DUMALOVER

That's great to hear, thanks for the update!

Great thank you both for confirming, seems to be conclusive that it was a bad cloud update, we'll investigate what happened, thanks for your patience and sorry for the inconvenience everyone!

I don't want to update until the text(Up to date) changes. Because just watching "Saving Private R3" was enough for me today

Glad it's all working now, I would suggest upgrading to the latest and then we can see if its a persistent issue

You won't get internet until you're able to complete the setup wizard. While connected to the router via a wired Windows PC, open command prompt, type ipconfig press enter and then post a screenshot of the results here please.

Haha I already made this my profile picture 😎 My little brother loves the R3 so much coz he knows the difference between R2 and R3 very well 😁:
my little bro after losing 10 matches in a row against me
                                                      ///
my little bro when he noticed that his PC's connected to R2 instead of R3

@DUMALOVERThis is amazing lol - maybe this should be our new logo!
Happy new year!

H4PPYN3WY34"R3"V3RYB0DY!
(My favorite trio ---> BO3, MW3, R3)

H4PPYN3WY34"R3"V3RYB0DY!
(My favorite trio ---> BO3, MW3, R3)

This was my little brother's idea. He always complained that the high ping in games. But now he is very happy with the low ping he gets with R3. He says hi, by the way 👋

That's so awesome! I'll make sure to show the team this. Happy New Year!

Happy New Year to you as well🍻

H4PPYN3WY34"R3"V3RYB0DY!
(My favorite trio ---> BO3, MW3, R3)

@DUMALOVERProps to the team for spelling R3

H4PPYN3WY34"R3"V3RYB0DY!
(My favorite trio ---> BO3, MW3, R3)

Turkey is the only country that opens the box of a 200 dollar product at customs. Look, also stupid turkish customs officer scratched the R3's box while opening. I hope he didn't touch my R3 with his dirty hands 🤮

The custom taxes for Turkish customers is a bit ridiculous, we've had people who have had to return just due to the amount of taxes charged with is often double the price of the router itself!

I just wanted to take some time to thank everyone. The NetDuma team and everyone else who supports these fine people and their work. This holiday I would like to think of this ecosystem of network and gaming guru's (and the programmers I guess lol) as a big family. I'm a bit older and if you know what an arithmatic logic unit was in the 386 and 486 sx and dx then you're about as crusty as I am. I have never seen a router company be it Linksys, Asus, Netgear, tp-link, etc. be so involved and acutely responsive in trying to help. Even if my family and I weren't gamers, I would still support and promote NetDuma and the people in this forum just on that fact alone that whenever and whatever issue you have, someone will try to help. So from my family to yours, Merry Christmas everyone!

Since the launch of the R3, the feedback has been really great. Of course, there are frequent questions we're seeing, so we've created this topic to cover them. We have a dedicated team of developers who are acting on the feedback provided to make the R3 better and better.
Will you implement this/it's missing a feature can it be added?
If you have a request for something to be added or changed, please create a topic in this forum: https://forum.netduma.com/forum/9-feature-ideas-improvements-for-dumaos/, and we will add it to our list for potential future inclusion.
I'm getting a higher game ping on the R3 compared to 'X' router
This will most likely be caused by Steady Ping on the Geo-Filter. Essentially a ping buffer is added to your ping that absorbs any spiking/instability from the game ping that you normally would have felt. The result is a consistent ping throughout the entire game allowing for a smoother experience. You can disable this by clicking Steady Ping at the top of the Geo-Filter map. You can also experiment with the buffer amount.
The Geo-Filter isn't working as expected/works differently than the R2/XR etc
There are quite a lot of layers to the Geo-Filter and some of the common things you may find are servers not appearing on the map, servers appearing outside your radius, not being able to ping servers, servers not always stabilizing the ping. Most of the time, these issues can be caused by changing Geo-Filter settings while you're already on the game/console. To resolve this:
Set up your Geo-Filter before booting up the console/game. If it's still not working reboot the R3, wait 2 minutes then reboot the console and try again. You can also disable Geo-Latency which will allow you to filter exclusively like the original Geo-Filter. We are working on making this more reliable as well, so if you're unable to get consistency rest assured we're working on it.
I've limited Congestion Control/applied Ping Optimizer but I'm getting my full speeds
We have introduced a new feature called 'Speedtest Bypass.' This allows full speeds on most speed test websites and does not take your settings into account. You can disable this from Ping Optimizer > Advanced as well as change the Congestion Control settings manually, once disabled speedtests will reflect your Congestion Control settings.

I can't get any internet!
Don't panic! This is a common one, if you're completely new to routers you may not be aware that you need to complete the Setup Wizard for the router before you're able to get internet.This can be done by accessing http://dumaos or http://192.168.77.1 in your web browser while connected to the R3, or alternatively, by using the DumaOS app available in your iOS/Android store.
If you have completed the Setup Wizard and still don't have internet reboot your ISP modem/router, wait 2 minutes then reboot your R3 and wait 2 minutes then check to see if you have internet. If you still don't have internet, it is likely that your ISP uses DHCP Identifiers, PPPoE, VLAN, or a combination of these to connect you to the internet. The easiest/quickest way to get setup in this scenario is to connect the R3 to your existing ISP router as this will handle it for you. If you're not able to use the ISP router to handle this you can enter these credentials in Settings > WAN. At this time VLAN is not working, an update with a fix should be available in a few days from the date of this post. I have a moderate/strict NAT
Make sure your ISP modem/router is setup so that all traffic is passed straight through to the R3, either using modem/bridge mode or with the R3 WAN IP in its DMZ. Once you've done that reboot the console and check again. If not you may need to use port forwarding to forward ports for the game. In most cases UPnP should open the NAT for you without port forwarding and we'll be working to improve this as well.

Ping Optimizer isn't completing a test
The servers used for the Ping Optimizer test may be no longer used or busy when you try to use it so please try it again at a later time. We are working on making this more reliable. If it's consistently failing, don't worry; you can manually change the Congestion Control settings in Ping Optimizer > Advanced, which will help prevent lag on your network.
We will add to this topic with more questions as we receive them.

I believe I've replied to you with the invoice now

We did have trouble with some people not getting the confirmation emails so likely the same issue here. As long as you have the DHL email to track you're all good. Alternatively if you want to make sure you can email us and we can check the tracking matches the one you received.
That's annoying but it's likely just clearing customs and shouldn't take too long

So little brother will meet big brother soon, I love happy endings

So little brother will meet big brother soon, I love happy endings

it would be great if you add turkish language

@DUMALOVERDude use some common sense and if that was possible I am sure they would get sued so financially it would be a dumb idea you also sound like a bot since PC has the upper advantage in gaming my friend. Consoles are locked to 60fps in most cases and have higher input/latency compared that to a PC and it night and day difference also let me not get into how precise you can be with a mouse but also use a controller on PC if you dislike it. So if you think controller players don't exist on PC your mistaken thy friend I would personally disable cross play do to the unfair advantage you guys have on PC have but there is no such option and if it is you'll never queue into a match do to it being enabled automatically and most users don't even bother changing it. So it just an accepted norm nowadays to be all stuck together even though we dislike each other ironically the real reason cross play exist is because of PC lobbies being dead so you should be thankful that they enabled it for you guys from the beginning do to all the crying 😂