EpicUnbuffed Posted April 3 Posted April 3 7 hours ago, Netduma Fraser said: Yes please try that but also set the R1 WAN IP as static/reserved on the ISP router so it doesn't change and make the DMZ invalid. You can keep UPnP enabled This did not work sadly and on my xbox in the Network settings it says UPNP unsuccessful even though my UPNP is enabled on the router should I try putting my console ip in the R1 DMZ setting?
Sherman85 Posted April 4 Posted April 4 As I wrote, it is 100% the fault of the cloud. It is likely that the cloud on R1 is outdated or broken. I have found a partial fix for the problem. Even though the filter was disabled, I added a server in the US with a human icon as an allowed server and was able to join matches. This is a partial workaround because adding this server only works for crossplay on. If I checked crossplay only consoles I couldn't connect to any match even though I tried to add popup servers on the geofilter map. The strange thing is that I had to add this US server to the allowlist even though the geofilter is disabled. I don't have enough knowledge to do anything more about it, but 100% the problem is related to the cloud. Black ops 6 is not displayed in Heatmap, which indicates an outdated cloud. Can I get information on how to fix it or manually upload an up-to-date cloud?
Administrators Netduma Fraser Posted April 4 Administrators Posted April 4 16 hours ago, EpicUnbuffed said: This did not work sadly and on my xbox in the Network settings it says UPNP unsuccessful even though my UPNP is enabled on the router should I try putting my console ip in the R1 DMZ setting? Yes please 6 hours ago, Sherman85 said: As I wrote, it is 100% the fault of the cloud. It is likely that the cloud on R1 is outdated or broken. I have found a partial fix for the problem. Even though the filter was disabled, I added a server in the US with a human icon as an allowed server and was able to join matches. This is a partial workaround because adding this server only works for crossplay on. If I checked crossplay only consoles I couldn't connect to any match even though I tried to add popup servers on the geofilter map. The strange thing is that I had to add this US server to the allowlist even though the geofilter is disabled. I don't have enough knowledge to do anything more about it, but 100% the problem is related to the cloud. Black ops 6 is not displayed in Heatmap, which indicates an outdated cloud. Can I get information on how to fix it or manually upload an up-to-date cloud? I can't see how that's the case, it's showing a connection to it without an allowed circle around it so it's not blocked and can be connected to when you have the Geo-Filter off. I can pass it on but I don't think that's it. Resync the cloud on Heatmap and see if it appears, if not I'll pass it on
Sherman85 Posted April 4 Posted April 4 Unfortunately, after restarting the game, the problem returns, re-adding servers to the allowlist does not help with the geofilter disabled. Re-syncing the cloud doesn't do anything. Can you send a screenshot of how the list of games in the heatmap on R1 should look like? I also have another idea, I would like to disable rapps geofilter from autostart but the option is grayed out. How do I get rapps off autostart?
EpicUnbuffed Posted April 4 Posted April 4 2 hours ago, Netduma Fraser said: Yes please I can't see how that's the case, it's showing a connection to it without an allowed circle around it so it's not blocked and can be connected to when you have the Geo-Filter off. I can pass it on but I don't think that's it. Resync the cloud on Heatmap and see if it appears, if not I'll pass it on I have to agree the black ops 6 servers for some reason do not show up on the serverlist but games that do show work fine. It definitely could be a possibility. Re-syncing did nothing for the server list either. Also putting my console in DMZ mode did nothing either so for now until maybe a hotfix comes in for the R1 it is out for the count.
Administrators Netduma Fraser Posted April 4 Administrators Posted April 4 I'll let the team know the cloud needs updating and we can see if it works after that. You can't disable the features on the router that way Sherman85 and EpicUnbuffed 2
Sherman85 Posted April 9 Posted April 9 Has the issue been reported and when can we expect a fix? I still can't connect to any matches. Black ops 6 is not listed in Heatmap.
EpicUnbuffed Posted April 9 Posted April 9 On 4/4/2025 at 7:28 PM, Netduma Fraser said: I'll let the team know the cloud needs updating and we can see if it works after that. You can't disable the features on the router that way any updates?
Administrators Netduma Fraser Posted April 10 Administrators Posted April 10 On 4/9/2025 at 10:26 AM, Sherman85 said: Has the issue been reported and when can we expect a fix? I still can't connect to any matches. Black ops 6 is not listed in Heatmap. BO6 is definitely on heatmap, it does sound like you need to resync the cloud on Heatmap and Geo-Filter and then try again 15 hours ago, EpicUnbuffed said: any updates? We're testing a cloud update internally currently and then we'll make it public. EpicUnbuffed 1
Sherman85 Posted April 11 Posted April 11 I don't have BO6 in Heatmap. What am I doing wrong? ScreenRecording_04-11-2025 18-04-30_1.mp4
Administrators Netduma Fraser Posted April 11 Administrators Posted April 11 @Sherman85your video isn't working for me, can you upload it again please?
Administrators Netduma Fraser Posted April 12 Administrators Posted April 12 Okay thank you, I'll have to ask the team if they've missed the R1 in the cloud update and will get them to update it next week
EpicUnbuffed Posted April 17 Posted April 17 On 4/12/2025 at 9:39 AM, Netduma Fraser said: Okay thank you, I'll have to ask the team if they've missed the R1 in the cloud update and will get them to update it next week Any news confirmed? 😀
Administrators Netduma Fraser Posted April 17 Administrators Posted April 17 11 minutes ago, EpicUnbuffed said: Any news confirmed? 😀 As it's on a much older version of DumaOS the cloud system has expanded beyond it so it won't be a quick thing to do EpicUnbuffed 1
Sherman85 Posted April 17 Posted April 17 Hopefully as soon as possible, because playing Coda is impossible, not to mention the main function of the router: GeoFilter. Moofda 1
Moofda Posted April 21 Posted April 21 This is the same problem I was having that I was trying to relay in the thread I created about not being able to connect to that LA server.
Administrators Netduma Fraser Posted April 24 Administrators Posted April 24 I've passed on the link to this topic as we may require your help testing it, we may come back to you if needed EpicUnbuffed and Infoseye 2
FabXi Posted May 29 Posted May 29 Hello, any news? I have the same problem i put R1 in DMZ but i still have this issuse.
EpicUnbuffed Posted June 2 Posted June 2 On 5/29/2025 at 1:08 AM, FabXi said: Hello, any news? I have the same problem i put R1 in DMZ but i still have this issuse. Seems like it isn't going to be fixed at all or if it is going to be fixed it will take years.
Administrators Netduma Fraser Posted June 3 Administrators Posted June 3 The team are going to attempt to reproduce the issue to see if they're able to resolve it, we'll come back to you FabXi 1
FabXi Posted June 9 Posted June 9 I double checked the R1 configuration and in this case it is configured with all the guidelines dictated by you! I tried to disable the filter and I had a friend host to find the game but it continues to say failed to connect! I attach screenshots where you can see the servers but it still does not connect.
Administrators Netduma Fraser Posted June 9 Administrators Posted June 9 58 minutes ago, FabXi said: I double checked the R1 configuration and in this case it is configured with all the guidelines dictated by you! I tried to disable the filter and I had a friend host to find the game but it continues to say failed to connect! I attach screenshots where you can see the servers but it still does not connect. Yeah the team will need to look into it, it doesn't make any sense really FabXi 1
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