Stobbee Posted January 6, 2019 Posted January 6, 2019 Hi everyone! I've a subscription with NordVPN and I'm trying to use it with my NetDuma R1 with DumaOS. I'm able to connect to any server, but even in the most near server I get awful speeds and super high ping... My connection without vpn it's 105 download and 20 up, with vpn I get 5 download and 5 up with bad ping. That doesn't allow me to play on my xbox one. I'm still in the 30 days to get a refund, but I would like to solve it and use it. So is there something I'm missing? Am I doing something wrong? I've read somewhere on the internet that people can get better latency with vpn for online gaming. With this experience it looks crazy to me 😛 I hope someone can explain me how people get better performance while playing under a vpn. Thanks for your help!
Administrators Netduma Admin Posted January 7, 2019 Administrators Posted January 7, 2019 Hi - that is a limitation of the VPN, especially, when running through a router. Typically a VPN will give you much lower bandwidth (you're using a server / connection that is also being used by others). Plus the ping is usually higher because you're being routed through a server before connecting to the Internet. Additionally, a VPN almost always runs slower through any router because a router is not as powerful as, say, a PC. VPNs won't improve your gaming ping (they'll only make it worse), which is why our Hybrid VPN is so useful - you can apply a VPN to any device but omit your gaming devices or traffic. So they're not restricted. The best way to get the lowest possible ping is through using our Geo-Filter to get the nearest server, and our QoS to make sure nothing on your network will cause you to lag. http://support.netduma.com/support/solutions/folders/16000090646 As a sidenote: I think you may have confused standard VPNs with some of the WAN Optimisation products like WTFast.
Stobbee Posted January 7, 2019 Author Posted January 7, 2019 Thank you for the quick and exhaustive answer. Could I use this WTfast service through the Netduma R1 in order to obtain gain on my Xbox One? Is that an option?
Administrators Netduma Admin Posted January 7, 2019 Administrators Posted January 7, 2019 No problem - unfortunately we do not support it as WTFast would need to port their solution to our router.
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