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Saved profiles wont load


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as per title my saved profiles wont load but the premade ones do. i have factory reset the router and still no change every time i try and load one of my saved profiles i get this error message 

Error

Unable to apply settings because: 'Unable to set device prioritisation'. Please contact http://forum.netduma.comwith this message

any suggestions would be greatly appreciated

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also just done a ping test and the results are horrible!

 

Ping Jitter Spikes Packet Loss Terrible Terrible Terrible Lost 1
Show Details
Ping
PING 8.8.8.8 (8.8.8.8): 56 data bytes
64 bytes from 8.8.8.8: seq=0 ttl=52 time=1017.288 ms
64 bytes from 8.8.8.8: seq=1 ttl=52 time=1018.661 ms
64 bytes from 8.8.8.8: seq=2 ttl=52 time=1017.113 ms
64 bytes from 8.8.8.8: seq=3 ttl=52 time=1015.656 ms
64 bytes from 8.8.8.8: seq=4 ttl=52 time=241.902 ms
64 bytes from 8.8.8.8: seq=5 ttl=52 time=1017.971 ms
64 bytes from 8.8.8.8: seq=6 ttl=52 time=1016.069 ms
64 bytes from 8.8.8.8: seq=7 ttl=52 time=1017.440 ms
64 bytes from 8.8.8.8: seq=8 ttl=52 time=1018.786 ms
64 bytes from 8.8.8.8: seq=9 ttl=52 time=1016.779 ms
64 bytes from 8.8.8.8: seq=10 ttl=52 time=1018.217 ms
64 bytes from 8.8.8.8: seq=11 ttl=52 time=1016.389 ms
64 bytes from 8.8.8.8: seq=12 ttl=52 time=160.159 ms
64 bytes from 8.8.8.8: seq=13 ttl=52 time=34.554 ms
64 bytes from 8.8.8.8: seq=14 ttl=52 time=1017.316 ms
64 bytes from 8.8.8.8: seq=15 ttl=52 time=1019.508 ms
64 bytes from 8.8.8.8: seq=16 ttl=52 time=1016.855 ms
64 bytes from 8.8.8.8: seq=17 ttl=52 time=746.931 ms
64 bytes from 8.8.8.8: seq=18 ttl=52 time=239.000 ms
64 bytes from 8.8.8.8: seq=19 ttl=52 time=1017.816 ms

--- 8.8.8.8 ping statistics ---
21 packets transmitted, 20 packets received, 4% packet loss
round-trip min/avg/max = 34.554/834.220/1019.508 ms
Trace
traceroute to 8.8.8.8 (8.8.8.8), 30 hops max, 38 byte packets
1 * * *
2 80.7.14.77 21.372 ms 591.250 ms 598.769 ms
3 * * *
4 62.254.42.90 2922.799 ms 35.719 ms 4242.912 ms
5 * 62.254.42.18 1417.657 ms *
6 213.104.85.90 2575.215 ms 213.104.85.94 2732.754 ms 28.255 ms
7 * 72.14.237.47 1026.534 ms 216.239.54.233 2003.749 ms
8 216.239.57.171 1571.100 ms 216.239.57.61 431.117 ms 216.239.57.129 2003.318 ms
9 * 8.8.8.8 3946.484 ms 16.918 ms
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as per title my saved profiles wont load but the premade ones do. i have factory reset the router and still no change every time i try and load one of my saved profiles i get this error message 

Error

Unable to apply settings because: 'Unable to set device prioritisation'. Please contact http://forum.netduma.comwith this message

any suggestions would be greatly appreciated

 

 

I had a problem before, when I tried to load settings that were already active.

For example, if I already had my Xbox One in hyperlane and I was trying to load profile which would then put the Xbox One in hyperlane it would clash and error.

Are you trying to load any settings that all already active?

 

What happens when you try to load it again? As in, try to load the profile and if it errors then immediately try to load the profile again - that worked for me.

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also just done a ping test and the results are horrible!

 

Ping Jitter Spikes Packet Loss Terrible Terrible Terrible Lost 1

 

 

This could be caused by so many things.

It could be Google's server, your ISP line, your setup or something as simple as a dodgy cable.

 

Can you please detail your setup and post some screenshots of your Netduma settings for us?

Then we will have a better idea of where to start.

 

 

For example, my setup is as follows:

 

ISP hub (TalkTalk) > Netduma (in DMZ) > Xbox One

 

or

 

ISP hub (Virgin Media 'Superhub 3' in modem mode) > Netduma > Asus Dark Knight > Xbox One

 

If you provide the screenshots/info from here it will help a lot.

http://wiki.netduma.com/doku.php?id=lag_support_instructions

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  • Administrators

The error is flagging up device prioritisation. Is there perhaps a device that was connected that isn't anymore, or is now connected but wasn't when you made the profile? Un tick load device prioritisation, save then load, does it work?

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yeh ive sorted this problem out with unticking load device prioritization. ive just had a major issue tho the internet has totaly gone down kept coming up cant find dns when trying to load webpages and when it was working the speeds are really slow. when cc slides 100% all distribution reset etc i was barely getting 40 mb upload when i should get 150. with the errors with dns i tried factory resetting but the misc page didnt seem to open properly, my psn downloads were really slow but sinvce removing my netduma from the network and resetting my super hub back into router mode my speeds have gone back to what they should be and my psn downloads are minutes rather than 60 mins to download updates etc. ive unplugged it for now because cant be arsed with going through it tonight but am willing to hear suggestions to what could possibly fix this.;

 

thanks

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yeh ive sorted this problem out with unticking load device prioritization. ive just had a major issue tho the internet has totaly gone down kept coming up cant find dns when trying to load webpages and when it was working the speeds are really slow. when cc slides 100% all distribution reset etc i was barely getting 40 mb upload when i should get 150. with the errors with dns i tried factory resetting but the misc page didnt seem to open properly, my psn downloads were really slow but sinvce removing my netduma from the network and resetting my super hub back into router mode my speeds have gone back to what they should be and my psn downloads are minutes rather than 60 mins to download updates etc. ive unplugged it for now because cant be arsed with going through it tonight but am willing to hear suggestions to what could possibly fix this.;

 

thanks

 

 

Glad to hear that sorted your profile issue.

 

We would really need to see your settings and setup to work out what was causing the speed issues though - it could be something very simple and quick to fix.

When you get it set back up, if the problem recurs, let us know and we'll have a look for you.

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Fraser I had changed them using the dnsbench tutorial on this forum also if I factory reset shouldn't it set that all back to normal? Also have noticed trouble with super hub dropping out have phoned vm and they have said there's major maintenence going on at momoment till at least 24 of June so gunna wait till then try and get latest super hub out of them and try again then.

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Also have noticed trouble with super hub dropping out have phoned vm and they have said there's major maintenence going on at momoment till at least 24 of June so gunna wait till then try and get latest super hub out of them and try again then.

 

There's your problem

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  • 4 weeks later...

Hi there I've just got round to putting my router back in. Put hub into modem mode plugged all ether nets back into netduma updated bandwidth setting and did the auto setup now I can access the Internet on my laptop through wifi it connects to the duma but has limited access keeps throwing up dns errors

 

also tried wired and still no internet access

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its okay now ive given the super hub a couple of reboots and seems to have got its kinckers out of a twist and given me the internet. my speedtests seem to be showing the right sorta speeds now too

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