toadzii Posted November 26, 2017 Share Posted November 26, 2017 After didn't use for a while (1-2 years) my Netduma with latest software 1.03.6g seem to be dead. I cannot connect to it (LAN and WIFI). Nothing happen when I try to factory reset it. I try regular way by simple press on RES button but noting happen. So I google and find solution to reset Microtik by unplug to power then press the RES button and plug it. The router sound "peep" after 10 sec and nothing change again. I try to connect by using Winbox (1-1 LAN connect with my Mac) but no connection found. Please suggest me what should I do? - No WIFI from Netduma. - No generated IP Address from Netduma. - Cannot Factory reset. - Cannot connect to PC (via LAN) with manual IP Address Link to comment Share on other sites More sharing options...
pollutionblues Posted November 26, 2017 Share Posted November 26, 2017 Do any of the lights come on when you plug the Netduma in? If they do try accessing the Netduma interface using: 192.168.88.1, 192.168.1.1 or http://r1. Do any of those work? Link to comment Share on other sites More sharing options...
toadzii Posted November 26, 2017 Author Share Posted November 26, 2017 Do any of the lights come on when you plug the Netduma in? If they do try accessing the Netduma interface using: 192.168.88.1, 192.168.1.1 or http://r1. Do any of those work? LAN Light 1-5 when cable connected - YES PWR - YES WIFI - NO beep sound when power on - YES act blink when power on - YES I try every way both DHCP and manual IP 192.168.0.x 192.168.1.x 192.168.88.x When connect 1-1 to pic via 1-port on Netduma and set pc connection to DHCP It return 169.x.x.x (can't generate ip address) Winbox - connect using above IP Address - connect using Netduma's MAC Address I think It had to be factory reset but I don't know how? - simple press RES button when open -> nothing happen - press the RES button then plug in power, wait "beep" sound and release button -> nothing happen Any idea? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted November 26, 2017 Netduma Staff Share Posted November 26, 2017 LAN Light 1-5 when cable connected - YES PWR - YES WIFI - NO beep sound when power on - YES act blink when power on - YES I try every way both DHCP and manual IP 192.168.0.x 192.168.1.x 192.168.88.x When connect 1-1 to pic via 1-port on Netduma and set pc connection to DHCP It return 169.x.x.x (can't generate ip address) Winbox - connect using above IP Address - connect using Netduma's MAC Address I think It had to be factory reset but I don't know how? - simple press RES button when open -> nothing happen - press the RES button then plug in power, wait "beep" sound and release button -> nothing happen Any idea? Hi, welcome to the forum! That's actually not bad - the WiFi light is not supposed to be lit, and it's promising that the LED's and sounds are occurring correctly. Please check out this guide: http://support.netduma.com/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help I would also recommend a hard reset. Unplug your modem and Netduma. Wait for 5 minutes, then plug in your modem. Wait another minute and then plug in your Netduma. When the Netduma is wired to a PC, can you access the Interface using 192.168.88.1? What if you isolate the Netduma (connecting it straight to a PC wired without the Modem connected)? Link to comment Share on other sites More sharing options...
toadzii Posted November 26, 2017 Author Share Posted November 26, 2017 Hi, welcome to the forum! That's actually not bad - the WiFi light is not supposed to be lit, and it's promising that the LED's and sounds are occurring correctly. Please check out this guide: http://support.netduma.com/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help I would also recommend a hard reset. Unplug your modem and Netduma. Wait for 5 minutes, then plug in your modem. Wait another minute and then plug in your Netduma. When the Netduma is wired to a PC, can you access the Interface using 192.168.88.1? What if you isolate the Netduma (connecting it straight to a PC wired without the Modem connected)? This is IP Address I got when I connect my PC to Netduma (Modem -> Netduma -> PC) = 169.254.79.117 - Cannot access to 192.168.88.1 What if you isolate the Netduma (connecting it straight to a PC wired without the Modem connected)? - Same result I have tried manual my PC IP Address to 192.168.88.10 to direct connect to Netduma via port 1-5. It's not working So my Netduma is ... - Cannot get DHCP IP Address - No WIFI to connect - Nothing happen when press RES button Please help me, Thank you Link to comment Share on other sites More sharing options...
toadzii Posted December 2, 2017 Author Share Posted December 2, 2017 Please ... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 2, 2017 Administrators Share Posted December 2, 2017 That IP you got definitely means it needs to be reset. How long did you hold the RES button for? Hold it for 10 seconds, then let go. Link to comment Share on other sites More sharing options...
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