buzz Posted December 5, 2015 Share Posted December 5, 2015 Hi, Enjoying netduma R1 thanks but since update a couple of questions I would like to ask. I have read the other topic about this and have tried your advice out but will check it again.Since updating geo filter I have it set to 508kms and 35 ms but connecting saying host descriptor 6947km ( id : c728fc5665055 ). Also comes up on geo filter page something went wrong when trying to ping all the time. Is that to do with my firewall and anti virus protection on the computer?I then hit ping button something went wrong trying ping. I was playing black ops 3 on xbox one Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted December 5, 2015 Netduma Staff Share Posted December 5, 2015 Hey Buzz, welcome to the forum Can you take a screen shot of your whole GeoFilter page. Can you follow these instructions for why you can't ping. Link to comment Share on other sites More sharing options...
buzz Posted December 5, 2015 Author Share Posted December 5, 2015 Hi Crossy, Thanks for replying to my topic. Sent photos as requested. I have one photo of avast switched off not sure if thats my adblock but still showing on screen about ping. I have not turned off Firewall on pc and my anti virus and malware protection concern I affect my computer. Buzz Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted December 5, 2015 Netduma Staff Share Posted December 5, 2015 The reason that you are connecting to the one outside of your GoeFilter is because you have ping assist on Can you try pinging on a different device and see if it works. Link to comment Share on other sites More sharing options...
buzz Posted December 5, 2015 Author Share Posted December 5, 2015 I turned off ping assist. I turned off antispam,real time,shields and firewall only on avast anti virus.Still coming up something wrong trying to ping. I will try and get another console to try it with that. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted December 5, 2015 Netduma Staff Share Posted December 5, 2015 I turned off ping assist. I turned off antispam,real time,shields and firewall only on avast anti virus.Still coming up something wrong trying to ping. I will try and get another console to try it with that. You can keep ping assist on as it doesn't matter if you connect outside of your GeoFilter as long as the ping is low (which is what ping assist does) Try pinging on a phone/console and see if it works. Link to comment Share on other sites More sharing options...
buzz Posted December 5, 2015 Author Share Posted December 5, 2015 Using xbox 360 ping worked fine and showed ping graph. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted December 5, 2015 Netduma Staff Share Posted December 5, 2015 Using xbox 360 ping worked fine and showed ping graph. Was that using the Netduma ping? Link to comment Share on other sites More sharing options...
buzz Posted December 5, 2015 Author Share Posted December 5, 2015 Yes Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted December 5, 2015 Netduma Staff Share Posted December 5, 2015 Yes If the Netduma ping works on your Xbox but not PC it sounds like somethign on your PC is blocking it. Is it possible to add 192.168.88.1 as an exception to your firewall or anything like that? Link to comment Share on other sites More sharing options...
buzz Posted December 5, 2015 Author Share Posted December 5, 2015 Sorry I have not explained myself right to you, but the xbox 360 when playing multiplayer I have 192.168.88.1 on my screen on my computer and on the geo filter ping graph worked fine netduma. But on xbox one black ops 3 it keeps giving me something went wrong when trying to ping so no graph off ping shows. I have virgin media superhub 2 router on modem only. Link to comment Share on other sites More sharing options...
buzz Posted December 5, 2015 Author Share Posted December 5, 2015 Thanks for your help and advice Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted December 5, 2015 Netduma Staff Share Posted December 5, 2015 Sorry I have not explained myself right to you, but the xbox 360 when playing multiplayer I have 192.168.88.1 on my screen on my computer and on the geo filter ping graph worked fine netduma. But on xbox one black ops 3 it keeps giving me something went wrong when trying to ping so no graph off ping shows. I have virgin media superhub 2 router on modem only. Oh, ok, I see what you mean Can you go to VPN and makes sure that the Xbox isn't selected Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 5, 2015 Administrators Share Posted December 5, 2015 Also adblock could be preventing it, disable it for the interface and see if that resolves it - theres no ads on the interface anyway Link to comment Share on other sites More sharing options...
buzz Posted December 6, 2015 Author Share Posted December 6, 2015 Crossy and Fraser thanks for all your help thats it sorted showing ping graph fine black ops 3 xbox one, with VPN xbox not selected and adblock disabled as advised Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted December 6, 2015 Netduma Staff Share Posted December 6, 2015 Crossy and Fraser thanks for all your help thats it sorted showing ping graph fine black ops 3 xbox one, with VPN xbox not selected and adblock disabled as advised Good to here! Is everything working now then? Link to comment Share on other sites More sharing options...
buzz Posted December 6, 2015 Author Share Posted December 6, 2015 Thanks also for making a great unit as multiplayer on xbox one call of duty games are so enjoyable again dealing with the lag. Cheers Buzz Link to comment Share on other sites More sharing options...
buzz Posted December 6, 2015 Author Share Posted December 6, 2015 Yes thanks Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted December 6, 2015 Netduma Staff Share Posted December 6, 2015 Yes thanks Awesome - I'll close this thread as it is sorted. Feel free to make another if you have anymore questions/problems! Link to comment Share on other sites More sharing options...
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