Ping optimizer problem

[jmoorect1979]

Hello, 

I just set up my r3 and tried to run the "optimize my ping" setting. I have received the same error every time, "ping optimizer encountered a problem, unable to complete due to external circumstances". 

 

Anyone else and is there a fix or solution?

Thank you

[pollutionblues]

The team are aware that Speedtest and ping optimiser are not 100% reliable and are working to solve the issues.

For the moment I would suggest running a test on speedtest.net and entering your speeds manually then manually adjusting your Congestion Control sliders in Ping Optimiser > Advanced

[jmoorect1979]

Thank you for reply, I have done that and figured that would be the best fix until things are worked out.

[boothay]

ive tried to configure the congestion settings via...manually entering upload and download speeds..........when i go to ping optimiser > advanced...i cannot move either slider. im on firmware 4.0.23

[pollutionblues]

1 hour ago, boothay said:

ive tried to configure the congestion settings via...manually entering upload and download speeds..........when i go to ping optimiser > advanced...i cannot move either slider. im on firmware 4.0.23

Do you have SmartBoost enabled? as you can't adjust the sliders when it is disabled

[Netduma Fraser]

2 hours ago, boothay said:

ive tried to configure the congestion settings via...manually entering upload and download speeds..........when i go to ping optimiser > advanced...i cannot move either slider. im on firmware 4.0.23

As above, sounds like you have SmartBOOST disabled