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Stupid jitter


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So my netduma should be here any minute now, so I decided to test my network whilst waiting.. 98down 7up 24ping 4jitter... How can I counter this jitter! Also I won't measure my packet loss because it says I haven't got java, but when I click on the blue writing to download it then go back to pingtest it still says java is required.. So two questions.. Does my diagnostics seem ok? And how the hell do I measure packet loss lol cheers

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