TwitchAbonafide Posted January 17, 2017 Posted January 17, 2017 So I stream on twitch everyday and something weird starts happening, I dont know if it's a modem issue or a router issue, but pages begin to stop loading, and eventually they don't load anymore and says the DNS server can't be reached and then when pages can no longer load and I go to the Netduma and go into the settings to restart the router and it's unresponsive, so I have to unplug the router and plug it back in to manually restart the router.
Administrators Netduma Fraser Posted January 17, 2017 Administrators Posted January 17, 2017 Have you set your streaming PC to 100% bandwidth with share excess on so nothing else can connect? If so reset with share excess on and use 70/70 anti-flood, that'll prevent any local congestion.
TwitchAbonafide Posted January 17, 2017 Author Posted January 17, 2017 Have you set your streaming PC to 100% bandwidth with share excess on so nothing else can connect? If so reset with share excess on and use 70/70 anti-flood, that'll prevent any local congestion. I already have this on.. And it happens even when I don't stream, the connection begins to "die out" and I have to manually reboot the duma. I try to cold boot the duma at least once a month.
Netduma Staff Netduma Jack Posted January 18, 2017 Netduma Staff Posted January 18, 2017 I already have this on.. And it happens even when I don't stream, the connection begins to "die out" and I have to manually reboot the duma. I try to cold boot the duma at least once a month. Please describe your physical set-up. Do you have wifi enabled on both the R1 and the hub? If so it sounds like you could be connected to the hub while the R1 is unresponsive.
TwitchAbonafide Posted January 19, 2017 Author Posted January 19, 2017 Please describe your physical set-up. Do you have wifi enabled on both the R1 and the hub? If so it sounds like you could be connected to the hub while the R1 is unresponsive. My computer and consoles are connected via hardwire, so PC > Duma> Modem
Administrators Netduma Fraser Posted January 19, 2017 Administrators Posted January 19, 2017 Do you have your streaming PC enabled in hyper traffic? It is only meant for low latency traffic so disable it if enabled.
TwitchAbonafide Posted January 19, 2017 Author Posted January 19, 2017 Do you have your streaming PC enabled in hyper traffic? It is only meant for low latency traffic so disable it if enabled. No I do not, I have turbo mode enabled, and the algorithm is on reactive if that means anything. .
Administrators Netduma Fraser Posted January 19, 2017 Administrators Posted January 19, 2017 It doesn't make any sense but turn turbo off and see if it persists.
TwitchAbonafide Posted January 19, 2017 Author Posted January 19, 2017 It doesn't make any sense but turn turbo off and see if it persists. If I turn turbo off then I wont beable to use to 20mb download...
Netduma Staff Netduma Jack Posted January 20, 2017 Netduma Staff Posted January 20, 2017 If I turn turbo off then I wont beable to use to 20mb download... Could you still try turning it off and see if it solves the issue?
TwitchAbonafide Posted January 21, 2017 Author Posted January 21, 2017 Could you still try turning it off and see if it solves the issue? I can try it, but it doesn't happen immediately, it happens in a day or two, and then I can't play anything or load anything, so I have to unplug the duma and plug it back it. I just had to end my stream earlier than intended because I couldn't connect to any games I have images, but it wont let me share them here.. Just DNS stuff.
TwitchAbonafide Posted January 21, 2017 Author Posted January 21, 2017 Okay, so it's unresponsive even after I turn turbo mode off. I just tried to reboot it through the duma settings, so I doubt turning turbo mode off will make a difference, but I did it anyway.
Zennon Posted January 21, 2017 Posted January 21, 2017 Two things to try un-tick the geo-filter so its off. If that does not help, try a new Ethernet cable between your Router/Modem and the Netduma
Administrators Netduma Fraser Posted January 21, 2017 Administrators Posted January 21, 2017 Please try Zennon's suggestion and see if that resolves your issue.
TwitchAbonafide Posted January 25, 2017 Author Posted January 25, 2017 Two things to try un-tick the geo-filter so its off. If that does not help, try a new Ethernet cable between your Router/Modem and the Netduma Please try Zennon's suggestion and see if that resolves your issue. Okay, so I did what you guys requested and I just now noticed that nothing updates.... As in if I change anything it does not change any of the settings anywhere. I tried change the ethernet cable and that didn't help. Anything in the settings does not change.
Zennon Posted January 25, 2017 Posted January 25, 2017 Have you tried a factory reset from misc settings? Check that all your settings have deleted, if not run the reset again I find.
TwitchAbonafide Posted January 25, 2017 Author Posted January 25, 2017 Have you tried a factory reset from misc settings? Check that all your settings have deleted, if not run the reset again I find. Okay, I factory reset and it didnt reboot on its own, I had to unplug it, but the FR worked and I then tested a reboot router in misc to see if it would work this time, it did, so it finally seems to be responsive again. Any idea how this would've happened in the first place?
Netduma Staff Netduma Jack Posted January 25, 2017 Netduma Staff Posted January 25, 2017 Okay, so I did what you guys requested and I just now noticed that nothing updates.... As in if I change anything it does not change any of the settings anywhere. I tried change the ethernet cable and that didn't help. Anything in the settings does not change. Okay that's great; in the future if your settings aren't updating; make sure you're using Google Chrome or Firefox, that cookies are enabled, and that you're pressing apply wherever necessary. Settings can also be lost if you unplug it, so make sure you reboot from misc.
TwitchAbonafide Posted January 25, 2017 Author Posted January 25, 2017 Okay that's great; in the future if your settings aren't updating; make sure you're using Google Chrome or Firefox, that cookies are enabled, and that you're pressing apply wherever necessary. Settings can also be lost if you unplug it, so make sure you reboot from misc. I try to do a cold boot once a month because it's suggested that we do so isn't it? Or should I stop doing that from now on? I only use chrome.
Netduma Staff Netduma Jack Posted January 26, 2017 Netduma Staff Posted January 26, 2017 Doing a reboot every month wouldn't harm it; make sure you do it from settings > misc.
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