gkontos10 Posted June 23, 2019 Posted June 23, 2019 Hello guys Am writing about a problem i face with my pioneer av receiver vsx-922 .. I used to connect it to the router through LANMy router is the Netduma R1 gaming router I have this av receiver the last four yearsAnd i always used to connect the AV through LAN in order to operate it through iControlAV5 mobile app...The last 6 months am face connection errors Its like that the AV cant get any ipAnd DHCP is not working Am checking through Netduma R1 Ui and the receiver dont get any ip.. The strange thing is that some times if i disconnected the power supply of the av for 8+ hours the next day it working . Last 4 months its like that if its not working i do unplag the cable and so on . ButThe last week i tried everything and nothing happened . I cant establish the connection ... I tried * factory reset * factory reset of the Router * unplug the power supply And nothing... Any idea how to fix it ?
Administrators Netduma Alex Posted June 24, 2019 Administrators Posted June 24, 2019 Have you tried giving the Pioneer device a reserved IP on the Netduma?
Administrators Netduma Alex Posted June 25, 2019 Administrators Posted June 25, 2019 Go to Network Settings > DHCP and then you'll see all of your devices listed. Tick the box for your Pioneer device and then type in an address to set it to.
gkontos10 Posted June 25, 2019 Author Posted June 25, 2019 The problem is that the av receiver is not getting any ip.. Its like something is blocking its DHCP service I cannot even see the receiver on manage devices section
Administrators Netduma Alex Posted June 25, 2019 Administrators Posted June 25, 2019 Oh I see. Are there any settings on the reciever itself that could be causing problems? Make sure all the settings on the reciever are automatic.
gkontos10 Posted June 25, 2019 Author Posted June 25, 2019 Thats correct i put everything on Auto still nothing
Administrators Netduma Alex Posted June 25, 2019 Administrators Posted June 25, 2019 That's very strange then. Is the reciever connected directly to the router through ethernet, or wifi? Or is there a switch or ethernet through mains adapter between them? Also if you're connecting via ethernet, have you tried multiple cables? Just trying to narrow down where the problem might be occuring.
gkontos10 Posted June 25, 2019 Author Posted June 25, 2019 Yeap i tried 4 different cat5 cables Also the receiver is connected through LAN straight to duma... Hmm that's strange
Administrators Netduma Fraser Posted June 25, 2019 Administrators Posted June 25, 2019 Are you able to connect the receiver to WiFi at all to see if it works that way? Have you also tried changing ports on the router just in case the one you’re trying has become faulty?
gkontos10 Posted June 26, 2019 Author Posted June 26, 2019 There is no WiFi on the receiver But just to take out the option of faulty product i manage a service from pioneer just to see what is the problem
Administrators Netduma Alex Posted June 26, 2019 Administrators Posted June 26, 2019 I'm sorry I don't know what that second sentence means.
gkontos10 Posted June 26, 2019 Author Posted June 26, 2019 Hahahahaha never mind was a bad translation 😂😂
Administrators Netduma Fraser Posted June 26, 2019 Administrators Posted June 26, 2019 You're replacing the pioneer or asking them for help on the matter?
Administrators Netduma Fraser Posted June 27, 2019 Administrators Posted June 27, 2019 Great, keep us updated please!
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