local_celebrity Posted November 26, 2017 Share Posted November 26, 2017 My R1 has suddenly developed an issue. The general interface page loads up fine, but whenever I try to access any of the features (host filtering, congestion, etc.) I just get a perpetual loading bar. Have tried different browsers, turning the R1 on and off again - all to no avail. The R1 is still functioning fine as a WIFI router. Any help gratefully received! Link to comment Share on other sites More sharing options...
pollutionblues Posted November 26, 2017 Share Posted November 26, 2017 My R1 has suddenly developed an issue. The general interface page loads up fine, but whenever I try to access any of the features (host filtering, congestion, etc.) I just get a perpetual loading bar. Have tried different browsers, turning the R1 on and off again - all to no avail. The R1 is still functioning fine as a WIFI router. Any help gratefully received! Make sure you do not have UPnP and port forwarding both enabled at the same time, this can cause UI issues Link to comment Share on other sites More sharing options...
Chive972 Posted November 26, 2017 Share Posted November 26, 2017 My R1 has suddenly developed an issue. The general interface page loads up fine, but whenever I try to access any of the features (host filtering, congestion, etc.) I just get a perpetual loading bar. Have tried different browsers, turning the R1 on and off again - all to no avail. The R1 is still functioning fine as a WIFI router. Any help gratefully received! http://forum.netduma.com/topic/19266-slow-gui-interface-the-solution-is-here/ Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted November 26, 2017 Netduma Staff Share Posted November 26, 2017 My R1 has suddenly developed an issue. The general interface page loads up fine, but whenever I try to access any of the features (host filtering, congestion, etc.) I just get a perpetual loading bar. Have tried different browsers, turning the R1 on and off again - all to no avail. The R1 is still functioning fine as a WIFI router. Any help gratefully received! Hi, welcome to the forum! The suggestions above are great - this is a known issue that will be fixed with our new software upgrade, DumaOS, which should be released soon. The link above from Chive is an in-depth analysis of the issue, which can be caused by Port Forwarding, UPnP and other things. If you can get on the Miscellaneous settings page, I would recommend doing a factory reset and setting up the router from scratch - avoiding using Port Forwarding and UPnP at the same time. Link to comment Share on other sites More sharing options...
local_celebrity Posted November 26, 2017 Author Share Posted November 26, 2017 Hi guys - thanks for the responses. I hadn't done any port forwarding, so it can't be a UPnP port forwarding clash. Looks like I'll have to do a factory reset using the button on the back - can't even get onto the Miscellaneous settings page. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 27, 2017 Administrators Share Posted November 27, 2017 Let us know what happens after a factory reset Link to comment Share on other sites More sharing options...
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