Jayco93

Nope I didn’t know I could even do that!!

Yea, I actually did a factory reset and it worked. When I updated it, it messed with it initially 

Hi peeps,
A Google search for the error ‘Uncaught Unmatched Device’ brought me here!
I had the same error message on the Geo-Filter page in both Chrome & Edge browsers.
Not sure if it’s a related issue, but after removing my PlayStation 4 from the Geo-Filter, the ADD DEVICE button failed to do anything and I was unable to add any device at all.
I...
•    Saved my config
•    Did a factory reset
•    Restored saved config
•    ‘Uncaught Unmatched Device’ error on Geo-Filter page still there
•    ADD DEVICE button still not working
I then…
•    Did another factory reset
•    Did not restore config this time
•    No ‘Uncaught Unmatched Device’ error on Geo-Filter page
•    Was able to ADD DEVICE once more
I had a can of lager and…
•    Loaded saved config again
•    ‘Uncaught Unmatched Device’ error on Geo-Filter page had returned
•    ADD DEVICE button not working again
My speculative conclusion here would be that a previously saved config for a previous firmware, was incompatible with a newer firmware.
Just a thought, but ‘Unmatched Device’ might have a bearing on not being able to add any devices on the Geo-Filter page? If no ‘matched’ (or compatible) devices are found, the routine which adds devices returns an error?
Maybe the OP could try adding a device to see if their ADD DEVICE button also does not work?
I have since done a third factory reset and manually configured all my settings from scratch and all is fine thus far. I’ll continue to monitor it and post back if the error returns or the button stops working.
Currently on same FW as OP - V2.3.2.120

Hi,
 
When i try to open geo filter i get an error that says "uncaught unmatched device". I click ok. When i click add device, nothing happens. Why is this?
 
I am on a XR500, V.2.3.2.120.
 
What is going on and how can i fix this?

There may still be some servers that we need to manually whitelist so you don't have to manually allow these in Geo-filter. If you do find servers that you need to do this with, let us know and we can amend that in a cloud update. If you disable strict mode, dedicated servers will no longer be filtered but peers will. As Destiny works via server-based matchmaking now, you will want to leave strict mode enabled. 

No need to flush the cloud, the cloud update would already have been uploaded to the router. It's just how you normally filter, put your location/radius over a server/region you want to connect to, strict mode on in the Geo-Filter Map  menu, Ping Assist 0 and then search. If you do notice that you get kicked just before the game have a look on the Geo-Filter and there will be something blocked. Ping this (if needed can turn Auto Ping off in the  menu) then name it and click allow on the ping panel and you should be able to get a game after that - it could take a few times allowing these servers. If you do come across servers you need to allow please let us know the IDs and we'll add them to our allow list.