karlt2016 Posted January 28, 2016 Share Posted January 28, 2016 hello everyone I'm new to all this so please go easy on me! ha, I can connect my xbox one to the internet through an eithernet cable my wifi on my r1 router isn't working, but when I go to find a game on multi player on BO3 it gives me an error message saying it cannot find a game and loads of numbers as an error code, this I confusing as I can play on BO3 when I switch my super hub 2 back to normal after it being in modem mode, can anyone help me please!!! thanks peeps karl Link to comment Share on other sites More sharing options...
Asentrix Posted January 28, 2016 Share Posted January 28, 2016 Can you post pictures of your netduma settings? Specifically from the following pages: • http://r1/cgi-bin/wifi.sh • http://r1/cgi-bin/misc.sh • http://r1/cgi-bin/geopanel.sh • http://r1/cgi-bin/upnp.sh Blur any private / confidential information if necessary If you don't know how to capture screenshots , simply get sharex here - Download - It's free , reliable and safe! Link to comment Share on other sites More sharing options...
e38BimmerFN Posted January 28, 2016 Share Posted January 28, 2016 Internet Service Provider and Modem Configurations What ISP Service do you have? Cable or DSL? What ISP Modem Mfr. and model # do you have? What ISP Modem service link speeds UP and Down do you have? By-pass the main host router and check internet connection by connecting a wired LAN PC directly to the ISP modem to verify connection access and ISP speeds. Check cable between Modem and Router, swap out to be sure. Link>http://en.wikipedia.org/wiki/CAT6is recommended. Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>http://www.practicallynetworked.com/networking/fixing_double_nat.htmand http://computer.howstuffworks.com/nat.htm If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ. Disable any ISP modem WiFi and filters like firewalls and such. Prefered connection method with a ISP stand alone modem:ISP modem>R1router<>connected devices.Connection method with a ISP modem with built in router that can be bridged:ISP modem(bridged)>R1 router<>connected devices.Connection method with a ISP modem with built in router that can't be bridged:ISP modem(DMZ)>R1s WAN ip address placed in ISP modems DMZ<>connected devices to WRT router.I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For cable Internet, RG-6 coaxial cable is needed, not RG-59. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. Ensure modem is working well too. Bad modems are out there as well. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service. hello everyone I'm new to all this so please go easy on me! ha, I can connect my xbox one to the internet through an eithernet cable my wifi on my r1 router isn't working, but when I go to find a game on multi player on BO3 it gives me an error message saying it cannot find a game and loads of numbers as an error code, this I confusing as I can play on BO3 when I switch my super hub 2 back to normal after it being in modem mode, can anyone help me please!!! thanks peeps karl Link to comment Share on other sites More sharing options...
karlt2016 Posted January 28, 2016 Author Share Posted January 28, 2016 hi my isp is virgin media cable, my router is a super hub 2ac "netgear" carn't see model number, down 180mb, up 13mb, ping time around 15 ms, iv by passed my router connected my r1 and can search the web on my laptop no problems, still can not connect to wifi or B03 multiplayer but can search the net on my xbox one I'm perplexed ha, I was told on the phone the r1 opens all the ports needed for gaming, iv even manualy opened them to ensure its not that, even found the extra port for black opps 3 and still no luck, I'm just going to bed right now but tomorrow ill take a pic of the error message I get and upload if that will help? some of the stuff you have written in your reply I don't quiet understand as I'm not clued up like you guys but I appreciate all the help thanks again karl Link to comment Share on other sites More sharing options...
Zennon Posted January 29, 2016 Share Posted January 29, 2016 luckaz a moderator here has a virgin media set up, throw him a pm and he will help you out Karlt. I have just read a thread where luckasz was having this same issue and the fix was to turn off pppoe. and Quoted by Iain Switch off the modem and the netduma Plug port 1 of Netduma into modem port of Virgin Turn on virgin modem and wait 1 min Turn on Netduma and wait 1 min Then connect to Netduma interface using port 3 of Netduma and let me know what the WAN IP number is. Hopefully it will now appear Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 29, 2016 Administrators Share Posted January 29, 2016 Also ensure your console is connected via automatic network settings. For the wifi issue - the serial number is case sensitive so make sure you're inputting it correctly. Also turn off wifi >workaround in settings > miscellaneous Link to comment Share on other sites More sharing options...
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