joshua1905 Posted October 11, 2017 Share Posted October 11, 2017 Hi, I've just updated my Netduma in hopes that it would fix my issue but to no avail. My Wi-Fi is dropping out on mine and my brothers phones. We originally thought it was an issue with the S6 as we both had them but now we both have the S8 and it's still happening. Our Wi-Fi will dropout after around 5 - 15 minutes of use (not sure on the exact time) and will no longer work unless we turn off our Wi-Fi on our phones and back on again. Rinse and repeat. This doesn't happen on my neighbor's Wi-Fi either. Hope someone could shed some light on this. ISP: Plusnet Router version: 1.03.6g Thanks, Joshua. Link to comment Share on other sites More sharing options...
BIG__DOG Posted October 11, 2017 Share Posted October 11, 2017 try changing the wifi channel and also enable wifi workaround in misc and see if it helps! Link to comment Share on other sites More sharing options...
joshua1905 Posted October 11, 2017 Author Share Posted October 11, 2017 try changing the wifi channel and also enable wifi workaround in misc and see if it helps! Cheers, have done both and will let you know if it works. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 11, 2017 Administrators Share Posted October 11, 2017 Are other wireless devices dropping out also? Link to comment Share on other sites More sharing options...
bagsta69 Posted October 11, 2017 Share Posted October 11, 2017 Also try wpa-psk2 security. My MacBook kept dropping wifi till I changed the channel and the security setting. Everything else worked fine. Link to comment Share on other sites More sharing options...
joshua1905 Posted October 11, 2017 Author Share Posted October 11, 2017 It's still dropping out. Are other wireless devices dropping out also? I'm not sure as I don't use any other Wi-Fi devices, I could hook up my PS4 and try that. Also try wpa-psk2 security. My MacBook kept dropping wifi till I changed the channel and the security setting. Everything else worked fine. Will try that now, cheers. Link to comment Share on other sites More sharing options...
joshua1905 Posted October 11, 2017 Author Share Posted October 11, 2017 Nope still dropping out Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 12, 2017 Administrators Share Posted October 12, 2017 Try the other suggestions from this guide: http://support.netduma.com/support/solutions/articles/16000022405-why-does-the-netduma-wifi-keep-dropping-out- Link to comment Share on other sites More sharing options...
Atomic Flange69 Posted October 14, 2017 Share Posted October 14, 2017 Good luck, I have been suffering this for months and have done all the work arounds but with no joy. It seems to have started to happen more so i've just decided to disconnect my R1 until the new software is released to see if that sorts the issue. In addition to that mine has a really slow interface (Tried all the work arounds but it keeps coming back) and it keeps applying the profile with the sliders set to 60% rather than 100% on it's own randomly. I will probably put it back on when WWII launches but at the min the agro is just not worth it. Shame because I have had the early adopters edition from the 2nd batch of releases Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 14, 2017 Administrators Share Posted October 14, 2017 Good luck, I have been suffering this for months and have done all the work arounds but with no joy. It seems to have started to happen more so i've just decided to disconnect my R1 until the new software is released to see if that sorts the issue. In addition to that mine has a really slow interface (Tried all the work arounds but it keeps coming back) and it keeps applying the profile with the sliders set to 60% rather than 100% on it's own randomly. I will probably put it back on when WWII launches but at the min the agro is just not worth it. Shame because I have had the early adopters edition from the 2nd batch of releases I am happy to do a 1 on 1 with you to try and resolve your issues. Link to comment Share on other sites More sharing options...
joshua1905 Posted October 18, 2017 Author Share Posted October 18, 2017 Ok so I'm pretty sure it's only happening when my brother is in the house so it's probably something to do with congestion on the network? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 18, 2017 Administrators Share Posted October 18, 2017 Ok so I'm pretty sure it's only happening when my brother is in the house so it's probably something to do with congestion on the network? Can you narrow it down to a specific one of his devices? Perhaps an iPhone running a beta version of iOS? Link to comment Share on other sites More sharing options...
joshua1905 Posted October 18, 2017 Author Share Posted October 18, 2017 We both have the Samsung S8. Everything else is on LAN. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 19, 2017 Administrators Share Posted October 19, 2017 We both have the Samsung S8. Everything else is on LAN. Can you connect some other devices to the WiFi please and see if they have the same issue. I want to see if it's the R1 or the phones. Having a quick look online this seems to be a known issue with S8's as you can see here: https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GalaxyS/thread-id/25838/page/1 Link to comment Share on other sites More sharing options...
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