Trying to update firmware need help

[blue water]

When I had my netduma r2 I could install the new firmware from the duma os app can u still upgrade beta firmware from the app it self or do u have to use the browser just curious cause I would think u can still upgrade firmware the same way on the r3 router 

[DARKNESS]

@blue waterIt’s the same procedure, though it’s always recommended to do it over a wired connection. You just need to make sure you’re not uploading the wrong file, as that could potentially brick the router.

[blue water]

Thank u so much for helping me with this I truly appreciate it sorry if it was a stupid question I'm just new to the r3 router 

[Netduma Fraser]

Did you manage to upgrade successfully?

[blue water]

When I uploaded the file it started to upgrade it then told me that it didn't load the file correctly the router then rebooted and then came back on I checked the firmware version and it's the new firmware so idk exactly what happened but the netduma has internet connection and I can access the dashboard 

[blue water]

Okay so after i upgraded the router its still trying to connect to a blocked server and also I don't think ping assist is working properly I would factory reset at this point but if I factory reset I won't be able to get back into the dashboard because when trying to factory reset from a phone it seems to not want to display wifi 

[blue water]

So I did the factory reset and it went really well I thought I wasn't gonna be able to connect to the netduma but I was wrong I was able to connect to it right away and the problem has been fixed no more blocked server popping up and also ping assist is working really well 

[Netduma Fraser]

Good to hear you got it sorted, thanks for the update!