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Can you follow the setup guide here:


If that doesn’t work can you give us a bit more info about your setup please?

Is it wall > ISP modem/router > Netduma or wall > modem > Netduma or some other configuration? Who is your ISP?

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Ok I upgraded to open beta which fixed the problem! I got another issue though, my hit detection is complete outta wack! My wife and protest that theres many time in which I hit the enemy first then he raises his weapon and kills me! I put the ping around 5 ms and it gives me 15ms games sometimes 10 I dont think this is a huge issue! But I hate firing at someone and I loose the gunfight. Please help

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7 hours ago, jayEli'sDad said:

Ok I just wanna dominate lol sorry but no wondering you can help with this actual problem. The smaller numbers from netduma router higher is from my att router. Thanks for being cool 👍



You won’t get your full speeds testing over WiFi. The R1 only has 2.4GHz so WiFi speeds at limited. Test using a wired PC.

Are you running the original R1 OS or DumaOS?

If running original OS: enable both turbo mode and super turbo mode in miscellaneous settings.

If running DumaOS follow this guide:


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You're getting lag spikes? Could you let me know what kind of modem you're using? Also possibly test your connection using PingPlotter and see if there are consistent lag spikes? Here's a guide: https://forum.netduma.com/topic/23881-ping-plotter-quick-guide/


The lag spikes could be caused by local congestion on your network, and if this is the case, you can use anti-bufferbloat to sort it out: http://support.netduma.com/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos

It's very unlikely that the router is what's causing these lag spikes, more likely to be something inside your house (multiple users trying to stream) or something on the network (ISP busy during peak hours). We can figure it out though, and the Netduma R1 is the most powerful tool against the lag spikes!

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