VersaceKing89 Posted December 28, 2015 Posted December 28, 2015 Every single time I time I hop on to play Black Ops 3 I have a moderate NAT Type even though I had an open NAT before I switched to the Netduma R1. I've tried putting the Netduma in the DMZ using my modem/router combo, I've enabled UPnP, I've tried ticking on upnp forwarding on the miscellaneous settings, and I made sure to disable the geo-filter for my PS4 before I try to play Black Ops 3. I've also made sure to restart my Netduma and my modem/router combo and my PS4 every time I change my settings. The PS4 says my NAT type is type 2 when I test my connection but I'm still getting a moderate NAT type when I play Black Ops 3. My Netduma is running the latest firmware (1.03.5m) so any help to fix this issue would be greatly appreciated!
Netduma Staff Netduma Crossy Posted December 28, 2015 Netduma Staff Posted December 28, 2015 Hey, welcome to the forum Can you try following this guide. If you've already done some of the things in it, can you just double check them. If all the stuff in there is correct, you should have an Open NAT.
VersaceKing89 Posted December 28, 2015 Author Posted December 28, 2015 Hey, welcome to the forum Can you try following this guide. If you've already done some of the things in it, can you just double check them. If all the stuff in there is correct, you should have an Open NAT. I've tried doing this and it did not work sadly.
Netduma Staff Netduma Crossy Posted December 28, 2015 Netduma Staff Posted December 28, 2015 I've tried doing this and it did not work sadly. Is all port forwarding removed from both the ISP router and Netduma? Is the GeoFilter disabled?
VersaceKing89 Posted December 28, 2015 Author Posted December 28, 2015 Is all port forwarding removed from both the ISP router and Netduma? Is the GeoFilter disabled? Yeah all portfowarding is removed in both routers and I disabled GeoFilter
Netduma Staff Netduma Crossy Posted December 28, 2015 Netduma Staff Posted December 28, 2015 Yeah all portfowarding is removed in both routers and I disabled GeoFilter While the GeoFilter is disabled, have you rebooted both the router and console?
VersaceKing89 Posted December 28, 2015 Author Posted December 28, 2015 While the GeoFilter is disabled, have you rebooted both the router and console? I will as soon as I run a quick errand. I'll let you know if it worked.
VersaceKing89 Posted December 29, 2015 Author Posted December 29, 2015 While the GeoFilter is disabled, have you rebooted both the router and console? Ok I just did this and my NAT type is still moderate in bo3
Netduma Staff Netduma Crossy Posted December 29, 2015 Netduma Staff Posted December 29, 2015 Ok I just did this and my NAT type is still moderate in bo3 Can you take a screen shot of Settings >> UPnP and post it here
VersaceKing89 Posted December 29, 2015 Author Posted December 29, 2015 Can you take a screen shot of Settings >> UPnP and post it here file:///C:/Users/boateng89/Desktop/lol.png Here it is. I don't know how to post a picture on here so I got the link
Netduma Staff Netduma Crossy Posted December 29, 2015 Netduma Staff Posted December 29, 2015 file:///C:/Users/boateng89/Desktop/lol.png Here it is. I don't know how to post a picture on here so I got the link That's just a local file path - I can't see it Upload it here then post the link.
VersaceKing89 Posted December 29, 2015 Author Posted December 29, 2015 That's just a local file path - I can't see it Upload it here then post the link. http://forum.netduma.com/uploads/images/1451355839-U5875.pnghere u go
Netduma Staff Netduma Crossy Posted December 29, 2015 Netduma Staff Posted December 29, 2015 http://forum.netduma.com/uploads/images/1451355839-U5875.pnghere u go Can you confirm you've definitely put the right IP in the DMZ If you definitely have, try rebooting your ISP router.
VersaceKing89 Posted December 29, 2015 Author Posted December 29, 2015 Can you confirm you've definitely put the right IP in the DMZ If you definitely have, try rebooting your ISP router. Yeah I put the right IP in the DMZ and rebooted the router. I still get a moderate NAT type
Netduma Staff Netduma Crossy Posted December 29, 2015 Netduma Staff Posted December 29, 2015 Yeah I put the right IP in the DMZ and rebooted the router. I still get a moderate NAT type If you come into chat within next 5 mins I can TeamViewer and have a look
VersaceKing89 Posted December 29, 2015 Author Posted December 29, 2015 If you come into chat within next 5 mins I can TeamViewer and have a look NAT Type is still stuck on Moderate even after rebooting everything.
Netduma Staff Netduma Crossy Posted December 29, 2015 Netduma Staff Posted December 29, 2015 NAT Type is still stuck on Moderate even after rebooting everything. When you rebooted everything, was the GeoFilter disabled?
VersaceKing89 Posted December 29, 2015 Author Posted December 29, 2015 When you rebooted everything, was the GeoFilter disabled? Yes the GeoFilter was disabled when I rebooted everything and my NAT type is still moderate
Netduma Staff Netduma Crossy Posted December 29, 2015 Netduma Staff Posted December 29, 2015 Yes the GeoFilter was disabled when I rebooted everything and my NAT type is still moderate Ok, well hopefully Iain or Fraser can take a look. Just so they know, in chat we tried port forwarding everything instead of DMZ, checked that DMZ was correct, rebooted everything etc. The ports were being triggered in the UPnP but didn't seam to be getting forwarded by the router. iirc it was an arris router. Also checked and all port forwarding was removed.
VersaceKing89 Posted December 29, 2015 Author Posted December 29, 2015 Ok, well hopefully Iain or Fraser can take a look. Just so they know, in chat we tried port forwarding everything instead of DMZ, checked that DMZ was correct, rebooted everything etc. The ports were being triggered in the UPnP but didn't seam to be getting forwarded by the router. iirc it was an arris router. Also checked and all port forwarding was removed. Yes that is correct and unfortunately none of that worked. I hope it's not somethings with my ISP that is causing this.
Administrators Netduma Iain Posted December 29, 2015 Administrators Posted December 29, 2015 Do you get open NAT without the Netduma? If not then it's probably an ISP issue. Can you try on the original router forwarding ports 1024-65535 for tcp & udp to the Netduma. Then have Geo-Filter disabled. Does that fix it?
Netduma Staff Netduma Crossy Posted December 29, 2015 Netduma Staff Posted December 29, 2015 If not then it's probably an ISP issue. Can you try on the original router forwarding ports 1024-65535 for tcp & udp to the Netduma. Then have Geo-Filter disabled. Does that fix it? We tried that and it didn't work
Zennon Posted December 29, 2015 Posted December 29, 2015 What about turning off the console,clearing the DMZ settings, ticking upnp forwarding in the duma then rebooting the duma then once fully booted starting the console?
cranium2001 Posted December 29, 2015 Posted December 29, 2015 It's the Arris. Guaranteed. I had the same problem. There is a way to get into the Arris and change settings as well. http://portforward.com/default_username_password/Arris.htm I had to forward ports on my friends or it would stay moderate. And he has a secondary router. Those are just the user names and passwords. I had to dig a little to find exactly what to do but it's online somewhere. Let me know if you need me to find it.
VersaceKing89 Posted December 29, 2015 Author Posted December 29, 2015 It's the Arris. Guaranteed. I had the same problem. There is a way to get into the Arris and change settings as well. http://portforward.com/default_username_password/Arris.htm I had to forward ports on my friends or it would stay moderate. And he has a secondary router. Those are just the user names and passwords. I had to dig a little to find exactly what to do but it's online somewhere. Let me know if you need me to find it. Can you please find it for me? It would be much appreciated.
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