ColonicBoom Posted February 12, 2017 Posted February 12, 2017 Provide screenshots of your settings. Geo page Congestion page Miscellaneous page Provide details of your setup. your bandwidth modem (make and model) or hub (make and model) how are your devices connected? hg633 (modem) > netduma > asus rt-n66u (access point) > devices [all connected with ethernet] that is my setup as an example. Where are you seeing ping spikes? visible lag in game pingplotter graph in-game ping graph Mac Terminal / PC Cmd Prompt Geo Filter ping server
Six7 Tango Posted February 12, 2017 Author Posted February 12, 2017 tried to post screenshot but it didnt upload
iAmMoDBoX Posted February 12, 2017 Posted February 12, 2017 Probably your connection, not the router.
Six7 Tango Posted February 12, 2017 Author Posted February 12, 2017 Motorolla SBG6580 > netdumaR1 ping spikes are occuring in game 2-4 times a game anywhere from 500-1500ms having trouble posting screenshot my friend is trying to upload it
iAmMoDBoX Posted February 12, 2017 Posted February 12, 2017 Motorolla SBG6580 > netdumaR1 ping spikes are occuring in game 2-4 times a game anywhere from 500-1500ms having trouble posting screenshot my friend is trying to upload it Your modem is a router, people could be connecting to it and bypassing the netduma's congestion control which is making your ping spike.
iAmMoDBoX Posted February 12, 2017 Posted February 12, 2017 the modem is bridged 100% sure about that? Could've updated and reset the settings. When you go to device manager, what does it say under WAN IP? Does it show your public IP address from http://whatismyip.comor does it show a local IP like 192.168.xx.xx?
ColonicBoom Posted February 12, 2017 Posted February 12, 2017 You need to answer the questions and provide the info that I asked for. We can't just guess at what the problem is.
Six7 Tango Posted February 12, 2017 Author Posted February 12, 2017 yes 100% sure called isp to make sure that it is still in bridged mode
iAmMoDBoX Posted February 12, 2017 Posted February 12, 2017 yes 100% sure called isp to make sure that it is still in bridged mode When you go to device manager, what does it say under WAN IP? Does it show your public IP address from http://whatismyip.com or does it show a local IP like 192.168.xx.xx? Provide screenshots of your settings. Geo page Congestion page Miscellaneous page
Six7 Tango Posted February 12, 2017 Author Posted February 12, 2017 this just started a couple weeks ago
iAmMoDBoX Posted February 12, 2017 Posted February 12, 2017 WAN ip is disabled Wan IP can't be disabled or you wouldn't have internet access lol Go to device manager It will say WAN IP: and if it shows the same IP address as your public IP then your modem is in bridge mode. If it shows 192.168.1.x or something similar then your modem is not in bridge mode. I don't care what your ISP told you.
Six7 Tango Posted February 12, 2017 Author Posted February 12, 2017 sorry misread it says 75.xxx.xxx.xxx
iAmMoDBoX Posted February 12, 2017 Posted February 12, 2017 sorry misread it says 75.xxx.xxx.xxx Post your congestion control settings. What algorithm? What speed do you get? What % is it set to?
Six7 Tango Posted February 12, 2017 Author Posted February 12, 2017 sorry but everytime i try to upload a screenshot it wont let me algorithm is reactive http://www.dslreports.com/speedtest/10394840 sliders are set to 70% upload and download
iAmMoDBoX Posted February 12, 2017 Posted February 12, 2017 sorry but everytime i try to upload a screenshot it wont let me algorithm is reactive http://www.dslreports.com/speedtest/10394840 sliders are set to 70% upload and download Seems fine to me... Either a server problem, which is unlikely... Or an ISP problem which is pretty much out of your control. Could be something as simple as a bad cable or splitter in your house. You can use pingplotter to run a test for a few hours on your connection or use DSL reports smokeping
Six7 Tango Posted February 12, 2017 Author Posted February 12, 2017 new high ping spike today over 2000ms and this is with every device in the house blocked on device manager except for PS4 Pro and PC
Six7 Tango Posted February 12, 2017 Author Posted February 12, 2017 going to replace the coaxial cables and splitter on monday really frustrating and call isp i guess unless any Netduma Staff have any other suggestions
Administrators Netduma Fraser Posted February 12, 2017 Administrators Posted February 12, 2017 What you're likely experiencing is a graphical glitch as it is HIGHLY unlikely you're actually getting a ping that high. Make sure you're using Google Chrome and on the default theme of the router. Also this will help with uploading the screenshots: http://support.netduma.com/support/solutions/articles/16000022394-how-do-i-take-a-screenshot-
iAmMoDBoX Posted February 12, 2017 Posted February 12, 2017 What you're likely experiencing is a graphical glitch as it is HIGHLY unlikely you're actually getting a ping that high. Make sure you're using Google Chrome and on the default theme of the router. Also this will help with uploading the screenshots: http://support.netduma.com/support/solutions/articles/16000022394-how-do-i-take-a-screenshot- It was happening to me playing AW when it came out. 2000 ms ping spikes
Six7 Tango Posted February 12, 2017 Author Posted February 12, 2017 bad pic, this was yesterday http://forum.netduma.com/uploads/images/1486931886-U245.png when this happens in game i am frozen or rubber band back 1-1.5 seconds maybe up to 2 seconds im using google chrome and have never changed the original theme of the router that im aware of
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