konvict Posted July 23, 2016 Posted July 23, 2016 I've been having to reset my Netduma R1 daily now because of the Wi-Fi constantly dropping out and not being able to connect to the router. This has been happening now for well over a week and it's getting annoying. I have many devices (5+) connected wirelessly. Anything I can do?
bagsta69 Posted July 23, 2016 Posted July 23, 2016 Make sure it is not to close to other electrical devices such as cordless phones etc, make sure it is well ventilated or you could try another frequency. The amount of devices connected shouldn't make a difference I have up to 12 connected at any given time
PharmDawgg Posted July 23, 2016 Posted July 23, 2016 Check this link out. http://support.netduma.com/support/solutions/articles/16000022405-why-does-the-netduma-wifi-keep-dropping-out- Also you may also try using security mode wpa-psk2 if not already. http://support.netduma.com/support/solutions/articles/16000028184-wifi-settings Also check out bagsta suggestions.
konvict Posted July 23, 2016 Author Posted July 23, 2016 I've tried another frequency and it's just as bad. It's in the place it has been for the last 18 or so months and it's been fine until recently. It's well ventilated and everything. I've also followed the FAQ.
bagsta69 Posted July 23, 2016 Posted July 23, 2016 Do all your devices get dropped off the wifi signal or not? Is it the router rebooting itself? Do you hear any beeps when it happens?
bagsta69 Posted July 23, 2016 Posted July 23, 2016 Mine started doing this after about 3 months so I moved it a foot further away from the cordless telephone base around the corner and fixed ti to the wall and it cured it so it might be worth trying that even if it has been in the same place for 18 months.
RADDY1993 Posted July 23, 2016 Posted July 23, 2016 I've been having to reset my Netduma R1 daily now because of the Wi-Fi constantly dropping out and not being able to connect to the router. This has been happening now for well over a week and it's getting annoying. I have many devices (5+) connected wirelessly. Anything I can do? Uncheck Enable wifi workaround:
konvict Posted July 24, 2016 Author Posted July 24, 2016 Yep all my devices are unable to connect, it shows in the list of networks but just doesn't allow you to connect, it's not near the telephone base or anything. Wi fi work around is unchecked. The internet still works for wired devices as my ps4 works ok when this happens.
RADDY1993 Posted July 24, 2016 Posted July 24, 2016 Yep all my devices are unable to connect, it shows in the list of networks but just doesn't allow you to connect, it's not near the telephone base or anything. Wi fi work around is unchecked. The internet still works for wired devices as my ps4 works ok when this happens. Have you done a Factory Reset ?
konvict Posted July 24, 2016 Author Posted July 24, 2016 I haven't done that no. I guess I'll try that as I went out last night and I can see its down again.
RADDY1993 Posted July 24, 2016 Posted July 24, 2016 I haven't done that no. I guess I'll try that as I went out last night and I can see its down again. Try factory reset, whats your set-up ?
konvict Posted July 24, 2016 Author Posted July 24, 2016 Have just done a factory reset. My setup is the netduma is connected to my BT fibre modem thing (not a home hub) but the open reach fibre modem.
RADDY1993 Posted July 24, 2016 Posted July 24, 2016 Have just done a factory reset. My setup is the netduma is connected to my BT fibre modem thing (not a home hub) but the open reach fibre modem. Did the reboot sort things out.
konvict Posted July 24, 2016 Author Posted July 24, 2016 Well it hasn't dropped out yet, but it doesn't normally drop out straight away, I rebooted it yesterday at 4:20pm and by 8:30 this morning it had gone, so only time will tell.
bagsta69 Posted July 24, 2016 Posted July 24, 2016 Does it drop and not reconnect till you reboot or does it drop out for a short time the reconnect?
konvict Posted July 24, 2016 Author Posted July 24, 2016 Drops out and will not reconnect (on all wireless devices in the house iPads, iPhones, second Xbox) until router is rebooted.
bagsta69 Posted July 24, 2016 Posted July 24, 2016 if you have tried all the above mate I'm out of ideas I'm afraid. Other than check you are on latest software
PharmDawgg Posted July 24, 2016 Posted July 24, 2016 Which security mode are you using? WPA-PSK or WPA-PSK2 Oh yeah you may try forgetting the network on your wireless devices and reconnecting to see if that helps. I would try it on one and see if it stays connected when the other drop out to verify. Hope this make sense.
konvict Posted July 24, 2016 Author Posted July 24, 2016 I'm on the latest firmware. Not sure on the method I'll check when I'm home,and if it does happen again I'll also try that to see if it helps,thanks Buck.
Administrators Netduma Fraser Posted July 25, 2016 Administrators Posted July 25, 2016 Keep us updated!
Recommended Posts
Archived
This topic is now archived and is closed to further replies.