GregyP3 Posted August 15, 2017 Share Posted August 15, 2017 i get these bad lag spikes and bad jitter has to be my virgin media right ? Link to comment Share on other sites More sharing options...
ColonicBoom Posted August 15, 2017 Share Posted August 15, 2017 If you've got CC set at 70/70, and all devices are running through the Netduma, then yes more than likely it's your line / hub. It looks a lot like mine used to look on the Super Hub. Put the Super Hub in modem mode, connect your laptop to it with an ethernet cable, and test it direct - That will confirm if it's on the line / hub. If you're not in modem mode already: Make sure you get the right port, I think modem mode will disable all but one of them. You'll get 100% packet loss if you pick the wrong one (no internet). You'll probably need to reboot the Super hub after putting it into modem mode before it allows your laptop to connect. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 15, 2017 Administrators Share Posted August 15, 2017 Hey, welcome to the forum! I would just reiterate the above. A test direct from the hub would confirm this is the case. Link to comment Share on other sites More sharing options...
GregyP3 Posted August 15, 2017 Author Share Posted August 15, 2017 thanks guys ill test it out pretty stressful , Link to comment Share on other sites More sharing options...
GregyP3 Posted August 15, 2017 Author Share Posted August 15, 2017 hmmmm the last test was with sliders on 100/100 this is on modem mode 70/70 ? still lag spikes , do you mean do a test in router mode on here as in modem mode you can only do through netduma on super hub 3 ? wondering if a diffrent provider would give more quality line ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 15, 2017 Administrators Share Posted August 15, 2017 Do a test without the Netduma connected at all. Virgin hub (modem mode) then directly connected to your PC and nothing else, then do the test. Make sure you're not downloading etc at the time of testing. Link to comment Share on other sites More sharing options...
GregyP3 Posted August 15, 2017 Author Share Posted August 15, 2017 i get the feeling its just virgin media technition came round and swapped the router i was only getting half speed before now im getting full speed but the picture suggest lag spikes still occur and this is with no netduma so i don't think its the netduma ah this sucks dunno what to do ???? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 15, 2017 Administrators Share Posted August 15, 2017 Yeah that won't be the R1 if that is happening directly from the Virgin hub. I would check it over different times of the day and see if it occurs at any specific times or even gets worse at peak times etc. There is not much you can do other than collect evidence and take it to Virgin and see if they can do anything. Link to comment Share on other sites More sharing options...
RedBull2k Posted August 15, 2017 Share Posted August 15, 2017 dont happen to have this firmware and hub do you http://www.ispreview.co.uk/index.php/2017/03/virgin-media-prep-firmware-fix-superhub-3-latency-packet-loss-bug.html Link to comment Share on other sites More sharing options...
GregyP3 Posted August 15, 2017 Author Share Posted August 15, 2017 Yeah that won't be the R1 if that is happening directly from the Virgin hub. I would check it over different times of the day and see if it occurs at any specific times or even gets worse at peak times etc. There is not much you can do other than collect evidence and take it to Virgin and see if they can do anything. ah im never gunna be MLG on this connection am i :/ any ideas of good providers in uk ? though do others do modem mode ? thanks for the advice by the way appreciate it Link to comment Share on other sites More sharing options...
GregyP3 Posted August 15, 2017 Author Share Posted August 15, 2017 dont happen to have this firmware and hub do you http://www.ispreview.co.uk/index.php/2017/03/virgin-media-prep-firmware-fix-superhub-3-latency-packet-loss-bug.html yes buddy im on 200 upload 20 down as well its horrific its up in september my contract i gotta change i think ive tried everything :? appreciate the advice buddy Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 15, 2017 Administrators Share Posted August 15, 2017 ah im never gunna be MLG on this connection am i :/ any ideas of good providers in uk ? though do others do modem mode ? thanks for the advice by the way appreciate it I think there are a few topics around about that. From what I remember BT might be a good one. Modem mode isn't absolutely necessary, you can still have a great experience with the R1 in the DMZ of a router, it's WiFi off and all devices connected to the R1 Link to comment Share on other sites More sharing options...
GregyP3 Posted August 15, 2017 Author Share Posted August 15, 2017 I think there are a few topics around about that. From what I remember BT might be a good one. Modem mode isn't absolutely necessary, you can still have a great experience with the R1 in the DMZ of a router, it's WiFi off and all devices connected to the R1 thanks will look into it thank you Link to comment Share on other sites More sharing options...
RedBull2k Posted August 15, 2017 Share Posted August 15, 2017 Im with plusnet so id recommend them Link to comment Share on other sites More sharing options...
ColonicBoom Posted August 16, 2017 Share Posted August 16, 2017 I left Virgin 150/12 about a year ago because I couldn't play games. I'd lag about teleporting all over the place. And I kept losing TV and internet for days at a time. I went to TalkTalk and then ditched their home hub for a standalone modem + Netduma. Wish I hadn't waited so long before I did. Link to comment Share on other sites More sharing options...
GregyP3 Posted August 17, 2017 Author Share Posted August 17, 2017 Im with plusnet so id recommend them No lag spikes like this I bet ? Link to comment Share on other sites More sharing options...
RedBull2k Posted August 17, 2017 Share Posted August 17, 2017 not that i recall. are you changing isp? Link to comment Share on other sites More sharing options...
GregyP3 Posted August 21, 2017 Author Share Posted August 21, 2017 Yeah I think I need to its terrible , know any that do fibre broadband on its own ? Link to comment Share on other sites More sharing options...
RedBull2k Posted August 21, 2017 Share Posted August 21, 2017 plenty of isp's sell it on their own, however though you need a phone line that needs paying. Link to comment Share on other sites More sharing options...
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