Router doesn't work with Apex Legends at all! Might Return.

[thisisreallife]

Basically after I finish a game and go back to the lobby, whenever I ready up for anything, pubs, firing range, ranked. It wont put me in a game it will just keep saying "Party Member Preprocessing" which means it WONT WORK.

The only way for it to actually work is to go back to the main menu and then back into the the mode I want to play.

Settings:

Strict mode OFF.

Fast Search OFF.

Ping Assist - 0 to 200ms.

Geo-Latency: OFF.

I had Steady Ping OFF.

I've got PlayStation 5 set as:

Filtering Enabled is turned OFF.

It's got to the point where I'm having to ALLOW every single game server I put into.

I was playing Quads yesterday and after every..3 games or it kicked ONLY ME back to the lobby, my other 3 games always got put into a game.

 

I've attached a video so you can see. When it says "Party Member Preprocessing" it'll stay like that forever until I go to the home screen and then back in a game.

 

I've already sent an email to Netduma to start the return, but if I can get this issue fixed I will keep it.

[TrayDay]

You have to place he PS5 in the DMZ. It's the ONLY fix, currently.
Click Settings in Bottom Left, Then Click PortForwarding>Add To DMZ> CHOOSE PS5>SAVE PS5(it might ask to reserve IP, Reserve the IP)>Your PS5 is now in the DMZ
follow screenshots for visuals.

[thisisreallife]

Thanks!

I've done all this. I'll test it later.

Is this an issue with Apex Legends and Netduma? Or PS5 and Netduma?

[Netduma Fraser]

Tray is essentially the leading person on Apex and the R3 working together and from what he's shown before that will work. It looks to be a port issue, either the game not requesting the right port or us not opening it properly with UPnP.

[thisisreallife]

I played a few games last night and it happened again. I couldn't ready up unless I went back to the main screen

[TrayDay]

1 hour ago, thisisreallife said:

I played a few games last night and it happened again. I couldn't ready up unless I went back to the main screen

Also give rebooting the R3 and PS5 a try. Since you added PS5 to DMZ.

Do you have your setup as Modem > R3?

Are you using the latest firmware? 4.0.236?

 

[gforce1987]

Anyway to have 2 ps5 on the same network for apex legends ? Everytime i play a game it won't put us back in the lobby always kicks one of us.

[Netduma Fraser]

1 hour ago, gforce1987 said:

Anyway to have 2 ps5 on the same network for apex legends ? Everytime i play a game it won't put us back in the lobby always kicks one of us.

Do you have both consoles in the Geo-Filter or just one? Is it the party leader or the non party leader being kicked? Is the one being kicked the one in the Geo-Filter?

[gforce1987]

Both are in geo filter. It has been both leader and non leader. Usually kicks on or if it connects both back to the lobby wont re que into a match says player processing 

[Netduma Fraser]

I suspect it's trying to connect you to a server outside the radius when that happens - zoom out fully and check next time it happens, do you see anything blocked?

[gforce1987]

I tried disabling the geo filter still having the same issue after reboot

[Netduma Fraser]

10 minutes ago, gforce1987 said:

I tried disabling the geo filter still having the same issue after reboot

Do you have one console in the DMZ? 

[gforce1987]

Yes and the other i forwarded ports. But the 2nd ps5 is on the access point because I have had terrible wifi range with the r3 vs my older nighthawk rax75

[Netduma Fraser]

Don't have one of the consoles in the DMZ, that could be the issue. Disable the port forwards as well, just use UPnP and check if you get the same issue

[gforce1987]

I will try that as soon as I get home

[gforce1987]

Ports for apex are inactive. Both ps5 are out of a match says one is stuck in match and cannot re que

[gforce1987]

Ports and dmz are disabled

[Netduma Fraser]

They can say inactive that's fine, if you disable the Geo-Filter do you get the same issue?

[gforce1987]

Yes I am still having the same issue. Did a bunch of testing yesterday. Still can't get both ps5 consoles to run apex simultaneously. Did not have this issue with my nighthawk rax75. Wondering if I should do a factory reset at this point. Very frustrating that this router is struggling. Might have to switch back to my nighthawk until a more stable firmware comes out. Also the app won't connect unless I reboot the router daily.

[Netduma Fraser]

It can be tricky getting 2 of the same console open for the same game. What firmware version are you on currently? UPnP relay should be taking care of it

[gforce1987]

I was using .402 yesterday tried .290 and that did not help either.

 

[Netduma Fraser]

Can you make two port forwarding rules, 3074 for one device, 3075 for the other then start up the 3074 device first, then the second and see if it happens again

[gforce1987]

Open just the playstion ports? Will that fix the apex issue being that seems to be the main game giving issues. Or should I try opening the apex ports and setting the second 1 port higher?

 

[Netduma Fraser]

Just those ports please and see if it works

[gforce1987]

I will check when I get home