saber-jocky Posted March 17, 2017 Posted March 17, 2017 I just setup the router and cant connect via browser address. I've been able to connect via wifi but cant seem to get any link between my computer and the router.
bagsta69 Posted March 17, 2017 Posted March 17, 2017 Not sure I understand your issue, You can connect to the router interface via wifi? But not via wired connection? How do you have things set up. Modem r1, modem iso router r1 etc.
saber-jocky Posted March 17, 2017 Author Posted March 17, 2017 modem to r1. and yes I can get to the homepage via an ipad, but haven't been able to connect with ethernet at all.
PharmDawgg Posted March 17, 2017 Posted March 17, 2017 Maybe the reason you can't connect is probably because you have changed the host address on the NETDUMA. All you need to do it find out what you have changed it to. Check here for assistance.
bagsta69 Posted March 17, 2017 Posted March 17, 2017 http://support.netduma.com/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help try that, I'm about to head to bed as its.01.00 hrs here in. Blighty if you are still struggling, I'm sure we will be able to sort out your issue soon. Have a quick look around the forum as I'm sure I've seen this posted before and seen solution.
saber-jocky Posted March 17, 2017 Author Posted March 17, 2017 when connected by ethernet ( without being connected to the modem), I'm getting as ipv4. the host is set to 192.168.88.1 and DHCP is enabled, my range is currently set to .88.100 to .88.200. Still not able to get into the router by browser.
bagsta69 Posted March 17, 2017 Posted March 17, 2017 one of the Jedi masters will be on in the morning or Fraser as we call him. I'm sure him or jack will sort out your problem mate. Just sorry most help is UK GMT time based. there are many USA time based helpers. but it depends if they are online. Don't worry though with a bit of patience we will get you sorted.
Administrators Netduma Fraser Posted March 17, 2017 Administrators Posted March 17, 2017 That was your actual IP address which I've removed. In ipconfig it showed that? On DHCP settings it was definitely enabled? Doesn't sound like it's doing any routing. Do ipconfig /release in cmd prompt and press enter, then do ipconfig /renew and press enter. Then try accessing the Netduma interface again through 192.168.88.1 or http://r1 Make sure you haven't go a static IP set up on your PC as well.
saber-jocky Posted March 17, 2017 Author Posted March 17, 2017 tried release/renew. ipv4 changed to 169.254.128.39, clearly not in the router range. still not connecting.
saber-jocky Posted March 17, 2017 Author Posted March 17, 2017 dhcp enabled = yes and autoconfig = yes on the ethernet port on pc as well.
saber-jocky Posted March 17, 2017 Author Posted March 17, 2017 tried connecting ps 4 through ethernet and got nothing, wifi connected right away on it as well.
saber-jocky Posted March 20, 2017 Author Posted March 20, 2017 So, I went to my local big box store and bought the cheapest router they had. Brought it home and plugged it in. Within a few seconds I was connected and browsing. Tried plugging the netduma into that router and connecting to it. Nothing again, also nothing on my computer when I plugged into the netduma in this configuration. The netduma is currently on its way back to amazon. Debating on whether to try another one or not.
Netduma Staff Netduma Jack Posted March 20, 2017 Netduma Staff Posted March 20, 2017 So, I went to my local big box store and bought the cheapest router they had. Brought it home and plugged it in. Within a few seconds I was connected and browsing. Tried plugging the netduma into that router and connecting to it. Nothing again, also nothing on my computer when I plugged into the netduma in this configuration. The netduma is currently on its way back to amazon. Debating on whether to try another one or not. Usually the Netduma is pretty straightforward to set-up, but something went wrong in this case. If you decide to get a Netduma and it happens again, we'll book you in for a 1 on 1 and get to the root of the issue. It's unfortunate that you decided to return it since it definitely wasn't unfixable, but I understand that it was an annoying issue. Let us know if you choose to grab a Netduma again and we'll prioritise giving you 1 on 1 support. We guarantee that you'll get a better gaming experience once it's set up correctly.
saber-jocky Posted March 26, 2017 Author Posted March 26, 2017 Replacement router came in middle of the week. I was up and running within 10 minutes. Everything connected right away. Love seeing where all Bungie is trying to match me for a game. Glad that those connections are rejected now. Thanks guys.
Netduma Staff Netduma Jack Posted March 26, 2017 Netduma Staff Posted March 26, 2017 Replacement router came in middle of the week. I was up and running within 10 minutes. Everything connected right away. Love seeing where all Bungie is trying to match me for a game. Glad that those connections are rejected now. Thanks guys. Great to hear you've got your replacement. Let us know if you have any more issues I'll close this thread.
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