Previews and thumbnails don't load on some apps

[spacialrend]

It's as the title says. If I open Twitter/YouTube, a lot of the previews don't load until I reopen the apps 3-4 times. I'll attach a video to help you guys understand.

I've tried changing DNS on the dumaos app to Google DNS but it doesn't help. Do you guys have any suggestions? I didn't have this issue with my other routers. 400 down + 400 up.

 

[DanologyUK]

52 minutes ago, spacialrend said:

It's as the title says. If I open Twitter/YouTube, a lot of the previews don't load until I reopen the apps 3-4 times. I'll attach a video to help you guys understand.

I've tried changing DNS on the dumaos app to Google DNS but it doesn't help. Do you guys have any suggestions? I didn't have this issue with my other routers. 400 down + 400 up.

 

Turn AdBlocker off on the R3, restart your phone, do you then see the images?

[spacialrend]

2 hours ago, DanologyUK said:

Turn AdBlocker off on the R3, restart your phone, do you then see the images?

Adblocker was always off to begin with, hasn't made a difference with restarting phone or router.

[DanologyUK]

34 minutes ago, spacialrend said:

Adblocker was always off to begin with, hasn't made a difference with restarting phone or router.

Have you tried reinstalling the Twitter app? I use Twitter/X over Wifi on my R3 with AdBlocker on and i get all of the pictures loading fine. What if you just use the app on 4G / 5G ? Do the pictures load then?

[spacialrend]

Yeah man, tried all the basic troubleshooting steps. I've tried it on mobile data and everything loads quick. Just unsure what the router is doing to cause this 

1 hour ago, DanologyUK said:

Have you tried reinstalling the Twitter app? I use Twitter/X over Wifi on my R3 with AdBlocker on and i get all of the pictures loading fine. What if you just use the app on 4G / 5G ? Do the pictures load then?

 

[DARKNESS]

It most likely how the device handles frequency and it just not communicating properly what I would is change the frequency bands if your using 5ghz change to 2.4Ghz and check if it still occurs.

[Netduma Fraser]

Could you try disabling IPv6 in WAN/LAN as well please and see if that makes any difference

[DanologyUK]

1 hour ago, DARKNESS said:

It most likely how the device handles frequency and it just not communicating properly what I would is change the frequency bands if your using 5ghz change to 2.4Ghz and check if it still occurs.

How did you come to that conclusion when wifi is clearly working to generate the text and profile images correctly? Surely it would be all or nothing if it's wifi related?

[DARKNESS]

Well I have a device that does this so that how I fixed it…So did you try splitting the bands and checking whether one works properly?

[DanologyUK]

Just now, DARKNESS said:

@DanologyUKWell I have a device that does this so that how I fixed it…So did you try splitting the band's?

Why would I split the bands? I dont have any issue with Wifi. 

[DARKNESS]

You could either try and see if solves it or not do so as stated before it can just be a communication issue with the device.

[DanologyUK]

Just now, DARKNESS said:

@DanologyUK You could either try and see if solves it or not do so as stated before it can just be a communication issue with the device.

🤦‍♂️Why are you @ing me? I dont have an issue with Wifi as mentioned up above. Maybe you should be @ing the original poster. 

[DARKNESS]

What your OS and is it just happening to one specific device?

[DanologyUK]

46 minutes ago, DARKNESS said:

@DanologyUKWhat your OS and is it just happening to one specific device?

I'm not sure if you are trolling now. 

[spacialrend]

4 hours ago, Netduma Fraser said:

Could you try disabling IPv6 in WAN/LAN as well please and see if that makes any difference

Before I could try this, I switched back to my main router (G router) and used that to connect to the R3. Connecting to either router now doesn't give me this issue anymore so I guess it's a win.

[DARKNESS]

@DanologyUKHow am I trolling exactly?

[spacialrend]

Just now, DARKNESS said:

@DanologyUKHow am I trolling exactly?

Bro lol you were supposed to direct the questions to me, not him lol. You confused him. Anyways, I've done something else to resolve this issue so its fine now!

[DARKNESS]

@spacialrend@DanologyUKYup I just noticed too many messages 😂

[Netduma Fraser]

37 minutes ago, spacialrend said:

Bro lol you were supposed to direct the questions to me, not him lol. You confused him. Anyways, I've done something else to resolve this issue so its fine now!

What was your solution in the end?

[spacialrend]

5 minutes ago, Netduma Fraser said:

What was your solution in the end?

I'm the same user with the G router as my primary router from my other post. So essentially instead of using the R3 as my primary router, I switched back to the G router as primary (modem cable plugged into the wan port here). And then ethernet cable to R3 WAN. Now, if I'm connected to either router, previews work fine although interestingly enough the G router is slightly quicker in loading these previews.