BradGouldY Posted March 13 Share Posted March 13 I'm set to move from BT to Sky FTTC fibre. My understanding is Sky use DHCP option 61 for authentication. Does the R3 support this? I have a Vigor 130 modem & then want to use the R3 as my main router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 14 Administrators Share Posted March 14 It'll be the option Client Identifier ID you would need which the R3 does support, it's in WAN Settings Link to comment Share on other sites More sharing options...
BradGouldY Posted March 20 Author Share Posted March 20 I can’t seem to get this to work. I was able to get it to work on an ASU’s router with the client ID being anything@skydsl|anything when I enter this and hit save it doesn’t save and doesn’t work. any ideas? Link to comment Share on other sites More sharing options...
BradGouldY Posted March 20 Author Share Posted March 20 I have the Vigor 130 in bridge mode - I factory rest the R3 and when i try to enter the Client ID/ Vendor Id it wont event let me hit save. Like the button is dead. So I skip and then when in the dumaos it still wont save any credentials entered. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 21 Administrators Share Posted March 21 What firmware version are you on currently? You might need to upgrade to https://forum.netduma.com/topic/53938-new-r3-firmware-4041/ in order to save the credentials Link to comment Share on other sites More sharing options...
BradGouldY Posted March 21 Author Share Posted March 21 I tried the latest firmware - no joy & then tried reverting back a version also. Still no joy. Link to comment Share on other sites More sharing options...
BradGouldY Posted March 21 Author Share Posted March 21 Its weird, Asus Merlin required anything@skydsl|anything - Openwrt worked without any credentials. Just cant seem to get this R3 to work! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 21 Administrators Share Posted March 21 Ah so it looks like you need PPPoE/that's where you need to enter the details, try that and see if it works please Link to comment Share on other sites More sharing options...
BradGouldY Posted March 21 Author Share Posted March 21 I thought Sky doesn't use PPPOE - On Asus Merlin I used anything@skydsl|anything for the DHCP option 61. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 21 Administrators Share Posted March 21 Having a look online I found this: "The credentials for the UK for DHCP Option 61 is 'anything@skydsl|anything' with obtaining an IP automatically from the WAN port of the commercial router you are using? Once you have set the credentials then the ONT and router should be disconnected for about half an hour before reconnecting and authenticating as this ensures Sky's backend servers don't get confused and work correctly." So try that and see if that helps Link to comment Share on other sites More sharing options...
BradGouldY Posted March 23 Author Share Posted March 23 Still cant get this to work at all. Its like the R3 wont save anything when entered in the DHCP client & vendor. The save button just stays red and no information stays. Meaning I cant use the R3 with my Sky FTTC VDSL2 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 23 Administrators Share Posted March 23 I can't get it to save either actually so I'll need to report that to the team to look into. Are you able to have the Asus router handle the authentication with the R3 behind it in the meantime? Link to comment Share on other sites More sharing options...
BradGouldY Posted March 24 Author Share Posted March 24 Yeah, Im happy to use other methods for now! Hopefully an easy fix for you guys! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
LordofBiggles Posted April 29 Share Posted April 29 Apologies for resurrecting this thread - but has this bug been fixed? Only I can switch to Sky from BT (PPPoE) as out of contract. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 29 Administrators Share Posted April 29 2 hours ago, LordofBiggles said: Apologies for resurrecting this thread - but has this bug been fixed? Only I can switch to Sky from BT (PPPoE) as out of contract. I don't think it's been specifically fixed but I've given you Early Access just in case and so if it isn't fixed then when it is you'll get to try it as soon as it is available LordofBiggles 1 Link to comment Share on other sites More sharing options...
endurAAA Posted April 30 Share Posted April 30 Spoiler can i have this early access thing as well then please Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 30 Administrators Share Posted April 30 1 hour ago, endurAAA said: Reveal hidden contents can i have this early access thing as well then please Added Link to comment Share on other sites More sharing options...
LordofBiggles Posted May 1 Share Posted May 1 On 4/29/2024 at 3:42 PM, Netduma Fraser said: I don't think it's been specifically fixed but I've given you Early Access just in case and so if it isn't fixed then when it is you'll get to try it as soon as it is available No, it's not fixed. So for anyone in the UK that wants a 900mb FTTP connection your only option is to have the R3 in the DMZ of another router. The R3 doesn't support a 900mb PPPoE connection (BT, Plus.Net etc ...), and it won't let you connect to a DHCP Option 61 service (Sky) either ... <sigh> Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 2 Administrators Share Posted May 2 On 5/1/2024 at 8:26 AM, LordofBiggles said: No, it's not fixed. So for anyone in the UK that wants a 900mb FTTP connection your only option is to have the R3 in the DMZ of another router. The R3 doesn't support a 900mb PPPoE connection (BT, Plus.Net etc ...), and it won't let you connect to a DHCP Option 61 service (Sky) either ... <sigh> Didn't think so but thanks for confirming, I'll let the team know again to see if we can get it resolved quickly. LordofBiggles 1 Link to comment Share on other sites More sharing options...
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