DimeRider27 Posted September 13 Share Posted September 13 Trying to figure out what the actual issue is here as I am not sure. I have two PC's in the house, one for me and one for my son. I am hard wired to the router, he runs wirelessly on the 5ghz network. If he signs onto call of duty prior to me signing in, I cannot get in. I get the "waiting for network" error and it eventually times out disconnecting me. I have the ports forwarded on my device but not his. See screenshot, dont mind the service name I had tried pointed one of the udp ports to his ip address to test. UPNP has been tested on and off and currently is off. What am I missing? This is getting old. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 13 Administrators Share Posted September 13 In WAN Settings set NAT to Open, does that resolve the issue? Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 13 Author Share Posted September 13 18 minutes ago, Netduma Fraser said: In WAN Settings set NAT to Open, does that resolve the issue? That is also set to open. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 13 Administrators Share Posted September 13 Remove the port forwarding rules then and DMZ if you've done it. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 13 Author Share Posted September 13 1 hour ago, Netduma Fraser said: Remove the port forwarding rules then and DMZ if you've done it. What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g. XR in its DMZ, modem/bridge mode I’ve never set up DMZ, so not really sure how to go about that. I’ve seen the option but never played around with it. I’m not home at the moment but pretty sure it’s a Motorola mg8400 or 8600, I know it’s a 1gb docsis3.1. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 14 Administrators Share Posted September 14 Is the Motorola a pure modem or does it provide WiFi as well? Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 14 Author Share Posted September 14 7 hours ago, Netduma Fraser said: Is the Motorola a pure modem or does it provide WiFi as well? It does not. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 14 Administrators Share Posted September 14 Set the port forward 3074 for you and then 3075 for the other device and see if that resolves it. Are both devices added to the Geo-Filter? Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 14 Author Share Posted September 14 I’ll give that a try. No we rarely use the geo filter. Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 14 Author Share Posted September 14 14 minutes ago, Netduma Fraser said: Set the port forward 3074 for you and then 3075 for the other device and see if that resolves it. Are both devices added to the Geo-Filter? 9 minutes ago, DimeRider27 said: I’ll give that a try. No we rarely use the geo filter. Assuming the UDP setting was what we wanted to set. No such luck. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 14 Administrators Share Posted September 14 Can you provide the log when it happens please? Also could you take a picture of the specific error? Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 14 Author Share Posted September 14 Here are the two screenshots of what it is doing while "attempting" to connect. I went into the logs and unchecked all of the options except port forwarding and nothing appears in the log. Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 14 Author Share Posted September 14 21 minutes ago, DimeRider27 said: Here are the two screenshots of what it is doing while "attempting" to connect. I went into the logs and unchecked all of the options except port forwarding and nothing appears in the log. Waited about 15 minutes to see if anything generated in the log and found this. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 14 Administrators Share Posted September 14 You don't need to uncheck all the options, just the log from the System Information would be good Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 14 Author Share Posted September 14 11 minutes ago, Netduma Fraser said: You don't need to uncheck all the options, just the log from the System Information would be good I just retested to grabbed the log from the sysinfo page. Let me know if this isnt what you needed. log-1726340694058.txt Link to comment Share on other sites More sharing options...
DARKNESS Posted September 14 Share Posted September 14 @DimeRider27 So you own a Motorola MB8600 correct? https://www.amazon.com/MOTOROLA-Approved-Comcast-Gigablast-MB8600/dp/B0723599RQ Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 14 Author Share Posted September 14 4 minutes ago, DARKNESS said: @DimeRider27 So you own a Motorola MB8600 correct? https://www.amazon.com/MOTOROLA-Approved-Comcast-Gigablast-MB8600/dp/B0723599RQ Thats the one just double checked. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 14 Administrators Share Posted September 14 There is a bit of weirdness in the logs but nothing directly connected to the issue, what firmware version are you on? If you haven't done a factory reset for awhile I think this may be a good time to do so. Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 14 Author Share Posted September 14 17 minutes ago, Netduma Fraser said: There is a bit of weirdness in the logs but nothing directly connected to the issue, what firmware version are you on? If you haven't done a factory reset for awhile I think this may be a good time to do so. I am on version 1.0.0.74_1.0.63. I refuse to go through the entire process of doing a factory reset. Ill throw this thing in a river of lava while dragging my ass across a bed or razors before doing that again. The last time we had chatted about doing firmware upgrades and factory resets, we determined the config file upload is absolutely useless. Meaning I had to completely redo all of my settings manually. Which is time consuming and things are often missed. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 14 Administrators Share Posted September 14 Note taken - really hates factory resets! Are there any settings on the router that you've made specifically for either device? Did you have the issue before making the port forwarding rules for example? Link to comment Share on other sites More sharing options...
DARKNESS Posted September 15 Share Posted September 15 @DimeRider27 Make sure your Only Port Forwarding One Device you cannot do more than one as there's no purpose and it typically causes conflicts on the network. Disable UPNP when Port Forwarding Set a Static IP on your PC Reserve the IP on XR1000 Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 15 Author Share Posted September 15 3 hours ago, DARKNESS said: @DimeRider27 Make sure your Only Port Forwarding One Device you cannot do more than one as there's no purpose and it typically causes conflicts on the network. Disable UPNP when Port Forwarding Set a Static IP on your PC Reserve the IP on XR1000 All have been done and mentioned in previous posts aside from trying to send my sons pc to 3075 and mine to 3074. Link to comment Share on other sites More sharing options...
DARKNESS Posted September 15 Share Posted September 15 @DimeRider27 Did you try DMZ? Is your setup MB8600>XR1000? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 15 Administrators Share Posted September 15 This definitely seems like a NAT/Port issue. Are there any settings on the router that you've made specifically for either device? When did the issue first occur? Remove all the port forwarding rules, keep UPnP enabled, reserve IPs for both devices on the interface as above. Reboot the router, wait 4 minutes then try please. Are both devices connected directly to the router, either via ethernet or WiFi or are they going through a switch, extender etc? Link to comment Share on other sites More sharing options...
DimeRider27 Posted September 15 Author Share Posted September 15 7 hours ago, DARKNESS said: @DimeRider27 Did you try DMZ? Is your setup MB8600>XR1000? 1. I have not tried DMZ, I wasnt sure where to even start with setting this up. 2. Yes, that is my setup, there is a switch that is fed, as well as 2 network extenders set up as access points and not extenders. 5 hours ago, Netduma Fraser said: This definitely seems like a NAT/Port issue. Are there any settings on the router that you've made specifically for either device? When did the issue first occur? Remove all the port forwarding rules, keep UPnP enabled, reserve IPs for both devices on the interface as above. Reboot the router, wait 4 minutes then try please. Are both devices connected directly to the router, either via ethernet or WiFi or are they going through a switch, extender etc? I dont think there is anything specific that was changed. It's always been an issue for one of us since he got a pc. So maybe a year, year and a half ago? I have tried using uPnP and we encountered the same issue, a post I saw on reddit for the same issue suggested they fixed their issue by port forwarding one of the pc's which is what I did. One thing I have not checked is to see if perhaps his device is running through the extender first before going through the router. I'm going to try that today and if it is, I'll block his MAC address on the extender side and let you know how that goes. Link to comment Share on other sites More sharing options...
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