Jump to content

Recommended Posts

Posted

Hello, 

Just got the router set up yeasterday and no servers are showing on the map.( Ping heatmap )  How can i fix it? 

  • Administrators
Posted

We are updating Ping Heatmap via the cloud so in a few hours it should be showing servers again. They can become outdated which is why they no longer ping. It will not affect the functioning of the Geo-Filter though.

  • Administrators
Posted
2 hours ago, RichardB said:

Hello, 

the servers are still not showing on the map ? 

I think there was probably a delay, I'll see if they can finish it today

Posted

Hello, 

servers are still not showing. You told last week it will be fixed. Is somthing wrong with my router or how can I fix it? Becouse this is one of the main reasons I bought the router 

  • Administrators
Posted
22 hours ago, RichardB said:

Hello, 

servers are still not showing. You told last week it will be fixed. Is somthing wrong with my router or how can I fix it? Becouse this is one of the main reasons I bought the router 

It's working now, if you're not seeing it then resync the cloud in the Ping Heatmap menu :r3menu 

Posted

I just got the R3 modem and I am completely disappointed. It has made my ping worse IVE DONE EVERYTHING . Changed the server location and resynced the cloud and nothing. I dont know waht to do at this point. The modem has given me more lag on call of duty than before. 

  • Administrators
Posted
35 minutes ago, Luis5409 said:

I just got the R3 modem and I am completely disappointed. It has made my ping worse IVE DONE EVERYTHING . Changed the server location and resynced the cloud and nothing. I dont know waht to do at this point. The modem has given me more lag on call of duty than before. 

If its worse then it's not setup correctly, please make a new topic with what you've changed on the router and we can go from there

Posted

Hello, Fraser

The ping heat map has not been working for one week again. last time i wrote it in the post it did work only for 1 week. Can you please fix the ping heat map so i can use this router with the heatmap? that ping heatmap is one of the main reasons that i bought the router so i really hope its coming up again verry soon

  • Administrators
Posted
43 minutes ago, RichardB said:

Hello, Fraser

The ping heat map has not been working for one week again. last time i wrote it in the post it did work only for 1 week. Can you please fix the ping heat map so i can use this router with the heatmap? that ping heatmap is one of the main reasons that i bought the router so i really hope its coming up again verry soon

The issue is they're updating it frequently at the moment so it's getting out of date really quickly. We will update it again. You can still use the Geo-Filter to force the servers you know give you the best ping.

Posted

Okey, but when will it be back up? I want to use the heatmap to check and try different ones 

 

  • Administrators
Posted
32 minutes ago, RichardB said:

Okey, but when will it be back up? I want to use the heatmap to check and try different ones 

 

I don't have an ETA on it but it will update automatically when done

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...