hallman0709 Posted July 23, 2016 Posted July 23, 2016 I need help. Last night I lost internet connection with my Netduma. I had the ethernet cable plugged into port 2. I then unplugged the cable from port 2 and plugged it into port 5. My ethernet port 2 is not working at all. All of the other ports seem to be working fine. Please help with why my port 2 is not working on my Netduma. I have only had the Netduma for 2 months. Thanks in advance.
BENORMOUS Posted July 24, 2016 Posted July 24, 2016 Have you checked to see if the ethernet cable you are using is still OK?maybe switch it for a different cable,also try a router reboot from the settings
Administrators Netduma Fraser Posted July 25, 2016 Administrators Posted July 25, 2016 Hey, welcome to the forum! Please try a different ethernet cable in port 2. Otherwise please email [email protected] and we can arrange a replacement.
hallman0709 Posted July 25, 2016 Author Posted July 25, 2016 Yes, I did try another cable. It still did not work. I will email netduma. Thanks Guys!!!
Netduma Staff Netduma Jack Posted July 25, 2016 Netduma Staff Posted July 25, 2016 No problem; just a rare hardware problem that only a replacement can really fix. We hope you've been enjoying your Netduma though.
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