My Netduma dead?

[toadzii]

After didn't use for a while (1-2 years) my Netduma with latest software 1.03.6g seem to be dead.

I cannot connect to it (LAN and WIFI).

 

Nothing happen when I try to factory reset it. 

I try regular way by simple press on RES button but noting happen.

So I google and find solution to reset Microtik by unplug to power then press the RES button and plug it.

The router sound "peep" after 10 sec and nothing change again.

 

I try to connect by using Winbox (1-1 LAN connect with my Mac) but no connection found.

 

Please suggest me what should I do?

 

 

- No WIFI from Netduma.

- No generated IP Address from Netduma.

- Cannot Factory reset.

- Cannot connect to PC (via LAN) with manual IP Address

[pollutionblues]

Do any of the lights come on when you plug the Netduma in? If they do try accessing the Netduma interface using: 192.168.88.1, 192.168.1.1 or http://r1. Do any of those work?

[toadzii]

Do any of the lights come on when you plug the Netduma in? If they do try accessing the Netduma interface using: 192.168.88.1, 192.168.1.1 or http://r1. Do any of those work?

 

LAN Light 1-5 when cable connected - YES

PWR - YES

WIFI - NO

beep sound when power on - YES

act blink when power on - YES

 

I try every way both DHCP and manual IP

192.168.0.x

192.168.1.x

192.168.88.x

 

When connect 1-1 to pic via 1-port on Netduma and set pc connection to DHCP

It return 169.x.x.x (can't generate ip address)

 

Winbox

- connect using above IP Address

- connect using Netduma's MAC Address

 

I think It had to be factory reset but I don't know how?

- simple press RES button when open -> nothing happen

- press the RES button then plug in power, wait "beep" sound and release button -> nothing happen

 

Any idea?

[Netduma Jack]

LAN Light 1-5 when cable connected - YES

PWR - YES

WIFI - NO

beep sound when power on - YES

act blink when power on - YES

 

I try every way both DHCP and manual IP

192.168.0.x

192.168.1.x

192.168.88.x

 

When connect 1-1 to pic via 1-port on Netduma and set pc connection to DHCP

It return 169.x.x.x (can't generate ip address)

 

Winbox

- connect using above IP Address

- connect using Netduma's MAC Address

 

I think It had to be factory reset but I don't know how?

- simple press RES button when open -> nothing happen

- press the RES button then plug in power, wait "beep" sound and release button -> nothing happen

 

Any idea?

 

Hi, welcome to the forum! That's actually not bad - the WiFi light is not supposed to be lit, and it's promising that the LED's and sounds are occurring correctly. Please check out this guide: http://support.netduma.com/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help

 

I would also recommend a hard reset. Unplug your modem and Netduma. Wait for 5 minutes, then plug in your modem. Wait another minute and then plug in your Netduma. When the Netduma is wired to a PC, can you access the Interface using 192.168.88.1? What if you isolate the Netduma (connecting it straight to a PC wired without the Modem connected)?

[toadzii]

Hi, welcome to the forum! That's actually not bad - the WiFi light is not supposed to be lit, and it's promising that the LED's and sounds are occurring correctly. Please check out this guide: http://support.netduma.com/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help

 

I would also recommend a hard reset. Unplug your modem and Netduma. Wait for 5 minutes, then plug in your modem. Wait another minute and then plug in your Netduma. When the Netduma is wired to a PC, can you access the Interface using 192.168.88.1? What if you isolate the Netduma (connecting it straight to a PC wired without the Modem connected)?

 

This is IP Address I got when I connect my PC to Netduma (Modem -> Netduma -> PC) = 169.254.79.117

- Cannot access to 192.168.88.1

 

 

 What if you isolate the Netduma (connecting it straight to a PC wired without the Modem connected)?

- Same result

 

 

I have tried manual my PC IP Address to 192.168.88.10 to direct connect to Netduma via port 1-5. It's not working

 

So my Netduma is ...

 

- Cannot get DHCP IP Address

- No WIFI to connect

- Nothing happen when press RES button

 

Please help me, Thank you

[toadzii]

Please ...

[Netduma Fraser]

That IP you got definitely means it needs to be reset. How long did you hold the RES button for? Hold it for 10 seconds, then let go.