jmoorect1979 Posted January 13 Share Posted January 13 Hello, I just set up my r3 and tried to run the "optimize my ping" setting. I have received the same error every time, "ping optimizer encountered a problem, unable to complete due to external circumstances". Anyone else and is there a fix or solution? Thank you Link to comment Share on other sites More sharing options...
pollutionblues Posted January 13 Share Posted January 13 The team are aware that Speedtest and ping optimiser are not 100% reliable and are working to solve the issues. For the moment I would suggest running a test on speedtest.net and entering your speeds manually then manually adjusting your Congestion Control sliders in Ping Optimiser > Advanced Zippy, jmoorect1979 and Netduma Fraser 3 Link to comment Share on other sites More sharing options...
jmoorect1979 Posted January 14 Author Share Posted January 14 Thank you for reply, I have done that and figured that would be the best fix until things are worked out. Link to comment Share on other sites More sharing options...
boothay Posted January 14 Share Posted January 14 ive tried to configure the congestion settings via...manually entering upload and download speeds..........when i go to ping optimiser > advanced...i cannot move either slider. im on firmware 4.0.23 Link to comment Share on other sites More sharing options...
pollutionblues Posted January 14 Share Posted January 14 1 hour ago, boothay said: ive tried to configure the congestion settings via...manually entering upload and download speeds..........when i go to ping optimiser > advanced...i cannot move either slider. im on firmware 4.0.23 Do you have SmartBoost enabled? as you can't adjust the sliders when it is disabled Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14 Administrators Share Posted January 14 2 hours ago, boothay said: ive tried to configure the congestion settings via...manually entering upload and download speeds..........when i go to ping optimiser > advanced...i cannot move either slider. im on firmware 4.0.23 As above, sounds like you have SmartBOOST disabled Link to comment Share on other sites More sharing options...
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