julietechopapa Posted March 5, 2016 Share Posted March 5, 2016 I've had the netduma a couple of weeks and I have noted a fair few wifi dropouts, today it has dropped many times. I do have the enable wifi-workaround unticked as it recommends in the FAQ. Never had these issues with my previous router. I cannot seem to find any logs on the router that would help me understand why this dropping is occurring. Any ideas? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted March 5, 2016 Netduma Staff Share Posted March 5, 2016 Hey, welcome to the forum Can you try using a wifi analyser to ensure you are on the least congestion channel and also make sure that you have wifi disabled on your previous router to stop interference. Link to comment Share on other sites More sharing options...
bagsta69 Posted March 6, 2016 Share Posted March 6, 2016 Also make sure that your router is not in close proximity to other electrical devices such as telephones microwaves etc. I had this issue along with the router re-booting several times a day, I moved it about 2 feet away from the landline telephone and have not had a problem since. Link to comment Share on other sites More sharing options...
julietechopapa Posted March 7, 2016 Author Share Posted March 7, 2016 Thanks for the suggestions, I have changed the channel and moved it further away from the landline telephone. It does seem to be a bit better but I am still getting intermittent slow downs when using wireless devices, something that I wasn't getting with my previous router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 7, 2016 Administrators Share Posted March 7, 2016 What are you congestion control/device prio settings on? Link to comment Share on other sites More sharing options...
julietechopapa Posted March 7, 2016 Author Share Posted March 7, 2016 Congestion control, 35 Up 6 Down bandwidth with pre-emotive mode. Caps set to 70% whilst gaming, 100% otherwise. No specific prioritisation but Xbox one set to hyper traffic. Any help? Link to comment Share on other sites More sharing options...
julietechopapa Posted March 8, 2016 Author Share Posted March 8, 2016 help has dried up, rather like my wireless connectivity. Any further advice on what to do, or where to go to look? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 9, 2016 Administrators Share Posted March 9, 2016 Sorry for late reply. Are these slowdowns occurring at any specific times? Peak time for example? Link to comment Share on other sites More sharing options...
julietechopapa Posted March 10, 2016 Author Share Posted March 10, 2016 As I am only really home at peak times that is hard to answer, but it's definitely a problem at peak times. Something that is interesting, when I am having the problem if I run a speed check from my iPad I get ridiculously bad results e.g 0.07 mbits. I know that running a speed check over wireless is not accurate but this is a good illustration of what happens to my connection. I have been using my old router for the past couple of days and all is well again, but obviously no great netduma features :-( Link to comment Share on other sites More sharing options...
roberb Posted March 13, 2016 Share Posted March 13, 2016 Hi same is happening to me, and this started with the last update. I need to reboot the r1 couple of times a day. I would be watching a video in youtube or trying to go to a web page and it starts buffering, if I check the speed it gives me very slow speeds; I have 75/11 and get 3/1, once it reboots it goes back to normal. It is getting kind of annoying. I do not have any other router, just a cable modem and the R1. Link to comment Share on other sites More sharing options...
Sleightofdean Posted March 13, 2016 Share Posted March 13, 2016 Mine used to dropout when i first set it up. I then changed to different channel and ticked wifi workaround and its fine since Link to comment Share on other sites More sharing options...
bearfan2 Posted March 13, 2016 Share Posted March 13, 2016 Im having the same issues on my wireless laptop and my galaxy s4. Never happened before the update. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 15, 2016 Administrators Share Posted March 15, 2016 To everyone with these issues try the following: Disable wifi workaround, if it's already disabled enable it. Find the best wifi channel for your area and change to it. Some users have experienced changing wifi security mode to help. Ensure there are no wireless devices in close proximity to the router e.g. headsets, phones etc Link to comment Share on other sites More sharing options...
thegaurdian1 Posted May 5, 2016 Share Posted May 5, 2016 I am having same exact issue and accidentally started a new topic on this until i found this one. I've done the recommended just now. Changed the WiFi channel, enabled the WiFi workaround and ensured that no devices are near it phone etc. I did not try changing the security stuff. I've never had this issue until recently! I've had my R1 router now probably over a year. Will update if it worked not worked etc. Thank You Asim Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 6, 2016 Administrators Share Posted May 6, 2016 Keep us updated Asim! Link to comment Share on other sites More sharing options...
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