ltr7 Posted June 11, 2015 Posted June 11, 2015 As title states that feature is not working for me at the moment, any input? I already tried a reboot btw.
Netduma Staff Netduma Crossy Posted June 11, 2015 Netduma Staff Posted June 11, 2015 What error are you getting? What is happening that isn't working?
ltr7 Posted June 11, 2015 Author Posted June 11, 2015 It just wont run the test, it flashes the pop up briefly but won't run the test. Just wondering if I was the only one having this issue, it worked last week for me.
Netduma Staff Netduma Crossy Posted June 11, 2015 Netduma Staff Posted June 11, 2015 It just wont run the test, it flashes the pop up briefly but won't run the test. Just wondering if I was the only one having this issue, it worked last week for me. Do you get the bouncing lines after you click 'Run Test' and see the pop up?
ltr7 Posted June 11, 2015 Author Posted June 11, 2015 No just flashes the little pop up that normally comes up when it's finished but doesn't run the test.
Netduma Staff Netduma Crossy Posted June 11, 2015 Netduma Staff Posted June 11, 2015 No just flashes the little pop up that normally comes up when it's finished but doesn't run the test. You got any ad-blocker running? If you do try disabling it and see if it works. Failing that, try a restart of the router
ltr7 Posted June 11, 2015 Author Posted June 11, 2015 I haven't changed or added anything, this laptop is just for the R1. No blockers or anything like that. Tried a reboot before I posted this, didn't seem to work.
Netduma Staff Netduma Crossy Posted June 11, 2015 Netduma Staff Posted June 11, 2015 When you click 'Run Test', do you mean the pop up that says you won't have internet connection? When it doesn't work, can you right click on the page, click 'inspect element' then click 'console' and take a screen shot of that please.
ltr7 Posted June 11, 2015 Author Posted June 11, 2015 It's the box that has the link for expand results I think, it flashes so fast I can't get a screen shot of it sorry.
Netduma Staff Netduma Crossy Posted June 11, 2015 Netduma Staff Posted June 11, 2015 It's the box that has the link for expand results I think, it flashes so fast I can't get a screen shot of it sorry. Thats fine I don't think I explained well. Can you right click anywhere on the page after you press 'Run Test', click 'Inspect element' on the drop down box then click the 'Console' tab. Take a screen shot of that please if possible.
ltr7 Posted June 11, 2015 Author Posted June 11, 2015 I'm sorry it's not that window it's just the text flickering down really fast when I click the button.
Zennon Posted June 11, 2015 Posted June 11, 2015 Try a different browser to rule that out and if it works on a diff browser clear the cache of your normal browser and try again .
ltr7 Posted June 11, 2015 Author Posted June 11, 2015 I can take a screenshot but all it will show is the status links for msn and psn, nothing happens when I click the test button the text just flickers down really fast that's it.
Zennon Posted June 11, 2015 Posted June 11, 2015 How to clear the cache of chrome https://support.google.com/chrome/answer/95582?hl=en-GB
ltr7 Posted June 11, 2015 Author Posted June 11, 2015 Yup you nailed it, something is up with my chrome at the moment. I tried ie and it worked.
Zennon Posted June 11, 2015 Posted June 11, 2015 Follow the link and just tick clear cache from the beginning of time in chrome, see if that sorts it .
ltr7 Posted June 11, 2015 Author Posted June 11, 2015 Follow the link and just tick clear cache from the beginning of time in chrome, see if that sorts it . Worked like a charm, thanks guys
Zennon Posted June 11, 2015 Posted June 11, 2015 Nice one its usually Ie that has the cache problems but it can happen to all browsers .
fuzzy clam Posted June 11, 2015 Posted June 11, 2015 Hey Z if I were to do this too,what exactly would it delete as you guys know I'm not the most tech savvy guy in the world.I just don't want to delete something on my chrome that i'm gonna need as chrome is all I use for my duma.So am I gonna have to re download everything on there ?
Zennon Posted June 11, 2015 Posted June 11, 2015 Use the link to get to the page you need https://support.google.com/chrome/answer/95582?hl=en-GB and just tick cache to delete and select from the beginning of time from the drop down box and untick everything else this will clear all cached web pages , slight changes in them can cause loading issues or buttons that wont click etc when the cache does not match the new layout. If you are not seeing any problems you do not need to but it will not harm anything if you choose to clear the cache.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.