Restarting router everyday

[Westy147]

Happened again I can't get on to the interface just loads forever until I restart router so I can't get any info for you 

[Netduma Fraser]

If you can record that actually happening with https://jam.dev that would be really helpful, it will pick up the errors from the browser console that can help us determine the cause

[Mikey85]

Same problem here, several times a day, I’ve tried all different settings and still the same problem persist. I even reset to factory settings to go back to the old firmware but this don’t change anything. Please let me know if a fix has been found?

[Netduma Fraser]

1 hour ago, Mikey85 said:

Same problem here, several times a day, I’ve tried all different settings and still the same problem persist. I even reset to factory settings to go back to the old firmware but this don’t change anything. Please let me know if a fix has been found?

I've given you Early Access, you can try the firmware there to see if that helps at all.

[Mikey85]

What do you mean you have given me early access? Thanks

[Netduma Fraser]

20 minutes ago, Mikey85 said:

What do you mean you have given me early access? Thanks

https://forum.netduma.com/forum/151-netduma-r3-early-access/ You can find Early Access firmware here.

[Mikey85]

Just to be sure it was the 4.0.273 version?

[Netduma Fraser]

16 minutes ago, Mikey85 said:

Just to be sure it was the 4.0.273 version?

That's correct

[Mikey85]

Nope it’s still the same, still having to reset router after a internet drop out

[Mikey85]

Even resetting doesn’t work 50% of the 🕰️ 

[Erik]

58 minutes ago, Mikey85 said:

Even resetting doesn’t work 50% of the 🕰️ 

Try to disable syn flood protec. 

[Mikey85]

Ok I’ve just done that I’ll see how it goes.thanks

[Netduma Fraser]

There is a specific firmware here: https://forum.netduma.com/topic/56332-r3-disconnections/?do=findComment&comment=422537 for disconnects you can try if that doesn't help.

[Mikey85]

It was going a lot better for close to a couple days I think but it just dropped out again tonight so just installing the new firmware 275 now

[Netduma Fraser]

Okay keep us posted, we've had good results so far

[Mikey85]

31 minutes ago, Netduma Fraser said:

Okay keep us posted, we've had good results so far

Well it’s took me about a hour and a half to get back connected again after uploading the firmware and factory reset. It screams to me that there’s much more wrong with this it’s just so inconsistent. I’ll test tomorrow now and let you know 

[Netduma Fraser]

That firmware is just for disconnects so you may encounter other issues with it but we're just concerned with that aspect - that firmware won't be used as a basis for next updates and we've already released a later one

[Mikey85]

This is very frustrating I can barely even connect again there seems many more problems with this one, can’t even access the Dumas, what do I do? I’m connected via pppoe I don’t know if there’s any other way to try connecting? Is it better to have ipv6 on or off, my internet speed is only 75mb broadband. Thanks

On 9/12/2024 at 3:09 PM, Netduma Fraser said:

There is a specific firmware here: https://forum.netduma.com/topic/56332-r3-disconnections/?do=findComment&comment=422537 for disconnects you can try if that doesn't help.

 

[Netduma Fraser]

Do a factory reset on it then try again going through the wizard please - if you have another router handle PPPoE instead you wouldn't need to set that on the R3.

[Mikey85]

I’ve got it up and running most of the day. I have a modem vigor 130 would you suggest I set up the pppoe on that then? I’m not sure how to access the interface of that one

[Netduma Fraser]

I think that's a pure modem so you wouldn't be able to do it on that one, if you had another you could. I suspect if you reset it should be better after that.

[Kris]

On 9/12/2024 at 4:09 PM, Netduma Fraser said:

There is a specific firmware here: https://forum.netduma.com/topic/56332-r3-disconnections/?do=findComment&comment=422537 for disconnects you can try if that doesn't help.

@Netduma FraserCould I receive access to this firmware please?

[Mikey85]

It seems fine now, no disconnects. Great job, Thankyou ❤️

[Gaetarn3]

Hi, since the last update my netduma router stopped working during the day, the internet no longer works, I restart the router and everything works, it happens randomly, I tried to put the previous firmware but it has the same problem, what could it be?? Thank you

I read above, is there a new firmware to solve this?

[Mikey85]

On 9/14/2024 at 7:55 PM, Netduma Fraser said:

I think that's a pure modem so you wouldn't be able to do it on that one, if you had another you could. I suspect if you reset it should be better after that.

It was to good to be true just had my first disconnect in a couple of days 😭