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Netduma Liam

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Everything posted by Netduma Liam

  1. Netduma Liam
    We've heard before of these sort of issues, it seems like different servers are used for different game modes. Could you please clarify if disabling filtering mode then allows you to get into a BR match? If so which region do you get connected in?
  2. Netduma Liam
    There isn't just yet, but there should be soon. We're currently testing new firmware for the XR500 and are working on some remaining bug fixes, so it shouldn't be too long until we can get a beta version out to you.
  3. Netduma Liam
    Great, thanks for confirming. I've passed this information onto a developer and we'll look into it further for you.
  4. Netduma Liam
    Does this problem only apply to Wi-Fi devices, not wired devices? I wouldn't suggest using a firmware that old, if possible please re-upgrade to the latest and factory reset the XR afterwards. If the problem is still occurring I'm sure we'll be able to find a solution for you.
  5. Netduma Liam
    I suspect the $7 router is running simpler software that doesn't require much resources. Perhaps the addition of DumaOS and any extra resources that requires is what's causing the problem, that would also explain why it's not a problem in AP mode, because these resources are free again. Just a theory, we'll know more when the next XR500 firmware is released.
  6. Netduma Liam
    Interesting, OK thanks for letting us know. There are new firmwares in the works for the XR500 so perhaps NETGEAR will include any changes to ReadySHARE if applicable. Otherwise it's possible we may be looking at a hardware limitation as initially suspected.
  7. Netduma Liam
    Generally speaking, the most reliable approach is to set the PC device type to Playstation and select 'Choose manually' when adding it to Geo-filter. However, if that's not working, you could try setting it's device type back and then select the CoD profile (Try both standard and PC), then see if you're able to see anything in the Geo-filter map when you boot the game.
  8. Netduma Liam
    Welcome to the forum! What's the actual problem? Can you please describe it in as much detail as possible. How often does the problem occur? Is it a constant issue or does it seem to occur randomly? Let us know and we can work out how best to troubleshoot the problem further.
  9. Netduma Liam
    Can you provide a screenshot of how it's currently setup? Are you using Geo-filter in conjunction with this? If so can you please also share how you've got that configured?
  10. Netduma Liam
    Hey, I've responded to the topic you've created. Let's continue there.
  11. Netduma Liam
    Not currently, but in a firmware version we're working on currently you'll be able to see exactly this. We don't have an estimate release date for this firmware just yet, but it's getting closer and closer. We post weekly updates on this page about the current status of firmwares so you can keep track of it here. http://support.netduma.com/support/solutions/articles/16000132677-dumaos-firmware-progress
  12. Netduma Liam
    Which features specifically are you not seeing? Let us know and we'll be able to say whether that's expected or not.
  13. Netduma Liam
    Could you let us know how you currently have Geo-filter configured? Are you using any other features in conjunction with Geo-filter, like HybridVPN? If show can you share how you've got it configured.
  14. Netduma Liam
    Hey @GenMatrix, one of our developers is still looking into this. Do you think you could speculate approximately how many devices are online at the time of the disconnections?
  15. Netduma Liam
    Are you seeing any icons at all when you boot up the game? You should see a spread of servers across the map. If not, does you PC have a Wi-Fi adapter? If so, can you make sure that's disabled then reboot the game and try again?
  16. Netduma Liam
    I don't believe so, no. Any changes should be maintained with a reboot, if it resets entirely there may be a problem but otherwise you should be all fine. These changes should also be included in the latest firmware though, so feel free to download and install that, you can safely factory reset afterwards too.
  17. Netduma Liam
    Unfortunately there doesn't appear to be anything in the logs that suggest a problem. The logs are particularly short because the R2 was rebooted beforehand. You could try leaving the R2 running a little longer, and maybe complete a few speed tests. However, if there aren't in problems in the logs from that, I think we may have found the max throughput your R2 can do with your connection.
  18. Netduma Liam
    OK, when you reset it, did you hold the button down for at least thirty seconds? Did you have to complete the setup wizard again? Could you please hit F12 on the DumaOS page, then in the Dev tools click the Network Tab, then tick Disable Cache. Then refresh the page and see if the issue persists?
  19. Netduma Liam
    Ce genre de sens en fait. Il se passe beaucoup de choses dans le backend lorsque vous effectuez des allocations via l'allocation de bande passante. En le réinitialisant, vous en supprimez la majeure partie, ce qui pourrait réduire la charge et entraîner l'augmentation de 15 à 20 % de la bande passante que vous constatez. Cela ne sera pas perceptible à bas débit pour autant que je sache, mais avec un lien rapide comme le vôtre, cela pourrait expliquer le problème.
  20. Netduma Liam
    OK thanks, could you send an email over to [email protected] with a link to this thread and we can look into this further for you.
  21. Netduma Liam
    Sure, try my previous suggestion and that should work for you then.
  22. Netduma Liam
    Have you upgraded the R2 recently? If so did you factory reset it afterwards? Could you try accessing the interface from a different browser you don't typically use and see if it loads properly there?
  23. Netduma Liam
    Welcome to the forum! Are you using the original power adapter with the R2? Was it plugged in to a wall outlet or to a power extender/strip? When plugged in now, is the power light on the R2 illuminated (furthest left) or are they literally all out?
  24. Netduma Liam
    Not as yet I'm afraid, as soon as we have any kind of ETA we'll be sure to mention it. Might be a good idea to follow us on Twitter @Netduma, that's where we'd post these sorts of updates.
  25. Netduma Liam
    Thanks for this. How many devices do you have connected to the R2 approximately? Can you run another speedtest quickly and take a screenshot of System Information page so we can see the usage/utilisation?
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