DanyKTM Posted May 28, 2019 Posted May 28, 2019 Bonjour, ça fait quelques jours que je lis et essaye d'avoir a peu près la même vitesse sur mon XR500 que sur ma box Bell Hub 2000. je lance un speed test sur ma box bell et j'ai 947 up et 349 down et quand je lance le speed test sur mon ordi, j'obtiens que 480 up et 60 down, j'ai déjà désactivé le QOS sur mon XR500. sur ma box bell, j'ai désactiver le WIFI, DHCP et j'ai placer mon XR500 en DMZ, a part la télé, il y a rien d'autre de connecter. J'ai une config en PPPoe sur ma XR500 , donc pas d'internet sur ma box Bell et directement dans la NG ( supposément ) quand je réactive le QOS j'ai pratiquement les mêmes vitesse. j'ai rechercher par le NG des mises a jour, mais il me dit que j'ai déjà la dernière. J'ai un câble ethernet de cat6 long de 1 Mètre entre ma box et NG. Avez vous d'autre idée ???? Merci
Administrators Netduma Alex Posted May 28, 2019 Administrators Posted May 28, 2019 Are you on the latest firmware? https://forum.netduma.com/forum/106-latest-firmwares/
DanyKTM Posted May 28, 2019 Author Posted May 28, 2019 le NG n'est pas capable de trouver ces mise à jour par lui même ?? je vais regarder ça tantôt, thanks for your quick answer Alex
Administrators Netduma Alex Posted May 28, 2019 Administrators Posted May 28, 2019 It can update by itself but it might be best to make sure.
DanyKTM Posted May 29, 2019 Author Posted May 29, 2019 I'm just done with the firmware. I had already the last version. what should I do next ?? I've got the same speed issue. Thankyou
Administrators Netduma Alex Posted May 29, 2019 Administrators Posted May 29, 2019 Have you tried setting PPPoE in the Box Bell router instead of the XR500?
DanyKTM Posted May 29, 2019 Author Posted May 29, 2019 No..., the Bell technician did it because he toll me, the netgear is very better than the Hub 2000 Bell. I will do this and tell you if it fix or not.
DanyKTM Posted May 31, 2019 Author Posted May 31, 2019 Hello Alex, yesterday i disconnect the NG RX500 and I set up my connection direct to the Hub 2000 and I cant got more than 700. I was tried to speak with my bell Tech and he is not able to help me, I need to call technical support only on day. the probleme seems to come from Bell. thanks for your help, it is apprecieted
DanyKTM Posted June 5, 2019 Author Posted June 5, 2019 do I configure my internet with a switch like I show you ? it is a picture I got on internet. I Have bell like ISP and obviously Netgear XR 500
Administrators Netduma Fraser Posted June 5, 2019 Administrators Posted June 5, 2019 I wouldn't suggest doing that because the router wouldn't then be able to control all devices and so QoS wouldn't be effective. Would be better to do Modem > Router > Switch with devices connected to the router or switch.
Administrators Netduma Alex Posted June 6, 2019 Administrators Posted June 6, 2019 >>COMPUTER INTERNET >>> MODEM >>> XR500>>>>PHONE >>TABLET
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