KYZA-SOZAY82 Posted March 13, 2017 Posted March 13, 2017 I recently changed my ISP to bt infinity,but when i'm playing RB6 siege on my ps4 i've noticed that my ping is not stable and keeps jumping from 55 to 80,its unstable because i was getting a 40ms ping 90% of the time but now it rarely goes to 40ms. I've noticed that i always get connected to the weu server and rarely the neu server which i was always connected to previously i've done a traceroute to see were its going and its going over to the USA on its travels instead of to the neu server then to me,but it never did before . Is there anyway i can sort this out?Because my sensitivity is all messed up. Please help me someone because bt arnt helping me,the help would be gratefully appreciated .
bagsta69 Posted March 13, 2017 Posted March 13, 2017 Fist of all, ignore the trace route. I f it was really going to the USA your ping would be in excess of 100ms. Secondly, how long ago did you switch to BT Infinity? It can take a few days to a couple of weeks for your line to "settle" There are technical reasons for this BOOM and Zennon will be able to fill you in on those. Have you made sure that all cables are firmly pushed in and are cat 6?
Zennon Posted March 13, 2017 Posted March 13, 2017 It is actually the opposite with fibre you have 48h where the line will go as fast as possible for the distance from the cabinet then after that the DLM will monitor for errors and adjust accordingly if needed. Using ping plotter and show us the results to twitter.com please Download here Type twitter.com into target and let it run for around 15 to 20 mins do not use the net while it tests. File > save image > Netduma forum press More Reply Options and upload it to this thread.
Administrators Netduma Fraser Posted March 13, 2017 Administrators Posted March 13, 2017 Agreed with Bags, don't pay attention to the trace route. Have you done a test to see what your new base ping is and if it fluctuates? You may be able to force the server you want with the Geo-filter so try that.
KYZA-SOZAY82 Posted March 13, 2017 Author Posted March 13, 2017 Yes all cables are tightly plugged in and i'm using the same cables as before.I switched over 2months ago and i am getting 55dl and 10 upload speeds.
KYZA-SOZAY82 Posted March 13, 2017 Author Posted March 13, 2017 I will try all those things in a few hours time and post the results. Thanks guys
Administrators Netduma Fraser Posted March 13, 2017 Administrators Posted March 13, 2017 Great keep us updated
KYZA-SOZAY82 Posted March 14, 2017 Author Posted March 14, 2017 this is the results from the test using the netduma's wifi.
KYZA-SOZAY82 Posted March 14, 2017 Author Posted March 14, 2017 this is the results from the netduma's wifi turned off and using the bt infinity's router.
KYZA-SOZAY82 Posted March 14, 2017 Author Posted March 14, 2017 Also i can only use a wifi connection with my notebook pc,i can't use a LAN connection.
bagsta69 Posted March 14, 2017 Posted March 14, 2017 15.8 with BT router 17 with Duma, 2 MS is nothing to worry about. There are no constant massive spikes there and the ones that are there I would guess are there because you are trying over wifi. I know people who would kill for a connection like that. To put it into perspective it takes 300-400 MS to blink. I think Frasers suggestion about using the geo filter to pick your server is the best idea, Remember there is a 2 minute wait after adjusting settings for them to take effect.
KYZA-SOZAY82 Posted March 14, 2017 Author Posted March 14, 2017 Ok thanks for the help,i think its BT i should have gone with TALKTALK who were a parent company to the last ISP i was with they were alot better for consistant ping of 40ms on RB6,and they were £7 cheaper lol I'm gonna keep harassing BT to see if its a problem on there end. thanks a lot fellas.
KYZA-SOZAY82 Posted March 15, 2017 Author Posted March 15, 2017 My connection is 50dl and 6.9ul on my ps4 and its 55dl and 10 ul on the bt router but on last ISP it was only 35dl an 7ul,but it was alot more stable i was getting a ping of 40ms 90% of the time on RB6,weird init.
bagsta69 Posted March 15, 2017 Posted March 15, 2017 You can overthink stuff when you start going down the route of perfection, and it doesn't mean that you will get a perfect game connection as there are far to many variables. gaming uses very little bandwidth and the R1 software basically gives you the best chance you are going to get. without utilising the R1 and its software I get b/c and f ratings on the buffer bloat tests. With it I get A and A+ on everything.
KYZA-SOZAY82 Posted March 20, 2017 Author Posted March 20, 2017 i do tend to obsess on my connection that's true. maybe its my R1 settings that need changing and not my ISP router?. Its all really complicated and i cant change much on the ISP router like the DNS,i can on the ps4 i,ve tried changing the DNS first and second to the google one's but it doesn't make any difference,also i have put my R1 into the DMZ and tried dynamic DNS on ISP one but still it's unstable. Its really doing my head in I've still got them set to my old router settings,the miscellaneous settings that is i've changed all the rest to work well with new router,every other game works perfectly just RB6 isn't.
bagsta69 Posted March 20, 2017 Posted March 20, 2017 Can you not connect directly from your modem to the R1? or is it a modem/router combo?
KYZA-SOZAY82 Posted March 20, 2017 Author Posted March 20, 2017 My last set up was the open reach modem,my talktalk router,and then my R1 it seemed to work perfectly. Now its the BT infinity smart hub,and my R1. I've tried plugging my old openreach modem in and my R1 to see if it works but it failed to connect to the internet. Can't put the bt router into modem mode either it's a terrible router to work with. It must be a modem/router combo.
Zennon Posted March 20, 2017 Posted March 20, 2017 Modem HG612 > Duma Input the BT PPPoE user name and password in to the duma in the PPPoE section. Bagsta does this and will help you out if you get stuck I am more than sure
bagsta69 Posted March 20, 2017 Posted March 20, 2017 Go to settings - Wan - input user name as [email protected] and the password is BT Hope that helps.
KYZA-SOZAY82 Posted March 20, 2017 Author Posted March 20, 2017 Tried it but after i apply i cant connect to the Internet i then went to set up connection on ps4 but it wants a proxy server address,i've tried the R1,the ps4 and the bt router but no joy.
bagsta69 Posted March 20, 2017 Posted March 20, 2017 are you trying with the old bt open reach modem? thats what I have and plug R1 straight into it.
KYZA-SOZAY82 Posted March 20, 2017 Author Posted March 20, 2017 I tried it the other day and could't get it to work so must have binned it.
KYZA-SOZAY82 Posted March 22, 2017 Author Posted March 22, 2017 Tried it,can't access internet afterwards. Tried to set up an internet connection on ps4 while its turned on but its asking for the proxy server address tried all ip address's but still no joy.
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