peanut_ninja Posted March 8, 2015 Share Posted March 8, 2015 Hi guys at netduma i bought your router on thursday 5/3/15 and recieved it 6/3/15 i followed all instructions by the book and got into my control panel, but as soon as i began editing it i began with geo filter i live in uk so moved my location to there on the geo map, set my upload and down to 75% each as i was following a guide for this on youtube his name is SIM. So i will walk you through as accurately as possible what i have edited on my R1 *Changed my routers name & password (which work) *set my geofilter radius to around 1200 radius so just hitting holland. *my ps4 was connected by lan & showed up on the select service along with my gf laptop *internet connection settings were at- wireless = enabled security mode = WPA-PSK2 SSID = DOMINATE LAG Channel= 7 Bandwidth= 2.4ghz And that is how far i got until it said Error code 10060 connection to 192.168.88.1 failed, looked down at my R1 no wifi light so tried the panel again & the exact same error code came up. I am with sky fibre on the sr101 isp btw incase you need to know . I have posted in the forum last night and someone gave me a link to follow. I followed the instructions but kept having a dns error with the ip address given, i do not know how to sort out this problem, i would really appreciate it if i could get as much help as possible and a how to guide of how to set it up or sort the issues with these errors, also i am on windows vista atm as my laptop is currently in repairThanks for your timeAaron Link to comment Share on other sites More sharing options...
Zennon Posted March 8, 2015 Share Posted March 8, 2015 Sky uses MER autentication which the duma does not handle at the moment iirc, are you using your sky router connected to your netduma as this would need to be the correct set up. Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 my netduma is linked in with sky hub via red ethernet cable. no wifi light on the r1 but sky is working perfectly fine. i aint a tech genius so i know hardly nothing compared to most. really want this to work for me as ive seen how great the r1 can be Link to comment Share on other sites More sharing options...
RADDY1993 Posted March 8, 2015 Share Posted March 8, 2015 Ok i am on Sky and have the black SR-102 is that the one you have. Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 hey raddy i looked up your last post um no im on sr101 been with sky for 4 years now. i dont get why i cant access the control panel bro as it worked for 10 minutes then cut out saying dns error or error 10060 Link to comment Share on other sites More sharing options...
RADDY1993 Posted March 8, 2015 Share Posted March 8, 2015 Ok so you have the white router with a BT modem ?. Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 yes bro the white hub thank god you know lol Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted March 8, 2015 Netduma Staff Share Posted March 8, 2015 hey raddy i looked up your last post um no im on sr101 been with sky for 4 years now. i dont get why i cant access the control panel bro as it worked for 10 minutes then cut out saying dns error or error 10060 Is the issue that you can't access the Netduma control panel? If it is, its probably nothing to do with the Sky Modem. I was the person that posted that link in your other post When trying to access the router home page, are you definitely connected to the R1 WiFi because if you are connected to the WiFi, the WiFi light should come on? Maybe you could connect via wired connection? When you connect to the R1 WiFi/wire, what is the default gateway? When you were changing the settings, is it possible that you changed the host address in Settings >> Lan? If you look at the default gateway on the device you are connected to and it is not the same as the one above, type that into your browser instead and see if you can connect Link to comment Share on other sites More sharing options...
RADDY1993 Posted March 8, 2015 Share Posted March 8, 2015 yes bro the white hub thank god you know lol Ok first thing to do is hard reset your Hub, at the top where your ADSL cable goes into your router there is a button just underneath (reset button). So hold that in for about 20 secs or untill the top light on your router flashes then stops and wait a few minutes untill its all back up, then in your browser enter 192.168.0.1 and use (username) admin and (password) sky then you should be in your router dashboard. Let me know when you have done this. Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 yes i cant access the panel at all mate. the host address i didnt touch. no wifi on my netduma its saying i csan connect but there is no wifi connection. does that make sence? Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 yes i cant access the panel at all mate. the host address i didnt touch. no wifi on my netduma its saying i csan connect but there is no wifi connection. does that make sence? Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 yes i cant access the panel at all mate. the host address i didnt touch. no wifi on my netduma its saying i csan connect but there is no wifi connection. does that make sence? Link to comment Share on other sites More sharing options...
RADDY1993 Posted March 8, 2015 Share Posted March 8, 2015 yes i cant access the panel at all mate. the host address i didnt touch. no wifi on my netduma its saying i csan connect but there is no wifi connection. does that make sence? Have you done as i said above. Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 yes i cant access the panel at all mate. the host address i didnt touch. no wifi on my netduma its saying i csan connect but there is no wifi connection. does that make sence? Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 yes i cant access the panel at all mate. the host address i didnt touch. no wifi on my netduma its saying i csan connect but there is no wifi connection. does that make sence? Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 yes i cant access the panel at all mate. the host address i didnt touch. no wifi on my netduma its saying i csan connect but there is no wifi connection. does that make sence? Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 yes i cant access the panel at all mate. the host address i didnt touch. no wifi on my netduma its saying i csan connect but there is no wifi connection. does that make sence? Link to comment Share on other sites More sharing options...
RADDY1993 Posted March 8, 2015 Share Posted March 8, 2015 What are you using to connect to your Sky Hub PC/Laptop? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted March 8, 2015 Netduma Staff Share Posted March 8, 2015 yes i cant access the panel at all mate. the host address i didnt touch. no wifi on my netduma its saying i csan connect but there is no wifi connection. does that make sence? I think I understand. So there is a WiFi signal but it doesn't let you connect to it? Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 pc mate ive done the reset and it took me to skys website and i had to log in to confirm connection. what do i do now bro? Link to comment Share on other sites More sharing options...
RADDY1993 Posted March 8, 2015 Share Posted March 8, 2015 I think I understand. So there is a WiFi signal but it doesn't let you connect to it? This happened to me before, all i did was went into the wifi on the duma and changed the password and then re-tried using the new password and it worked. Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 how do i find my username and password. i look so dumb right now lol Link to comment Share on other sites More sharing options...
RADDY1993 Posted March 8, 2015 Share Posted March 8, 2015 pc mate ive done the reset and it took me to skys website and i had to log in to confirm connection. what do i do now bro? Ok so are you in the router GUI like below: Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 got to my router dashboard for sky now what? Link to comment Share on other sites More sharing options...
peanut_ninja Posted March 8, 2015 Author Share Posted March 8, 2015 yes Link to comment Share on other sites More sharing options...
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