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Cannot connect to PSN

Dialatech

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Dialatech

Dialatech

Posted
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Hello Everyone

 

I got my Netduma router today. I setup it all up and it was quite easy.

 

Everything is working fine but when i go on my PS4 it will not connect to the PS Network.

 

I have tried doing the test connection on the PS4 and it passes everything but the PS Network, which it fails on.

 

I have followed the guide which fraser sent me in the online chat.

 

Any help would be appreciated

 

Thanks 

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Netduma Fraser

Netduma Fraser

Posted
  • Administrators
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Hey, welcome the forum!

 

Can you ensure the console is connected via automatic network settings please. Also can you take a picture of your entire Host filtering page.

 

How are you connected, via wifi or ethernet?

Dialatech

Dialatech

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Yes i am connected to the PS4 with everything on Automatic and its a Wired Connection.

 

The screenshot of the Host page is below.

 

Thanks

 

 

http://imgur.com/ZLyMVzZ

Dialatech

Dialatech

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I don't know if this is related but disable your geo filter before signing into psn.

 

Thanks for the Advice but i have tried that and its still not connecting

RADDY1993

RADDY1993

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Thanks for the Advice but i have tried that and its still not connecting

Try rebooting the Duma and your ISP router/modem, then power off PS4 and turn back on.

Dialatech

Dialatech

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Try rebooting the Duma and your ISP router/modem, then power off PS4 and turn back on.

 

I have just tried that mate and no enjoy.

 

I have posted a photo of what happens.

 

http://imgur.com/2uiGuYz

Dialatech

Dialatech

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So if you plug the PS4 into you ISP modem/router does it connect to PSN ?

 

 

Unfortunately i cannot test this. because PS4 is upstairs and the router is downstairs.

 

Just a Brief description of my setup, I have my SuperHub2 in Modem Mode and that connects to my Netduma Router.

 

My Netduma has my server, Two Nas drives and my 24 Gigabit switch connected to it.

 

I have ran Cat 6e everywhere in my house and i have Ethernet Ports on the walls in every room. Which i have my PS4 connected to one.

RADDY1993

RADDY1993

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Unfortunately i cannot test this. because PS4 is upstairs and the router is downstairs.

 

Just a Brief description of my setup, I have my SuperHub2 in Modem Mode and that connects to my Netduma Router.

 

My Netduma has my server, Two Nas drives and my 24 Gigabit switch connected to it.

 

I have ran Cat 6e everywhere in my house and i have Ethernet Ports on the walls in every room. Which i have my PS4 connected to one.

So your saying everything else works ? also can you connect to the internet on all other devices running from the Duma ?.

RADDY1993

RADDY1993

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Unfortunately i cannot test this. because PS4 is upstairs and the router is downstairs.

 

Just a Brief description of my setup, I have my SuperHub2 in Modem Mode and that connects to my Netduma Router.

 

My Netduma has my server, Two Nas drives and my 24 Gigabit switch connected to it.

 

I have ran Cat 6e everywhere in my house and i have Ethernet Ports on the walls in every room. Which i have my PS4 connected to one.

Are you with Comcast and use a Xfinity Router ?

Dialatech

Dialatech

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Are you with Comcast and use a Xfinity Router ?

No thanks for your help.

 

I have sorted this issue now by port forwarding the psn ports

RADDY1993

RADDY1993

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No thanks for your help.

 

I have sorted this issue now by port forwarding the psn ports

On the Duma do you have UPNP ticked ? that should open the ports and also make sure your Duma is in your ISP DMZ. Well if you got it working then happy gaming :).

Dialatech

Dialatech

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On the Duma do you have UPNP ticked ? that should open the ports and also make sure your Duma is in your ISP DMZ. Well if you got it working then happy gaming :).

I have upnp ticked

Paddee1987

Paddee1987

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dont think its anything to do with duma had this issue earlier same as my mate who has no duma. u need to go to settings on ps4 the playstation network account management and sign in from there sorted it for me and my mate

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