E4SYMONEY Posted January 29, 2015 Share Posted January 29, 2015 Please forgive me if there is already a thread on this. I searched for a bit and I didn't find anyone having this problem. I would like to start off by saying that this routing is working great for me, the only problem I am having is since updating to .6 When I try to see my ping I get an error message saying "something went wrong when trying to ping" and is says it all the time. The message pops up immediately as if its not really trying. Am I the only now having this problem? Is there a fix? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 29, 2015 Netduma Staff Share Posted January 29, 2015 Try restarting the router. To do this, unplug the power for about 10 seconds and then reconnect the power. See if you can ping the host after that Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 29, 2015 Share Posted January 29, 2015 Thanks Crossy, Hi EasyMoney have you enabled your console on VPN by anychance? That causes the ping problem you mention. Link to comment Share on other sites More sharing options...
E4SYMONEY Posted January 29, 2015 Author Share Posted January 29, 2015 Thanks Crossy, Hi EasyMoney have you enabled your console on VPN by anychance? That causes the ping problem you mention. I have not. Try restarting the router. To do this, unplug the power for about 10 seconds and then reconnect the power. See if you can ping the host after that I have tried this and it did not work. Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 29, 2015 Share Posted January 29, 2015 Did you say it happens everytime? Can I access you router to see whats happening? Link to comment Share on other sites More sharing options...
E4SYMONEY Posted January 29, 2015 Author Share Posted January 29, 2015 Did you say it happens everytime? Can I access you router to see whats happening? Sure, How do we set that up? Link to comment Share on other sites More sharing options...
alnuaimi1984 Posted January 29, 2015 Share Posted January 29, 2015 I have same this problem Disable the VPN after that it will be work try that Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 29, 2015 Share Posted January 29, 2015 Easymoney I just accessed you router you do have VPN enabled. You will did to disable this for the ping feature to work I'm afraid. Link to comment Share on other sites More sharing options...
E4SYMONEY Posted January 29, 2015 Author Share Posted January 29, 2015 I have same this problem Disable the VPN after that it will be work try that Crazy, I don't remember enabling VPN. However that was the problem. Thanks Iain and Alnuaimi1984 Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 29, 2015 Share Posted January 29, 2015 No problem man, thanks Alnuaimi Link to comment Share on other sites More sharing options...
E4SYMONEY Posted January 29, 2015 Author Share Posted January 29, 2015 I didn't mean to leave multiple replies like that. How do I delete them? Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted January 29, 2015 Share Posted January 29, 2015 I'll do it for ya Are you a mayweather fan by any chance? Link to comment Share on other sites More sharing options...
alnuaimi1984 Posted January 30, 2015 Share Posted January 30, 2015 Thanks for lian and fras they help me for that Link to comment Share on other sites More sharing options...
E4SYMONEY Posted February 1, 2015 Author Share Posted February 1, 2015 I'll do it for ya Are you a mayweather fan by any chance? I enjoy his fights but I don't know if I would label myself a fan. Why do you ask? Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted February 1, 2015 Share Posted February 1, 2015 haha its just that he loves to say EASY MONEY, or EASY WORK all the time. Link to comment Share on other sites More sharing options...
AddieBoy Posted August 20, 2015 Share Posted August 20, 2015 i try disabling my VPN but it still keeps saying " Something went wrong when trying to ping", i don't know what else to do any other advice? Also 1st time here im new to this just signed up today! Link to comment Share on other sites More sharing options...
PharmDawgg Posted August 20, 2015 Share Posted August 20, 2015 Welcome AddieBoy. When you get a chance go to the Introductions section and make a post. Maybe try just rebooting the router from Settings>Misc>Reboot Router. Link to comment Share on other sites More sharing options...
AddieBoy Posted August 20, 2015 Share Posted August 20, 2015 Ok i made a post in the introduction section. As for the router it still seems to be messing up, On the VPN tab it says disconnected but the enable box is ticked should i untick it? Link to comment Share on other sites More sharing options...
PharmDawgg Posted August 20, 2015 Share Posted August 20, 2015 Ok i made a post in the introduction section. As for the router it still seems to be messing up, On the VPN tab it says disconnected but the enable box is ticked should i untick it? Check it >Click Apply. Then it should say connected. Then uncheck it> Click Apply. Then it should should go back to being Disconnected. But yeah if it is unchecked it should be disconnected. Link to comment Share on other sites More sharing options...
AddieBoy Posted August 20, 2015 Share Posted August 20, 2015 So uncheck it then for the ping assist to work Link to comment Share on other sites More sharing options...
PharmDawgg Posted August 20, 2015 Share Posted August 20, 2015 Ping assist should work whether you enable the VPN or not. I do usually game with the VPN enabled though due to latency/NAT issues personally. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 21, 2015 Administrators Share Posted August 21, 2015 i try disabling my VPN but it still keeps saying " Something went wrong when trying to ping", i don't know what else to do any other advice? Also 1st time here im new to this just signed up today! Hey Addie, welcome to the forum, follow this link and it should help resolve your issue http://wiki.netduma.com/doku.php?id=why_can_t_i_ping Link to comment Share on other sites More sharing options...
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