sharing options...
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