PUBzZz Posted September 26 Share Posted September 26 Hi Fraser, So I just moved and switched to a different internet provider. On my old service, Ping Optimizer worked as it should. However, now with my new internet when running ping optimizer it tests at 100% over and over and says "Can't be reduced". I have my Duma R3 setup in the DMZ of my new Modem/Router. Is there anything else you think I need to change or add to the router to correct this issue? Thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 26 Administrators Share Posted September 26 When you do a speed test on the router does that complete successfully? What is the model of the modem/router the R3 is connected to? Link to comment Share on other sites More sharing options...
PUBzZz Posted September 26 Author Share Posted September 26 21 minutes ago, Netduma Fraser said: When you do a speed test on the router does that complete successfully? What is the model of the modem/router the R3 is connected to? Yes, All speed test work only site that didn't was DSL Reports. I tried Speedtest.net and Waveform.com. At 100% I get a little above my advertised speeds for both up/down no issues. When I turn on congestion controls speed test reflect those changes no issues there either. Just when trying to use ping optimizer it only test 100%. Modem Router is ZTE F680 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 26 Administrators Share Posted September 26 Are you able to access this website and complete a test? https://speed.measurementlab.net/#/ Link to comment Share on other sites More sharing options...
PUBzZz Posted September 26 Author Share Posted September 26 yes, I can access that site. Speed test there is no issues. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 26 Administrators Share Posted September 26 What is the starting ping you have when doing the test? Link to comment Share on other sites More sharing options...
PUBzZz Posted September 26 Author Share Posted September 26 on that speedtest it's 29ms on the ping optimizer it's 15ms both Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 26 Administrators Share Posted September 26 Can you run the test then get the logs right after please? Link to comment Share on other sites More sharing options...
PUBzZz Posted September 27 Author Share Posted September 27 where do I get the logs? Link to comment Share on other sites More sharing options...
Fuzy Posted September 27 Share Posted September 27 32 minutes ago, PUBzZz said: where do I get the logs? 😉 Enregistrement 2024-09-27 143612.mp4 PUBzZz 1 Link to comment Share on other sites More sharing options...
PUBzZz Posted September 27 Author Share Posted September 27 R3_2024-09-27T12_58_14.619Z_logs.txt Fuzy 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 27 Administrators Share Posted September 27 I think it's probably the service we use for the speedtest servers that's having an issue, I've raised it with the team and we're looking into it. You'll need to set speeds/Congestion Control manually for the moment. Link to comment Share on other sites More sharing options...
PUBzZz Posted September 27 Author Share Posted September 27 ok thank you for looking into it Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Bdboy Posted October 1 Share Posted October 1 On 9/27/2024 at 2:37 PM, Fuzy said: 😉 Enregistrement 2024-09-27 143612.mp4 2.61 MB · 0 downloads La détection du graphique "gaming" n'a jamais fonctionné pour moi sur ps5 alors que le routeur détecte bien le trafic sur smartboost.. au mieux il le détecte sur Vidéo mais c'est rare qu'il détecte quelque chose sur la page d'accueil Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted October 1 Administrators Share Posted October 1 4 hours ago, Bdboy said: La détection du graphique "gaming" n'a jamais fonctionné pour moi sur ps5 alors que le routeur détecte bien le trafic sur smartboost.. au mieux il le détecte sur Vidéo mais c'est rare qu'il détecte quelque chose sur la page d'accueil The home page reporting isn't very accurate currently but that will improve Link to comment Share on other sites More sharing options...
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