Buster Posted April 23, 2018 Share Posted April 23, 2018 So I get the following error code when i try to adjust the sliders or interact with the QOS on the xr500, I am on V2.2.1.10 Link to comment Share on other sites More sharing options...
BIG__DOG Posted April 23, 2018 Share Posted April 23, 2018 Hi. Hopefully someone from Netduma will respond to your quiery in due course, my modem has died so I am not using my xr500 at the moment. You could try a factory reset to see if this fixes your problem. Link to comment Share on other sites More sharing options...
Buster Posted April 23, 2018 Author Share Posted April 23, 2018 Hi. Hopefully someone from Netduma will respond to your quiery in due course, my modem has died so I am not using my xr500 at the moment. You could try a factory reset to see if this fixes your problem. Thanks Big Dog, Yeah it is Monday after all Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 23, 2018 Administrators Share Posted April 23, 2018 Do you get this error on the QoS page itself when changing settings or just when pinned? If just when pinned, unpin then pin and try again, is it resolved then? Link to comment Share on other sites More sharing options...
Buster Posted April 23, 2018 Author Share Posted April 23, 2018 Do you get this error on the QoS page itself when changing settings or just when pinned? If just when pinned, unpin then pin and try again, is it resolved then? It does it unpinned on the QOS page aswell as when it was pinned on the dashboard Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 23, 2018 Administrators Share Posted April 23, 2018 Did you notice when it started occurring? Do a factory reset, does that fix it? Link to comment Share on other sites More sharing options...
Buster Posted April 23, 2018 Author Share Posted April 23, 2018 Did you notice when it started occurring? Do a factory reset, does that fix it? It was working fine yesterday, got home today, went to move the sliders from 100% to 70% and that error code came up. I will do a factory reset. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 23, 2018 Administrators Share Posted April 23, 2018 I've seen that error rarely so if you can find reproducible steps that'd be really helpful so we can fix it. Link to comment Share on other sites More sharing options...
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